Communications Manager
Chicago, IL · Hybrid
May provide communications consulting and project management support for special communication ... Bank small business client experience Preferred experience: * Strong expertise building and ...
New
Chicago, IL · Hybrid
May provide communications consulting and project management support for special communication ... Bank small business client experience Preferred experience: * Strong expertise building and ...
New
Chicago, IL · Hybrid
May provide communications consulting and project management support for special communication ... Bank small business client experience Preferred experience: * Strong expertise building and ...
New
Chicago, IL · Hybrid
$116K - $133K/yr
Work directly with the client to create a unique program brand * "Subject matter expert" on all ... Serve as project manager for communications initiatives for the program * Work directly with ...
Chicago, IL · Hybrid
$116K - $133K/yr
Work directly with the client to create a unique program brand * "Subject matter expert" on all ... Serve as project manager for communications initiatives for the program * Work directly with ...
Chicago, IL · On-site
$116K - $133K/yr
Work directly with the client to create a unique program brand * "Subject matter expert" on all ... Serve as project manager for communications initiatives for the program * Work directly with ...
Chicago, IL · On-site
$116K - $133K/yr
Work directly with the client to create a unique program brand * "Subject matter expert" on all ... Serve as project manager for communications initiatives for the program * Work directly with ...
Chicago, IL · On-site
$138K - $194K/yr
The External Communications Manager supports the firm's proactive and reactive public relations ... client-related communications as well as copy forthe firm website * Serve as a firm contact for ...
Chicago, IL · On-site
$138K - $194K/yr
The External Communications Manager supports the firm's proactive and reactive public relations ... client-related communications as well as copy forthe firm website * Serve as a firm contact for ...
Chicago, IL · On-site
$130 - $150/hr
Advance the firm's visibility, reputation, and client engagement through integrated marketing, branding, content, public relations, and communications initiatives. * Manage the firm's brand strategy ...
New
Chicago, IL · On-site
$130 - $150/hr
Advance the firm's visibility, reputation, and client engagement through integrated marketing, branding, content, public relations, and communications initiatives. * Manage the firm's brand strategy ...
New
Chicago, IL · On-site +1
Build and maintain a communications calendar; manage cadence and consistency of employee and client facing messaging * Support leadership communications, including town halls, all-hands content, and ...
Chicago, IL · On-site +1
Build and maintain a communications calendar; manage cadence and consistency of employee and client facing messaging * Support leadership communications, including town halls, all-hands content, and ...
Chicago, IL · On-site +1
Build and maintain a communications calendar; manage cadence and consistency of employee and client facing messaging * Support leadership communications, including town halls, all-hands content, and ...
Chicago, IL · On-site +1
Build and maintain a communications calendar; manage cadence and consistency of employee and client facing messaging * Support leadership communications, including town halls, all-hands content, and ...
Chicago, IL · On-site
$115K - $161K/yr
The Firmwide Communications Manager, Awards leads the firm's legal awards and recognition program ... Collaborate with the Client Experience team to identify award and recognition opportunities that ...
Chicago, IL · On-site
$115K - $161K/yr
The Firmwide Communications Manager, Awards leads the firm's legal awards and recognition program ... Collaborate with the Client Experience team to identify award and recognition opportunities that ...
Chicago, IL · Hybrid
$115K - $161K/yr
The Firmwide Communications Manager, Awards leads the firm's legal awards and recognition program ... Collaborate with the Client Experience team to identify award and recognition opportunities that ...
Chicago, IL · Hybrid
$115K - $161K/yr
The Firmwide Communications Manager, Awards leads the firm's legal awards and recognition program ... Collaborate with the Client Experience team to identify award and recognition opportunities that ...
... client departments. Partner with internal stakeholders early in the project lifecycle to understand ... Partner with Change Management and the Internal Communications Content Manager to coordinate ...
... client departments. Partner with internal stakeholders early in the project lifecycle to understand ... Partner with Change Management and the Internal Communications Content Manager to coordinate ...
... client departments. Partner with internal stakeholders early in the project lifecycle to understand ... Partner with Change Management and the Internal Communications Content Manager to coordinate ...
... client departments. Partner with internal stakeholders early in the project lifecycle to understand ... Partner with Change Management and the Internal Communications Content Manager to coordinate ...
Communications Content Manager Location: 1901 Chestnut Ave Glenview, Illinois, 60025 United States ... client departments. Partner with internal stakeholders early in the project lifecycle to understand ...
Communications Content Manager Location: 1901 Chestnut Ave Glenview, Illinois, 60025 United States ... client departments. Partner with internal stakeholders early in the project lifecycle to understand ...
Lead client communications strategy for large-scale digital payments (e.g. Wires, Bill Pay, ACH ... Required Qualifications * 4+ years of experience in product management, product communications ...
Lead client communications strategy for large-scale digital payments (e.g. Wires, Bill Pay, ACH ... Required Qualifications * 4+ years of experience in product management, product communications ...
Naperville, IL · On-site
$75 - $85/hr
... client's B2B sales organization. Job Summary * Build and manage a comprehensive communications plan spanning 20-25 transformation workstreams, ensuring messaging consistency and alignment across all ...
Quick apply
Naperville, IL · On-site
$75 - $85/hr
... client's B2B sales organization. Job Summary * Build and manage a comprehensive communications plan spanning 20-25 transformation workstreams, ensuring messaging consistency and alignment across all ...
We are seeking a Marketing and Communications Manager in Chicago, IL to assist in establishing ... client satisfaction. * Participate in annual business planning and develop strategic marketing ...
Quick apply
We are seeking a Marketing and Communications Manager in Chicago, IL to assist in establishing ... client satisfaction. * Participate in annual business planning and develop strategic marketing ...
Chicago, IL · On-site
$85K - $100K/yr
We are seeking a Marketing and Communications Manager in Chicago, IL to assist in establishing ... client satisfaction. * Participate in annual business planning and develop strategic marketing ...
Chicago, IL · On-site
$85K - $100K/yr
We are seeking a Marketing and Communications Manager in Chicago, IL to assist in establishing ... client satisfaction. * Participate in annual business planning and develop strategic marketing ...
Chicago, IL · On-site
$45K - $55K/yr
Managing Client Journey Milestones: Proactively guiding clients through each step of their estate ... Systemizing Client Communications: Developing and maintaining consistent, clear communication ...
Chicago, IL · On-site
$45K - $55K/yr
Managing Client Journey Milestones: Proactively guiding clients through each step of their estate ... Systemizing Client Communications: Developing and maintaining consistent, clear communication ...
Client Centricity Responsibilities Brand & Demand Communications * Develop and manage external communications that support Impact's brand, thought leadership, campaigns, events, and business ...
Client Centricity Responsibilities Brand & Demand Communications * Develop and manage external communications that support Impact's brand, thought leadership, campaigns, events, and business ...
Chicago, IL · Remote
$70K - $80K/yr
Manage onboarding for new clients, ensuring a smooth and professional experience * Proactively communicate updates, gather feedback, and address client needs * Ensure high client satisfaction ...
Quick apply
Chicago, IL · Remote
$70K - $80K/yr
Manage onboarding for new clients, ensuring a smooth and professional experience * Proactively communicate updates, gather feedback, and address client needs * Ensure high client satisfaction ...
Client Centricity Responsibilities Brand & Demand Communications * Develop and manage external communications that support Impact's brand, thought leadership, campaigns, events, and business ...
Client Centricity Responsibilities Brand & Demand Communications * Develop and manage external communications that support Impact's brand, thought leadership, campaigns, events, and business ...
$42.2K - $52K
4% of jobs
$52K - $61.8K
11% of jobs
$67.4K is the 25th percentile. Wages below this are outliers.
$61.8K - $71.6K
18% of jobs
The median wage is $80.1K / yr.
$71.6K - $81.4K
20% of jobs
$81.4K - $91.2K
17% of jobs
$95.8K is the 75th percentile. Wages above this are outliers.
$91.2K - $101K
12% of jobs
$101K - $110.7K
7% of jobs
$110.7K - $120.5K
5% of jobs
$120.5K - $130.3K
3% of jobs
$130.3K - $140.1K
2% of jobs
$140.1K - $149.9K
1% of jobs
$42.2K
$88.4K
$149.9K
| Aspect | Client Communications Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Managing communication strategies with clients | Overseeing customer support and service quality |
| Required Skills | Communication, PR, client relationship management | Customer support, problem-solving, team leadership |
| Work Environment | Corporate, client-facing, marketing or PR teams |
While both roles involve client interaction, the Client Communications Manager focuses on strategic communication and maintaining client relationships, often in marketing or PR contexts. The Customer Service Manager emphasizes direct support and resolving customer issues. Understanding these differences helps in choosing the right career path or job search focus.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
New
8.2
Based on 362 frontline employees who took The Breakroom Quiz
50th of 171 rated banks
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job DescriptionWorks with various business groups and senior management to develop and implement strong communication plans that assist in meeting organizational goals and objectives. Evaluates complex information and strategically determines the appropriate method of communication based on the topic and organizational goals. Creates and edits internal and external communications, writes leadership speeches, messages, and talking points, coordinates speaking engagements, and provides leadership support for media and external spokesperson activities. May provide communications consulting and project management support for special communication initiatives and business priorities.
What The Role Will Do:
Plan, implement and evaluate communication and storytelling strategies for the Business Banking Product (BBP) organization to raise stakeholder awareness of U.S. Bank's connected ecosystem of small business money management capabilities.
Key Responsibilities:
Partner with BBP senior leaders to understand business goals and objectives and develop communications and storytelling strategies to support
Bring to life the narrative around U.S. Bank's digital platform and tools that enable business owners to effectively manage their financial operations
Support annual Small Business Perspective survey by developing and implementing a thought leadership plan to communicate the insights to key stakeholders
Serve as a strategic partner to BBP senior leadership, providing communication counsel and coaching
Plan and deliver executive visibility strategies to drive awareness and adoption of small business banking offerings
Lead team engagement strategies that connect the team to the strategy and celebrate achievements and collaborations that advance the work
Ensure alignment with partner teams across BBP, Public Affairs & Communications, Marketing and Social that support storytelling for the U.S. Bank small business client experience
Preferred experience:
Strong expertise building and executing communications strategies
Excellent verbal and written communication skills
Well-developed organizational and project management skills
Demonstrated ability to translate complex concepts into clear narratives
Proven track record providing counsel and guidance to senior leaders
Collaborative working style with ability to drive consensus across multiple internal stakeholders
Strong comfort level and experience using generative AI tools like CoPilot and Claude
Experience with media relations and understanding of media landscape
Basic Qualifications
Bachelor's degree, or equivalent work experience
Ten or more years of experience in communications activities
One or more years of supervisory/management experience
Location Expectations
This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Get the full story on Breakroom
Sourced by ZipRecruiter
U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.
Banking and credit intermediation
10,000+ Employees
Minneapolis, MN, US
1863