Client Associate Jobs in Carmel, IN (NOW HIRING)

The Opportunity:

This position will support the sales and client service teams through oversight and execution of the marketing process for prospective and current clients. The Client Market Analyst analyzes market trends, prepares and presents proposals, and manages the overall marketing process for clients.

In This Role You Will Execute On:

• Build comprehensive proposals in collaboration with service and sale team members, such as for client prospecting and renewal efforts, including evaluation of client needs, development of solutions and strategies.
• Evaluate account needs and select appropriate markets. Consult service and sales teams to offer up-to-date market intelligence on products and services, programs, carrier appetites and guide the marketing strategy for assigned accounts. Provide creative solutions for coverage placement.
• Negotiate best terms and prices on behalf of clients and favorable commissions on behalf of the agency.
• Evaluate risks and determine appropriate coverage and pricing terms to meet client needs. Address risks with relevant markets to gauge interest. Create specifications in appropriate systems and order submission creation within agreed upon service levels time frames.
• Control and oversee the submission process. Review drafts of submissions until all corrections and updates have been addressed. Ensure that all current term policy changes occurring during the renewal cycle are captured in submissions.
• Submit submissions to selected markets, ensuring timely follow-up for quotes. Answer questions and obtain additional information required by underwriters to generate quotes.
• Obtain revised and final quotes. Compare and evaluate quotes in conjunction with the account team. Select those suitable for presentation to clients.
• Order proposals within service level time frames. Provide all information necessary for the completion of the proposal. Review and order final corrections and revisions to the template. Approve final version. Give instructions for the assembly of proposals as needed, including additional inserts, exhibits, brochures, reports, etc.
• Document all marketing activities in accordance with established procedures to support clear status communication for key stakeholders.
• Maintain current and relevant knowledge of the insurance marketplace and act as an internal market resource and liaison. Meet with carriers to learn of new products, appetites and service enhancements. Build strong and mutually beneficial relationships with carriers and wholesalers.
• Order binders from winning markets and alert losing markets of outcome of proposal meetings in a manner that will enhance and demonstrate respect that will foster continued good market relationships. Alert internal service teams about orders to bind. Update all systems to document and finalize marketing cycle.
• Perform other duties and special projects as requested.

In This Role You Will Need:

• High school diploma or equivalent required. Associate or bachelor's degree in risk management and insurance, benefit, human resources or related field preferred.
• Two to three years of insurance industry experience.
• Knowledge of various employee benefits programs, including health, dental, vision and retirement plans.
• Familiarity with relevant regulations, such as ERISA, HIPPA and ACA.
• Proven analytical, problem identification and problem-solving skills.
• Strong ability to analyze data, interpret trends and identify opportunities.
• Excellent verbal and written communication skills are essential.
• Ability to negotiate effectively with insurance carriers and vendors.
• Proficient in using relevant MS Office software and systems for reporting, analysis and presentations
• Licenses
• Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.
• Must be legally authorized to work in the United States
• Preferred qualifications

Why Hylant?

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.