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Client Associate Jobs in Utica, MI (NOW HIRING)

Client Support Associate

Troy, MI

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office. Responsibilities: * Enter, update, and maintain payroll, employee, tax, deduction, benefit, and client ...

New

Client Support Associate

Troy, MI · On-site

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office. Responsibilities: * Enter, update, and maintain payroll, employee, tax, deduction, benefit, and client ...

New

Client Service Associate

Novi, MI · On-site

$13.50 - $18.75/hr

... dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical ...

Client Service Associate

Novi, MI

$13.50 - $18.75/hr

... dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical ...

Client Service Associate

Clarkston, MI

$14.75 - $20.50/hr

... dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical ...

Client Experience Associate

Sterling Heights, MI · On-site

$13.50 - $18.50/hr

As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Sterling Heights, MI at our Mound and M-59 branch. PNC is an in-office company that fosters a ...

The Client Director is responsible for setting, directing, and executing the strategy for global ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

With the tools and guidance provided, you'll be prepared to thrive in a Client Executive role specializing in either Commercial Property & Casualty or Employee Benefits. In This Role You Will Execute ...

Showing results 21-40

Client Associate information

See Utica, MI salary details

$16.9K

$46.5K

$68.9K

How much do client associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client associate in Utica, MI is $46,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $56,600.00 per year, depending on experience, location, and employer.

What is a client associate?

Client Associates are professionals who support financial advisors or client relationship managers in delivering high-quality service to clients. They handle administrative tasks, prepare account paperwork, respond to client inquiries, and help manage client accounts. Their role ensures smooth communication between clients and the firm while allowing advisors to focus on providing financial guidance. Client Associates often work in banking, wealth management, or investment firms. The position requires strong organizational, communication, and customer service skills.

What are the key skills and qualifications needed to thrive as a client associate?

To thrive as a Client Associate, you need strong organizational abilities, attention to detail, and foundational knowledge of financial products or client services, often supported by a relevant degree. Familiarity with CRM systems, financial software, and proficiency in Microsoft Office are typically required, and some firms may seek Series 7 or 63 licenses. Excellent communication, problem-solving skills, and a client-focused attitude help build trust and foster lasting client relationships. These capabilities ensure efficient client support, accurate processing of transactions, and contribute to overall client satisfaction and business success.

How does a client associate typically collaborate with other teams within a financial services firm?

Client Associates frequently work alongside financial advisors, operations staff, and compliance departments to ensure seamless client service. They may coordinate account openings, process transactions, and assist with client inquiries, requiring strong communication and organizational skills. Collaboration is often facilitated through regular meetings, shared software platforms, and cross-departmental projects, making teamwork an essential aspect of the role. Adapting to different working styles and managing multiple priorities are common challenges that Client Associates navigate in this collaborative environment.

What is the difference between Client Associate vs Customer Service Representative?

AspectClient AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer finance or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, investment firms, banksRetail, call centers, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles in finance and client managementCustomer support and service roles

The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

What are the most commonly searched types of Client jobs in Utica, MI?

The most popular types of Client jobs in Utica, MI are:

What job categories do people searching Client Associate jobs in Utica, MI look for?

The top searched job categories for Client Associate jobs in Utica, MI are:

What cities near Utica, MI are hiring for Client Associate jobs?

Cities near Utica, MI with the most Client Associate job openings:

Infographic showing various Client Associate job openings in Utica, MI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $46,495 per year, or $22.4 per hour.

$16.50 - $22.75/hr

Full-time

Posted 2 days ago

New


Job description

Headquartered in Troy, Michigan, DM Payroll Solutions is a leading payroll and workforce management service provider serving local businesses for more than 60 years. Going beyond delivering traditional payroll, we put our passion into action to help transform the way companies hire, develop, oversee and pay their employees using an intuitive, single-point-of-contact software to drive efficiencies. DM Payroll Solutions is changing the face of payroll services, and that is only made possible by hiring employees with a commitment to service and a passion for customer satisfaction. If you are looking for a new career opportunity at a company you can grow with, come find your calling with us! Youll benefit from competitive compensation, ongoing career support and an engaging work environment.

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office.

Responsibilities:

  • Enter, update, and maintain payroll, employee, tax, deduction, benefit, and client information accurately within payroll software.
  • Configure software database.
  • Review data for completeness, accuracy, and compliance with established procedures.
  • Process client-submitted payroll information and identify missing, inconsistent, or questionable data.
  • Receive, document, prioritize, and respond to client issues, questions, and software-related requests.
  • Troubleshoot basic payroll software issues and escalate complex matters.
  • Maintain detailed records of client communications, issue status, resolutions, and follow-up activities.
  • Conduct software demonstrations and assist clients with system setup, navigation, and routine payroll tasks.
  • Perform clerical and administrative duties, including filing, scanning, data organization, document preparation, and record maintenance.
  • Assist with data audits, quality-control reviews, software testing, and implementation activities.
  • Protect confidential payroll, employee, financial, and client information.
  • Collaborate with internal teams to ensure client needs are addressed accurately and promptly.
  • Perform other related duties as assigned.

Qualifications:

  • High school diploma or equivalent required; associate degree or additional coursework in business, accounting, human resources, or a related field preferred.
  • 1-3 years of experience in payroll, data entry, customer service, office administration, or software support preferred.
  • Strong attention to detail and commitment to accuracy.
  • Ability to handle confidential and sensitive information appropriately.
  • Proficiency with Microsoft Office.
  • Ability to learn and navigate payroll, accounting, or business software systems.
  • Strong written and verbal communication skills.
  • Customer-service-oriented approach with the ability to remain professional and patient when resolving client concerns.
  • Ability to explain technical or software-related information clearly to individuals with varying levels of experience.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Effective problem-solving and critical-thinking skills.
  • Ability to work independently and collaboratively in a team environment.

DM Payroll Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.