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Client Intake Manager Jobs in Scranton, PA (NOW HIRING)

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Client Intake Manager information

See Scranton, PA salary details

$35.1K

$66.3K

$108.4K

How much do client intake manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client intake manager in Scranton, PA is $66,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $78,200.00 per year, depending on experience, location, and employer.

What does a client intake manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client intake manager?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

How does a client intake manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.
Client Intake Manager jobs near you

Food Pantry Coordinator

The Salvation Army Eastern Territory

Honesdale, PA • On-site

$13.50/hr

Part-time

Retirement, PTO

Re-posted 7 hours ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

597th of 781 rated non-profit organizations

Job description

Overview
Position: Food Pantry Coordinator
Department: Service Extension
Location: The Salvation Army - Honesdale (Wayne County), PA Service Center,
Availability of Position: Immediate
Schedule: Part Time + (up to 29 hrs/week)
Reporting Relationship: Assigned Regional Manager
Salary/Grade: $13.50 per hour; 72NE
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
  • Generous paid time off every year that includes: holidays, vacation time and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Most importantly - a job with a good purpose!

Responsibilities
Position Overview: The Food Pantry Coordinator is responsible for overseeing the daily operations of the Honesdale Food Pantry and supporting seasonal programs. This role includes volunteer recruitment and training, client intake and record management, coordination of food ordering and distribution, and compliance with reporting and safety requirements. The position also supports Emergency Disaster Service efforts throughout Wayne County, while upholding the mission and values of The Salvation Army.
Description of Position: This position manages all aspects of the Honesdale Food Pantry, including volunteer coordination, food inventory and ordering through Second Harvest Food Bank, client intake, and secure recordkeeping. The coordinator attends and helps lead Food Pantry Committee meetings, maintains volunteer schedules and activity logs, and prepares required monthly statistical reports. The role also assists with seasonal programs such as the Red Kettle Campaign, Angel Tree, Camp recruitment, and Back-to-School initiatives. In addition, the position supports recruitment and training for the Wayne County Emergency Disaster Team and ensures organizational compliance with mandated reporter responsibilities, child protection clearances, and vehicle safety requirements.
The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Qualifications
Requirements:
  • Good leadership and communication skills
  • Ability to maintain records.
  • Compassion and interest in meeting the needs of families and individuals and families with confidentiality.
  • Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
  • Must understand and support for the Mission of The Salvation Army.

Contact: Please submit your resume and cover letter as instructed below:
External candidates interested in this position please apply online at http://careers.salvationarmy.org.
Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.
Released by the Divisional Human Resources Department on 4/28/26.
The Salvation Army's Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.
Requisition No. 2607

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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