Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... resolution. * Provide exceptional customer service to our claimants on behalf of our clients ...
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... resolution. * Provide exceptional customer service to our claimants on behalf of our clients ...
Manages the litigation process; ensures timely and cost effective claims resolution. * Coordinates vendor referrals for additional investigation and/or litigation management. * Uses appropriate cost ...
Manages the litigation process; ensures timely and cost effective claims resolution. * Coordinates vendor referrals for additional investigation and/or litigation management. * Uses appropriate cost ...
Claims Examiner
Las Vegas, NV · On-site
Manages the litigation process; ensures timely and cost effective claims resolution. * Coordinates vendor referrals for additional investigation and/or litigation management. * Uses appropriate cost ...
Claims Examiner
Las Vegas, NV · On-site
Manages the litigation process; ensures timely and cost effective claims resolution. * Coordinates vendor referrals for additional investigation and/or litigation management. * Uses appropriate cost ...
Manages the litigation process; ensures timely and cost effective claims resolution. * Coordinates vendor referrals for additional investigation and/or litigation management. * Uses appropriate cost ...
Manages the litigation process; ensures timely and cost effective claims resolution. * Coordinates vendor referrals for additional investigation and/or litigation management. * Uses appropriate cost ...
Reno-Carson City, NV - Field Roof Inspector
Carson City, NV · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Reno-Carson City, NV - Field Roof Inspector
Carson City, NV · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Reno-Carson City, NV - Field Roof Inspector
Carson City, NV · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Quick apply
Reno-Carson City, NV - Field Roof Inspector
Carson City, NV · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Claims Manager
Reno, NV · On-site
$90 - $140/hr
Manage Workers' Compensation, property damage, and General Liability claims from investigation through treatment, resolution, and closure. * Work directly with insurance carriers, third-party ...
New
Claims Manager
Reno, NV · On-site
$90 - $140/hr
Manage Workers' Compensation, property damage, and General Liability claims from investigation through treatment, resolution, and closure. * Work directly with insurance carriers, third-party ...
New
Manage Workers' Compensation, property damage, and General Liability claims from investigation through treatment, resolution, and closure. * Work directly with insurance carriers, third-party ...
Manage Workers' Compensation, property damage, and General Liability claims from investigation through treatment, resolution, and closure. * Work directly with insurance carriers, third-party ...
Claims Manager
Reno, NV · On-site
Manage Workers' Compensation, property damage, and General Liability claims from investigation through treatment, resolution, and closure. * Work directly with insurance carriers, third-party ...
Claims Manager
Reno, NV · On-site
Manage Workers' Compensation, property damage, and General Liability claims from investigation through treatment, resolution, and closure. * Work directly with insurance carriers, third-party ...
Risk Claims Manager
Las Vegas, NV · On-site
$85K - $95K/yr
Identify claims that require escalation to the insurance company during intake and gather all relevant information needed for claim resolution. * Directly manage property damage, auto damage, and ...
Risk Claims Manager
Las Vegas, NV · On-site
$85K - $95K/yr
Identify claims that require escalation to the insurance company during intake and gather all relevant information needed for claim resolution. * Directly manage property damage, auto damage, and ...
Risk Claims Manager
Las Vegas, NV · Remote
$85K - $95K/yr
Identify claims that require escalation to the insurance company during intake and gather all relevant information needed for claim resolution. * Directly manage property damage, auto damage, and ...
Risk Claims Manager
Las Vegas, NV · Remote
$85K - $95K/yr
Identify claims that require escalation to the insurance company during intake and gather all relevant information needed for claim resolution. * Directly manage property damage, auto damage, and ...
Risk Manager
Las Vegas, NV · On-site
Risk Manager Department: Legal Reporting Manager: Chief Legal Officer Status: Full-Time Job ... Streamline claims resolution to decrease average length of open claims. * Proactively coordinate ...
Risk Manager
Las Vegas, NV · On-site
Risk Manager Department: Legal Reporting Manager: Chief Legal Officer Status: Full-Time Job ... Streamline claims resolution to decrease average length of open claims. * Proactively coordinate ...
Risk Manager
Las Vegas, NV · On-site
Risk Manager Department: Legal Reporting Manager: Chief Legal Officer Status: Full-Time Job ... Streamline claims resolution to decrease average length of open claims. * Proactively coordinate ...
Risk Manager
Las Vegas, NV · On-site
Risk Manager Department: Legal Reporting Manager: Chief Legal Officer Status: Full-Time Job ... Streamline claims resolution to decrease average length of open claims. * Proactively coordinate ...
... resolution. This position is responsible for high-quality customer service both internally and ... Effectively manage timely opening, handling, and accurate completion of all claims. Effectively ...
Quick apply
... resolution. This position is responsible for high-quality customer service both internally and ... Effectively manage timely opening, handling, and accurate completion of all claims. Effectively ...
Claims Examiner I
Las Vegas, NV · On-site
... resolution. * Execute client-requested claim adjustments and provide clear, concise written ... Excellent written and verbal communication skills, with the ability to manage inquiries ...
Quick apply
Claims Examiner I
Las Vegas, NV · On-site
... resolution. * Execute client-requested claim adjustments and provide clear, concise written ... Excellent written and verbal communication skills, with the ability to manage inquiries ...
Claims Examiner II
Las Vegas, NV · On-site
... resolution. * Execute client-requested claim adjustments and provide clear, concise written ... Excellent written and verbal communication skills, with the ability to manage inquiries ...
Quick apply
Claims Examiner II
Las Vegas, NV · On-site
... resolution. * Execute client-requested claim adjustments and provide clear, concise written ... Excellent written and verbal communication skills, with the ability to manage inquiries ...
Claims Specialist
Sparks, NV · Hybrid
... the management of workers' compensation claims, auto liability claims, and general liability claims, including intake, documentation, investigation, and follow-up to ensure timely resolution.
Claims Specialist
Sparks, NV · Hybrid
... the management of workers' compensation claims, auto liability claims, and general liability claims, including intake, documentation, investigation, and follow-up to ensure timely resolution.
Claims Specialist
Las Vegas, NV · Hybrid
Suffolk manages some of the most complex and transformative projects in the country, serving ... Attend conferences, hearings, and mediations as necessary to properly administer resolution of ...
Claims Specialist
Las Vegas, NV · Hybrid
Suffolk manages some of the most complex and transformative projects in the country, serving ... Attend conferences, hearings, and mediations as necessary to properly administer resolution of ...
Head of Customer Support
$16.25 - $20.75/hr
Process & Quality Management * Define and update SOPs for customer support and claims handling ... Deliver reporting on CSAT, NPS, SLA adherence, claims resolution, and agent productivity. * Track ...
Head of Customer Support
$16.25 - $20.75/hr
Process & Quality Management * Define and update SOPs for customer support and claims handling ... Deliver reporting on CSAT, NPS, SLA adherence, claims resolution, and agent productivity. * Track ...
ESIS Claims Representative, WC
Las Vegas, NV · On-site
$62K - $81K/yr
Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.
ESIS Claims Representative, WC
Las Vegas, NV · On-site
$62K - $81K/yr
Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.
Claims Resolution Manager information
What is the difference between Claims Resolution Manager vs Claims Adjuster?
| Aspect | Claims Resolution Manager | Claims Adjuster |
|---|---|---|
| Credentials | Insurance licenses, sometimes management certifications | Insurance licenses, specific to claims handling |
| Work Environment | Supervisory roles, team coordination | Field or office-based, claims investigation |
| Employer & Industry Usage | Insurance companies, claims departments | Insurance companies, third-party administrators |
| Search & Comparison Intent | Understanding managerial roles in claims | Details about claims handling and investigation |
The Claims Resolution Manager oversees claims processes and manages teams, focusing on strategy and resolution. Claims Adjusters handle the investigation and evaluation of individual claims. While both roles require insurance licenses, the manager's role is more supervisory, whereas the adjuster is more hands-on with claims investigation.
Is claims processing a stressful job?
Claims resolution managers often handle complex cases and tight deadlines, which can contribute to workplace stress. The job requires strong organizational skills and attention to detail, but stress levels vary depending on workload and company support systems.
What does a claims resolution manager do?
A Claims Resolution Manager oversees the process of handling insurance claims from initiation to closure, ensuring that claims are resolved efficiently and fairly. They investigate claim details, coordinate with adjusters, clients, and third parties, and work to resolve disputes or issues that may arise during the claims process. Their goal is to ensure compliance with company policies and legal regulations while optimizing customer satisfaction and minimizing losses for the organization.
What are the key skills and qualifications needed to thrive as a claims resolution manager, and why are they important?
To thrive as a Claims Resolution Manager, you need a solid background in insurance claims processing, dispute resolution, and regulatory compliance, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, CRM tools, and relevant certifications such as AIC or CPCU is common. Strong analytical thinking, negotiation skills, and effective communication are crucial soft skills for managing complex cases and guiding teams. These abilities ensure efficient claims handling, customer satisfaction, and minimized financial risk for the organization.
How much do claims resolution managers make in the US?
Claims resolution managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and the size of the employer. Salaries can vary based on industry, certifications, and the complexity of claims handled.
What are the primary challenges a claims resolution manager faces when balancing client expectations with policy limitations?
Claims Resolution Managers often navigate the delicate balance between meeting client expectations and adhering to insurance policy terms. One common challenge is communicating complex policy details to clients who may be experiencing stress or frustration. Additionally, managers must ensure timely and fair claims processing while coordinating with adjusters, legal teams, and external vendors. Success in this role requires strong negotiation skills, empathy, and a thorough understanding of regulatory and company guidelines.
Arthur J. Gallagher & Co. rating
7.7
Based on 92 frontline employees who took The Breakroom Quiz
200th of 303 rated insurance
Job description
Introduction
Overview
How you'll make an impact
About You
Compensation and benefits
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview
Role specifics:
- Claims Background: Workers Compensation
- Jurisdictional Experience: NV
- Active Adjusters' licenses: Applicable licensure
- Location: This role is eligible for fully remote work
How you'll make an impact
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
About You
As a key member of our experienced Claims Adjuster team, you will:
- Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
- Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants
Required Qualifications:
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Desired:
- Bachelor's Degree
#LI-KD1
#LI-Remote
#WorkersComp
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Qualifications:As a key member of our experienced Claims Adjuster team, you will:
- Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
- Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants
Required Qualifications:
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Desired:
- Bachelor's Degree
#LI-KD1
#LI-Remote
#WorkersComp
Education:UNAVAILABLEEmployment Type: FULL_TIMEWhat Arthur J. Gallagher & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Arthur J. Gallagher
Sourced by ZipRecruiter
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Rolling Meadows, IL, US
Year founded
1927