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Client Account Support Analyst Jobs in Monroe, WA

Origami Risk LLC

Client Support Analyst II

Seattle, WA

$66K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partners with Technical Account Management, and Client Success to resolve issues effectively ... Supports high-impact or sensitive cases with sound judgment and composure. Documentation, Knowledge ...

R & W Group

law firm Client Account Manager

Seattle, WA · On-site

$111K - $160K/yr

  • Medical

Work closely with the eBilling team, Rate Analysts, and other Finance & Accounting professionals to support electronic billing, rate management, and client account maintenance. * Analyze billing ...

AECOM

Navy Client Account Manager

Seattle, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Competitor and SB/SDB analyses. * Coordination and collaboration with AECOM's Regional Business ... Monitor and support Sales opportunities * Keep Regional Execs informed * Continually seek to ...

AECOM

Navy Client Account Manager

Seattle, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Competitor and SB/SDB analyses. * Coordination and collaboration with AECOM's Regional Business ... Monitor and support Sales opportunities * Keep Regional Execs informed * Continually seek to ...

Dlapiper

Litigation Support Analyst

Seattle, WA · Hybrid

$46.15 - $73.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... accounts, granting access, creating review layouts and assisting with searches. * Provides daily ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

Uw

Computer Support Analyst

Seattle, WA · On-site

$82K/yr

Continuum College has an outstanding opportunity for a Computer Support Analyst 1! About the ... Facilitate technology onboarding for new Continuum staff, including setting up user accounts ...

Dlapiper

Sr Client Accounts Specialist

Seattle, WA · Hybrid

$36.79 - $58.49/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... client account services to attorneys of the firm. Responsible for handling the most complex ... Researches client billing data and provides detailed analysis to attorneys and support staff. As ...

PactFi

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

  • Medical

  • Retirement

Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and ... product analytics, and support engineering in consulting, professional services, FinTech, or ...

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

  • Medical

  • Retirement

Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and ... product analytics, and support engineering in consulting, professional services, FinTech, or ...

Impinj

IT Support Analyst

Seattle, WA

$63K - $90K/yr

  • Medical

  • Retirement

The IT Support Analyst provides virtual and in-person support to users for technology-related ... Set up and decommission user accounts across network domain, Exchange, CRM, and phone systems

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Takes responsibility and is accountable for support tickets until completion and the client is ... Possess effective communication and analytical problem-solving skills, for effective work with ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Takes responsibility and is accountable for support tickets until completion and the client is ... Possess effective communication and analytical problem-solving skills, for effective work with ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Takes responsibility and is accountable for support tickets until completion and the client is ... Possess effective communication and analytical problem-solving skills, for effective work with ...

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All JobsClient Account Support Analyst JobsClient Account Support Analyst Jobs in Monroe, WA

Client Account Support Analyst information

See Monroe, WA salary details

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$38

How much do client account support analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client account support analyst in Monroe, WA is $25.67, according to ZipRecruiter salary data. Most workers in this role earn between $23.61 and $23.61 per hour, depending on experience, location, and employer.

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are popular job titles related to Client Account Support Analyst jobs in Monroe, WA?

For Client Account Support Analyst jobs in Monroe, WA, the most frequently searched job titles are:

Client Account Support Analyst jobs near you

Client Account Manager - 3647565

AMS Staffing, Inc.

Seattle, WA • On-site

$130K - $160K/yr

Full-time

Posted 2 days ago

New

Job description


Job Title: Billing Lead/Client Account Manager

Location: Seattle, WA 98101

Salary/Payrate: $130K-$160K annually and AWESOME benefits!!!

Work Environment: Hybrid (2 days WFH)

Term: Permanent 

Bachelor’s degree required: No

Referral Fee: AMS will pay $500 should the person you refer gets hired

 

 

 

Job Description:

Job Title: Billing Lead/Client Account Manager (legal billing and e-billing experience required)

 

Job Type: Full Time – Hybrid Schedule (3 Days Onsite)

 

Please send your resume in Word format if you are interested in a Billing Lead/Client Account Manager opening located in New York, New York 98101. Salary in the $130K-$160K range and AMAZING benefits. If you are not interested in this position, please pass onto colleagues/associates as we do offer referral fees should they be hired.

 

As a Client Account Manager, you will oversee the daily operations of a team of Client Account Specialists while serving as a trusted business partner to attorneys and firm leadership. You'll play an integral role in ensuring the accuracy, efficiency, and compliance of the Firm's billing processes while building strong relationships across the organization.

 

Responsibilities:

·        Lead, coach, and develop a team of Client Account Specialists, providing training, mentoring, and day-to-day support.

·        Partner closely with attorneys and business professionals to manage client billing, collections, and account management activities.

·        Oversee the preparation, review, and timely distribution of client invoices, ensuring accuracy and compliance with Firm policies and client billing guidelines.

·        Manage month-end billing activities, monitor work in progress, and ensure deadlines are consistently met.

·        Collaborate with attorneys to resolve billing inquiries, implement special billing arrangements, and address complex client requirements.

·        Work closely with the eBilling team, Rate Analysts, and other Finance & Accounting professionals to support electronic billing, rate management, and client account maintenance.

·        Analyze billing activity, prepare management reports, identify trends, and recommend process improvements that enhance efficiency and client service.

·        Review client accounts to ensure matters are appropriately maintained, transferred, or closed when necessary.

·        Foster strong relationships with attorneys through regular in-person collaboration in the Seattle office, serving as a responsive and trusted resource.

·        Participate in departmental initiatives and projects that support operational excellence and continuous improvement.

 

Qualifications:

·        Bachelor's degree in Accounting, Finance, Business, or equivalent professional experience.

·        Five or more years of progressive experience in billing, client accounting, collections, or financial operations, preferably within a law firm or professional services environment.

·        Previous supervisory or team leadership experience with a demonstrated ability to coach, develop, and motivate others.

·        Experience working with financial management systems; knowledge of Aderant (Classic, Expert, and BillBlast) is preferred.

·        Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.

·        Excellent interpersonal and communication skills with the ability to build productive relationships across all levels of the organization.

·        Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment.

·        Sound judgment, professionalism, and the ability to handle confidential and sensitive information with discretion.

·        Commitment to delivering exceptional internal and external client service while driving continuous process improvement.