Account Associate- Employee Benefits
$42.40K - $57.60K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$42.40K - $57.60K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$42.40K - $57.60K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$40.30K - $54.70K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$40.30K - $54.70K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$42.80K - $58.10K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$42.80K - $58.10K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$45.40K - $61.60K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
$45.40K - $61.60K/yr
This position handles Account Associate activities for the IOA Employee Benefits team under a ... Client Service: Deliver outstanding client service at all times, including ...
We are seeking a customer-focused Account Associate to support daily agency operations and help drive growth through meaningful client interactions. This role blends front office support with ...
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We are seeking a customer-focused Account Associate to support daily agency operations and help drive growth through meaningful client interactions. This role blends front office support with ...
Bellaire, TX · On-site
$42.70K - $57.90K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Bellaire, TX · On-site
$42.70K - $57.90K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
$20.67 - $24/hr
Account Associate - Shared Services Fully Remote Please note: If this position is posted as either ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
$20.67 - $24/hr
Account Associate - Shared Services Fully Remote Please note: If this position is posted as either ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Galena Park, TX · On-site
$40.30K - $54.70K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Galena Park, TX · On-site
$40.30K - $54.70K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Spring, TX · On-site
$42.30K - $57.40K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Spring, TX · On-site
$42.30K - $57.40K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Spring, TX · On-site
$43.50K - $59.10K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Spring, TX · On-site
$43.50K - $59.10K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
$45.30K - $61.60K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
$45.30K - $61.60K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Senior Account Associate - Commercial Lines Work Mode: Remote, Eastern and Central Time Zones only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote, Eastern and Central Time Zones only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote, Eastern and Central Time Zones only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote, Eastern and Central Time Zones only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote/ Eastern and Central Time Zones Only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
$42.40K - $57.60K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
$42.40K - $57.60K/yr
Account Associate - Commercial Lines Work Mode: Remote, with appropriate licensing. Eastern and ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...
Senior Account Associate - Commercial Lines Work Mode: Remote, Eastern and Central Time Zones only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote, Eastern and Central Time Zones only ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
$26.3K - $30.2K
1% of jobs
$30.2K - $34.1K
2% of jobs
$34.1K - $38K
7% of jobs
$38K - $41.9K
13% of jobs
$42.4K is the 25th percentile. Wages below this are outliers.
$41.9K - $45.9K
15% of jobs
The median wage is $48.9K / yr.
$45.9K - $49.8K
16% of jobs
$49.8K - $53.7K
15% of jobs
$55.9K is the 75th percentile. Wages above this are outliers.
$53.7K - $57.6K
12% of jobs
$57.6K - $61.6K
8% of jobs
$61.6K - $65.5K
7% of jobs
$65.5K - $69.4K
4% of jobs
$26.3K
$50.6K
$69.4K
| Aspect | Client Account Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer associate's degree | High school diploma or equivalent |
| Work Environment | Financial institutions, corporate client accounts, B2B settings | Retail, call centers, service industries |
| Employer & Industry Usage | Banking, investment firms, financial services | Retail stores, telecom, hospitality |
| Common Search & Comparison | Client Account Associate vs Customer Service Representative |
The main difference is that a Client Account Associate typically works in financial or corporate settings managing client accounts, requiring some industry-specific knowledge. In contrast, a Customer Service Representative generally handles customer inquiries across various industries, focusing on service and support. Both roles involve communication skills, but the Client Account Associate often deals with more complex account management tasks within financial services.
$42.40K - $57.60K/yr
Full-time
Medical, Retirement
Posted 10 days ago
8.6
Based on 5 frontline employees who took The Breakroom Quiz
73rd of 259 rated insurance
Job Description:
Title:AccountAssociate-Employee Benefits
Work Mode:Remote/ Eastern and Central Time Zones Only| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans
Supporting:Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development,identifyingsales opportunities, and upholding IOA core values.
Key Responsibilities:
Client Management:Under the direction of a Producer, AE, AM, or EB Team Leader,assistin managing an assigned book of business, meeting all performance requirementsregardingproduction, quality, and service, and ensuring no liability associated with errors and omissionsoccurs.
Client Service:Deliver outstanding client service at all times, including proactivelyanticipatingclient needs,maintainingfrequent and professional client communication, and responding quickly to any service requests.
Team Leadership:Direct day-to-day activities and workflow of Account Coordinator(s), includingmaking workassignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed.
Business Growth:Activelyseekto grow IOA business, includingidentifyingand acting on sales opportunities.
Policy Management:Track policy expirations for existing clients and work proactively to ensureappropriate actionsare taken tofacilitaterenewals.
Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.
Communication:Maintaintransparent communication with Producers and team members.
Compliance: Ensure adherence to company policies and industry standards.
Champion IOA core values anddemonstrateintegrity and leadership.
Ideal CandidateQualifications:
2+ years ofEmployee Benefitsexperience
Active Life & Health License
Exceptional customer service and communication skills
Strong organizationaland multi-taskingskills
High accuracy in handling large work volumes
Proficiencyin MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
Whatto Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 45-70K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Insurance services
1,001 - 5,000 Employees
Longwood, FL, US
1988