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Client Communications Manager Jobs in Maine (NOW HIRING)

NR Consulting

Client Representative

Lewiston, ME · On-site

Direct Hire We are hiring a Client Representative (Onsite) to manage client operations, workforce coordination, and daily communication at the client location. You will act as the primary point of ...

Luminary

Role: Client Services Manager Employment: Full-time We are hiring a dedicated Client Services ... This person would also be both a fantastic communicator and a committed team player, and receptive ...

Luminary

Client Service Manager (Remote)

Kingfield, ME · On-site +1

Role: Client Services Manager Employment: Full-time We are hiring a dedicated Client Services ... This person would also be both a fantastic communicator and a committed team player, and receptive ...

NVA

Client Services Representative

Portland, ME · On-site

$16.50 - $22.50/hr

Managing client communications through email * Scheduling appointments * Processing payments * Making sure reception is clean and presentable Applicants must have a positive attitude, excellent ...

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Client Communications Manager information

What does a client communications manager do?

A Client Communications Manager is responsible for overseeing and coordinating all communications between a company and its clients. This role involves developing communication strategies, managing client relationships, and ensuring that information is delivered clearly and effectively. They often handle client inquiries, resolve issues, and work closely with other departments to maintain high client satisfaction. Their goal is to foster strong, long-term relationships with clients and support the company’s brand and reputation.

What are the key skills and qualifications needed to thrive as a client communications manager?

To thrive as a Client Communications Manager, you need strong written and verbal communication abilities, project management experience, and typically a degree in communications, marketing, or a related field. Familiarity with CRM software, digital communication platforms, and analytics tools is commonly required. Relationship-building, active listening, and problem-solving are standout soft skills for this role. These skills ensure effective client engagement, accurate messaging, and the ability to resolve issues, all of which are crucial for maintaining client satisfaction and business success.

How does a client communications manager typically collaborate with other departments to ensure consistent messaging?

A Client Communications Manager works closely with marketing, sales, and customer service teams to develop and maintain unified messaging across all client touchpoints. This collaboration ensures that all client-facing materials and communications reflect the company's brand and objectives. Regular meetings, shared project management tools, and coordinated strategy sessions are common practices to align efforts and avoid miscommunication. Strong interpersonal skills and a proactive approach are essential for facilitating effective cross-departmental communication.

What is the difference between Client Communications Manager vs Customer Service Manager?

AspectClient Communications ManagerCustomer Service Manager
Primary FocusManaging communication strategies with clientsOverseeing customer support and service quality
Required SkillsCommunication, PR, client relationship managementCustomer support, problem-solving, team leadership
Work EnvironmentCorporate, client-facing, marketing or PR teams

While both roles involve client interaction, the Client Communications Manager focuses on strategic communication and maintaining client relationships, often in marketing or PR contexts. The Customer Service Manager emphasizes direct support and resolving customer issues. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Maine are hiring for Client Communications Manager jobs?

Cities in Maine with the most Client Communications Manager job openings:

Client Communications Manager jobs near you
Infographic showing various Client Communications Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Services Coordinator- White Pine Wealth Management

HighTower

Falmouth, ME • On-site

$55K/yr

Other

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Your Future Team
White Pine Wealth Management is a team of 10 professionals servicing $1B+ in assets as of March 2026. We are based in Falmouth, Maine.The Client Service Coordinator serves as the first point of contact for clients, visitors, and business partners and plays a critical role in delivering an impactful client experience. This position is responsible for managing incoming communications, coordinating advisor schedules, facilitating client review meetings, preparing meeting materials, and providing administrative support to Advisors and Client Service Associates.The Client Service Coordinator serves as a key operational resource, helping ensure efficient office workflows, seamless client interactions, and effective support for the advisory and client service teams.
What You'll Do
This position is ideal for an individual who enjoys working with people, possesses organizational skills, and thrives in a collaborative, client-centered financial services environment.
Client Experience & Reception
  • Serve as the primary point of contact for clients, visitors, and business partners, creating a welcoming and professional office environment.
  • Answer and direct incoming phone calls, emails, and other inquiries in a courteous and timely manner.
Calendar & Meeting Coordination
  • Manage advisor calendars and coordinate client review meetings using Schedule Once, Outlook, Salesforce, and other firm-approved scheduling tools.
  • Schedule, confirm, and track client appointments while ensuring accuracy and advisor availability.
Administrative & Operational Support
  • Assist with processing and organizing meeting-related documentation and administrative paperwork.
  • Support Advisors and Client Service Associates with day-to-day administrative tasks and special projects.
  • Maintain and update client records within firm systems, ensuring data accuracy and completeness.
  • Coordinate social media calendar with Office Manager, Marketing team.
Communication & Team Collaboration
  • Facilitate effective communication between clients, advisors, and internal support teams.
  • Collaborate with team members to improve operational efficiency and client service processes.
  • Assist in managing workflow priorities to support business objectives and service standards.
Compliance & Record Management
  • Maintain strict confidentiality of client information and firm records.
  • Adhere to all firm policies, procedures, and regulatory requirements related to client communications, recordkeeping, and data security.
  • Ensure client information and documentation are maintained accurately within firm systems.
What You'll Bring
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • 2+ years of administrative, client service, reception, or office coordination experience.
  • Organizational, time management, and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft 365, Outlook, Teams, and Zoom
  • Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
  • Experience in financial services, wealth management, banking, insurance, or professional services environment.
What We Offer
  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
  • Base salary of up to $55,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

Hightower's Story
Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., the firm operates as a registered investment advisor (RIA).
AN EQUAL OPPORTUNITY EMPLOYER:Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

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