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Client Integration Manager Jobs in Mississippi (NOW HIRING)

defi SOLUTIONS

Senior Client Executive

Jackson, MS · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Develop and document an Account Plan at least annually that includes the integration of other defi ...

defi AUTO LLC

Senior Client Executive

Jackson, MS · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Develop and document an Account Plan at least annually that includes the integration of other defi ...

WXXV

Integrated Sales Coordinator

Gulfport, MS · On-site

$18.75 - $25.50/hr

The Integrated Sales Coordinator serves as a key operational partner to our sales, digital ... Responsibilities Sales & Client Support * Assist sales managers and account executives with ...

WXXV

Integrated Sales Coordinator

Gulfport, MS · On-site

$18.75 - $25.50/hr

The Integrated Sales Coordinator serves as a key operational partner to our sales, digital ... Responsibilities Sales & Client Support * Assist sales managers and account executives with ...

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All JobsClient Integration JobsClient Integration Manager JobsClient Integration Manager Jobs in Mississippi

Client Integration Manager information

What are some common challenges a Client Integration Manager faces during the onboarding process?

Client Integration Managers often navigate complex technical requirements and diverse client expectations during onboarding. A key challenge is ensuring seamless communication between internal teams (like development and support) and the client's stakeholders to address integration needs and troubleshoot issues efficiently. They must also coordinate project timelines and manage multiple integrations simultaneously, balancing customization requests with standardized best practices. Building strong client relationships and proactively addressing potential roadblocks are essential to a successful integration process.

What is the difference between Client Integration Manager vs Client Services Manager?

AspectClient Integration ManagerClient Services Manager
Primary FocusImplementing and integrating client solutionsManaging ongoing client relationships and support
ResponsibilitiesTechnical onboarding, system setup, process integrationCustomer support, account management, satisfaction enhancement
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship building, problem-solving
Work EnvironmentProject-based, technical teams, client sites

The Client Integration Manager primarily focuses on onboarding and integrating clients' systems, ensuring smooth technical implementation. In contrast, the Client Services Manager concentrates on maintaining ongoing client relationships and satisfaction. Both roles require strong communication skills, but the Integration Manager leans more toward technical expertise, while the Services Manager emphasizes customer support and relationship management.

What are the key skills and qualifications needed to thrive as a Client Integration Manager, and why are they important?

To thrive as a Client Integration Manager, you need expertise in project management, client onboarding processes, and a solid understanding of business systems, often supported by a bachelor’s degree in business or a related field. Familiarity with integration platforms, CRM tools, and data mapping software, along with relevant certifications like PMP or ITIL, is typically required. Strong communication, problem-solving, and relationship-building skills help foster client satisfaction and drive successful implementations. These competencies ensure seamless client integrations, efficient project delivery, and long-term client partnerships.

What does a Client Integration Manager do?

A Client Integration Manager is responsible for overseeing the seamless onboarding and integration of new clients into a company’s systems, processes, or services. They act as the primary point of contact between the client and internal teams, ensuring all technical and operational requirements are met. Their duties often include project management, troubleshooting issues, coordinating with various departments, and providing ongoing support to ensure client satisfaction and successful integration.
What job categories do people searching Client Integration Manager jobs in Mississippi look for? The top searched job categories for Client Integration Manager jobs in Mississippi are:
What cities in Mississippi are hiring for Client Integration Manager jobs? Cities in Mississippi with the most Client Integration Manager job openings:
Client Integration Manager jobs near you
Infographic showing various Client Integration Manager job openings in Mississippi as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Client Support Manager

Barrett Distribution Centers

Olive Branch, MS • On-site

$90K - $110K/yr

Full-time

Re-posted 18 days ago

Job description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we're a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Here at Barrett, we're looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you're looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!
The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8am-5pm.
The compensation range for this position is $90K-$110K, depending on experience.
How You'll Make an Impact:
  • Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
  • Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
  • Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
  • Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
  • Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
  • Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
  • Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
  • Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
  • Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
  • Performs other related duties as needed.

Qualifications:
  • Minimum 2 years college required. Bachelor's degree strongly preferred. May substitute 4 years' supervisory experience for college degree.
  • A minimum of 5 years of proven experience in a customer service position; minimum of 2 years' supervisory experience required.
  • Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
  • Proficient with all Microsoft applications; Warehouse Management Systems preferred.
  • Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
  • Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
  • Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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