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Client Experience Representative Jobs in Washington

... experience and supports growth initiatives. Emphasis is placed on relationship management and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Client Services Representative

Reston, VA · On-site

$16.75 - $22.75/hr

Our Client Services Team strives to ensure the best and most-consistent end-user experience. We are seeking a Client Services Representative to become an integral part of our team! You will gauge ...

Client Service Representative Alpine Veterinary Hospital 7732 MacArthur Blvd, Cabin John, MD 20818 ... Veterinary experience is preferred but not required. This is a great opportunity for someone who ...

Provide feedback on platform functionality and client experience Compliance & Best Practices ... representative of those that must be met by an associate to successfully perform the essential ...

Provide feedback on platform functionality and client experience Compliance & Best Practices ... representative of those that must be met by an associate to successfully perform the essential ...

Provide feedback on platform functionality and client experience Compliance & Best Practices ... representative of those that must be met by an associate to successfully perform the essential ...

Provide feedback on platform functionality and client experience Compliance & Best Practices ... representative of those that must be met by an associate to successfully perform the essential ...

Client Service Representative Alpine Veterinary Hospital 7732 MacArthur Blvd, Cabin John, MD 20818 ... Veterinary experience is preferred but not required. This is a great opportunity for someone who ...

Provide feedback on platform functionality and client experience Compliance & Best Practices ... representative of those that must be met by an associate to successfully perform the essential ...

Provide feedback on platform functionality and client experience Compliance & Best Practices ... representative of those that must be met by an associate to successfully perform the essential ...

Showing results 41-60

Client Experience Representative information

See Washington salary details

$12

$30

$70

How much do client experience representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for client experience representative in Washington is $30.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $38.65 per hour, depending on experience, location, and employer.

What is a client experience representative?

A client experience representative is a customer service professional who interacts with clients to address inquiries, resolve issues, and ensure satisfaction. They often use communication tools like phone, email, or chat and may require knowledge of company products, services, and customer relationship management (CRM) software.

What skills are needed for client experience representative jobs?

A client experience representative needs strong communication and interpersonal skills to effectively assist customers and resolve issues. They should also have problem-solving abilities, patience, and familiarity with customer service tools like CRM software. Good organizational skills and the ability to handle multiple inquiries simultaneously are also important.
Infographic showing various Client Experience Representative job openings in Washington as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,963 per year, or $30.3 per hour.

Client Care Representative (CCR) - Customer Service & Sales (On-site, Vienna, VA)

Vienna, VA

My Pest Pros LLC
Personal Services • 1 - 10 employees

$19 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Description

Client Care Representative (CCR) - Customer Service & Sales Full-Time | On-Site | Vienna, VA

My Pest Pros, a growing, family-owned pest control company serving Virginia, Maryland, and Washington, DC, is looking for a friendly, dependable, and detail-oriented Client Care Representative (CCR) to join our Vienna, VA, office.


Our CCRs are at the center of our client experience and daily operations. You'll answer calls, help clients solve problems, schedule and coordinate services, follow up on open requests and proposals, maintain accurate account information, and help new clients choose the right pest-control services.


This role combines customer service, sales, and account follow-through. We're looking for someone who takes ownership and makes sure clients receive the help they need from the first conversation through resolution.


Responsibilities

  • Answer calls, emails, and messages professionally and promptly
  • Schedule and coordinate appointments with the appropriate technicians
  • Explain services, pricing, treatment expectations, and agreements
  • Assist prospective clients, send proposals, follow up on leads, and close sales
  • Maintain accurate client notes, CRM records, and sales pipeline stages
  • Coordinate re-services, urgent requests, and technician follow-ups
  • Process payments and assist with collections
  • Take ownership of open requests and escalate concerns when appropriate

What We're Looking For

  • Previous customer service, administrative, or phone-based experience
  • Strong verbal and written communication
  • Friendly, empathetic, and solutions-oriented approach
  • Excellent attention to detail and organization
  • Comfortable using phones, computers, CRM, and scheduling software
  • Ability to multitask and remain professional under pressure
  • Comfortable discussing pricing and asking for the sale
  • Willingness to learn and receive feedback
  • Sales or home-service experience is a plus, but not required


What We Offer

  • Competitive pay plus sales commission opportunities
  • Performance bonuses
  • Health, dental, vision, and life insurance options
  • PTO, separate sick days, and paid holidays
  • 401(k) with company match
  • Paid training
  • Gym membership partial reimbursement
  • Team events, contests, and employee recognition
  • Opportunities for growth and advancement

About My Pest Pros

For more than 14 years, My Pest Pros has protected homes and businesses throughout Virginia, Maryland, and Washington, DC. We're a family-owned company committed to excellent client care, integrity, accountability, and protecting public health and property.

If you enjoy helping people, solving problems, staying organized, and taking ownership of your work, we'd love to hear from you.

This position is on-site in Vienna, VA, and is not remote or hybrid.

Requirements

  • High school diploma or equivalent
  • Must pass a background check and drug screen