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Client Account Associate Jobs in Phoenix, AZ (NOW HIRING)

Chase

Senior Client Service Account Associate

Tempe, AZ · On-site

Client Service Account Manager Do you love managing a large portfolio of clients? If so, come join our team as a Client Service Account Manager where you will have direct responsibility for servicing ...

NEXACC

Client Relationship Manager

Phoenix, AZ · Hybrid

$880 - $1.2K/wk

You will be involved in managing client accounts, understanding their needs, and ensuring ... Associate degree in Business Administration, Marketing, or related field. * Proven experience in ...

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All JobsClient Account Associate JobsClient Account Associate Jobs in Phoenix, AZ

Client Account Associate information

See Phoenix, AZ salary details

$29.3K

$56.4K

$77.4K

How much do client account associate jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client account associate in Phoenix, AZ is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $64,000.00 per year, depending on experience, location, and employer.

How does a client account associate typically collaborate with other departments to ensure client satisfaction?

Client Account Associates frequently work cross-functionally, coordinating with departments like sales, operations, and customer support to address client needs and resolve issues promptly. They act as a bridge between the client and internal teams, ensuring that client feedback is communicated clearly and projects stay on track. Regular meetings and updates with other departments are common to maintain transparency and deliver a seamless client experience. This collaborative approach not only helps solve problems efficiently but also fosters strong long-term client relationships.

What are the key skills and qualifications needed to thrive as a client account associate, and why are they important?

To thrive as a Client Account Associate, you need strong organizational skills, attention to detail, and a background in business, finance, or customer service, often supported by a bachelor’s degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial platforms like Salesforce or QuickBooks is typically required. Excellent communication, problem-solving, and relationship-building abilities help you exceed client expectations and resolve issues efficiently. These skills and qualities are crucial for delivering exceptional service, retaining clients, and supporting business growth.

What is the difference between Client Account Associate vs Customer Service Representative?

AspectClient Account AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentFinancial institutions, corporate client accounts, B2B settingsRetail, call centers, service industries
Employer & Industry UsageBanking, investment firms, financial servicesRetail stores, telecom, hospitality
Common Search & ComparisonClient Account Associate vs Customer Service Representative

The main difference is that a Client Account Associate typically works in financial or corporate settings managing client accounts, requiring some industry-specific knowledge. In contrast, a Customer Service Representative generally handles customer inquiries across various industries, focusing on service and support. Both roles involve communication skills, but the Client Account Associate often deals with more complex account management tasks within financial services.

Is a client account associate a good job?

A client account associate is a role that involves managing client relationships, processing account transactions, and providing customer service. It can offer stable employment, opportunities for skill development in communication and organization, and may require familiarity with CRM software. Overall, it can be a good entry-level position in finance, sales, or customer service fields.

What does a client account associate do?

A client account associate manages client accounts by providing support, addressing inquiries, and ensuring customer satisfaction. They often handle account updates, process transactions, and use customer relationship management (CRM) tools to maintain accurate records and foster strong client relationships.

What are the most commonly searched types of Client Account jobs in Phoenix, AZ?

The most popular types of Client Account jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Client Account Associate jobs?

Cities near Phoenix, AZ with the most Client Account Associate job openings:

Client Account Associate jobs near you

Client Account Administrator

Phoenix, AZ

United Integrated Services (USA) Corp.
Construction • 501 - 1,000 employees
Learn more about United Integrated Services (USA) Corp.external

$19.75 - $26.75/hr

Full-time

Posted 26 days ago

Key responsibilities

  • Coordinate routine client communications, requests, meetings, and follow-up activities; document decisions, commitments, and action items.

  • Prepare and maintain project reports, presentations, schedules, milestone trackers, meeting materials, and action logs.

  • Prepare client invoices and progress payment applications with complete, accurate, and timely supporting documentation.

Job description

Summary: The Client Account Administrator provides centralized coordination for client communications, project support, proposal development, billing, and account follow-up. The position works across Project Management, Engineering, Construction Operations, Estimating, Procurement, and Accounting to keep information current, documentation complete, and deliverables on schedule. The role supports a professional client experience from pre-award activities through project closeout and final billing.

Essential Duties and Responsibilities

  • Coordinate routine client communications, requests, meetings, and follow-up activities; document decisions, commitments, and action items.
  • Prepare and maintain project reports, presentations, schedules, milestone trackers, meeting materials, and action logs.
  • Maintain accurate submittal, RFI, project-status, closeout, and turnover records in accordance with established procedures.
  • Keep clients, field teams, Engineering, and project leadership aligned on current project information, deadlines, and required actions.
  • Manage RFP, RFQ, quotation, pricing package, and proposal schedules from initial request through submission.
  • Coordinate required inputs from Estimating, Project Management, Engineering, Procurement, Accounting, and other contributors.
  • Assemble complete, accurate, and professional proposal packages for management review and client submission.
  • Maintain proposal records, track due dates and approvals, and support the handoff of awarded work to project execution and billing.
  • Prepare client invoices and progress payment applications with complete, accurate, and timely supporting documentation.
  • Maintain billing schedules and track submissions, approvals, retention, payments, and outstanding balances.
  • Coordinate the resolution of billing questions, rejected invoices, revisions, credits, deductions, and resubmissions with Project Management and Accounting.
  • Support accounts receivable follow-up, account reconciliation, final billing, and project closeout.
  • Prioritize competing deadlines and communicate risks, missing information, and unresolved issues to the Supervisor promptly.
  • Follow established document-control, billing, confidentiality, and records-retention procedures.
  • Maintain accurate trackers and provide clear status updates to internal stakeholders and clients.
  • Identify opportunities to improve templates, workflows, handoffs, and backup coverage.
  • Perform related duties consistent with the purpose and responsibilities of the position.

Minimum Qualifications

  • High school diploma or equivalent.
  • Three years of progressively responsible experience in project coordination, client service, billing, proposal support, document control, or a related administrative function.
  • Demonstrated experience managing detailed records, deadlines, and cross-functional follow-up.
  • Proficiency with Microsoft Word, Excel, Outlook, and presentation software; ability to learn company systems and client portals.
  • Strong written and verbal communication skills, including the ability to prepare professional client-facing documents.

Preferred Qualifications

  • Associate or bachelor's degree in business administration, accounting, construction management, project management, communications, or a related field.
  • Experience in construction, engineering, manufacturing, or another project-based environment.
  • Familiarity with RFPs, RFQs, proposals, submittals, RFIs, progress billing, retention, accounts receivable, and project closeout.

Additional Requirements:

Must have and maintain a valid driver's license. May be required to travel to other sites within Arizona to perform certain work functions.

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