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Claims Resolution Manager Jobs in Minnesota (NOW HIRING)

Medica

Director, Claims Operations

Minnetonka, MN · On-site

$113K - $194K/yr

... resolution, and provider appeals. A skilled people and operations leader, the Director, Claims ... Own performance management across daily, monthly, and quarterly KPIs, ensuring controls and actions ...

Imedica

Director, Claims Operations

Minnetonka, MN · On-site

$113K - $194K/yr

... resolution, and provider appeals. A skilled people and operations leader, the Director, Claims ... Own performance management across daily, monthly, and quarterly KPIs, ensuring controls and actions ...

Berkley

Claims Examiner

Minneapolis, MN · Hybrid

$85K - $115K/yr

Handle claims from assignment to conclusion, develop action plans to manage case for early resolution. * Handle property damage aspect of files from beginning to conclusion, including total loss ...

New

HealthPartners

Claims Production Supervisor

Bloomington, MN · On-site

$31.38 - $47.06/hr

Manage and monitor the expedient and accurate adjudication of claims and adjustments and/or refunds. * Organize and oversee the overall resolution of written and verbal inquiries from internal and ...

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All JobsClaims Resolution JobsClaims Resolution Manager JobsClaims Resolution Manager Jobs in Minnesota

Claims Resolution Manager information

What is the difference between Claims Resolution Manager vs Claims Adjuster?

AspectClaims Resolution ManagerClaims Adjuster
CredentialsInsurance licenses, sometimes management certificationsInsurance licenses, specific to claims handling
Work EnvironmentSupervisory roles, team coordinationField or office-based, claims investigation
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding managerial roles in claimsDetails about claims handling and investigation

The Claims Resolution Manager oversees claims processes and manages teams, focusing on strategy and resolution. Claims Adjusters handle the investigation and evaluation of individual claims. While both roles require insurance licenses, the manager's role is more supervisory, whereas the adjuster is more hands-on with claims investigation.

Is claims processing a stressful job?

Claims resolution managers often handle complex cases and tight deadlines, which can contribute to workplace stress. The job requires strong organizational skills and attention to detail, but stress levels vary depending on workload and company support systems.

What does a claims resolution manager do?

A Claims Resolution Manager oversees the process of handling insurance claims from initiation to closure, ensuring that claims are resolved efficiently and fairly. They investigate claim details, coordinate with adjusters, clients, and third parties, and work to resolve disputes or issues that may arise during the claims process. Their goal is to ensure compliance with company policies and legal regulations while optimizing customer satisfaction and minimizing losses for the organization.

What are the key skills and qualifications needed to thrive as a claims resolution manager, and why are they important?

To thrive as a Claims Resolution Manager, you need a solid background in insurance claims processing, dispute resolution, and regulatory compliance, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, CRM tools, and relevant certifications such as AIC or CPCU is common. Strong analytical thinking, negotiation skills, and effective communication are crucial soft skills for managing complex cases and guiding teams. These abilities ensure efficient claims handling, customer satisfaction, and minimized financial risk for the organization.

How much do claims resolution managers make in the US?

Claims resolution managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and the size of the employer. Salaries can vary based on industry, certifications, and the complexity of claims handled.

What are the primary challenges a claims resolution manager faces when balancing client expectations with policy limitations?

Claims Resolution Managers often navigate the delicate balance between meeting client expectations and adhering to insurance policy terms. One common challenge is communicating complex policy details to clients who may be experiencing stress or frustration. Additionally, managers must ensure timely and fair claims processing while coordinating with adjusters, legal teams, and external vendors. Success in this role requires strong negotiation skills, empathy, and a thorough understanding of regulatory and company guidelines.
What cities in Minnesota are hiring for Claims Resolution Manager jobs? Cities in Minnesota with the most Claims Resolution Manager job openings:
Claims Resolution Manager jobs near you

Sr. Technical Claim Manager-Marine Liability

RLI Corp.

Eagan, MN • Hybrid

$115K - $168K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

About UsWe're not like other insurance companies. From our specialty products to our business model, our culture to our results -we're different.Different is who we are, and how we work, interact, deliver and succeed together.Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.Principal Duties & Responsibilities

-Proactively handle liability claims, primarily involving bodily injury in a marine liability context, to achieve optimum payout results by resolving claims fairly, expeditiously, and economically.
-Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation.
-Complete timely investigation of claims and post appropriate reserves.
-Pursue risk transfer opportunities, including addressing contractual indemnity and additional insured issues.
-Handle claims in accordance with RLI's Best Practices.
-Resolve claims in timely manner to an effective outcome.
-Travel to and attend mediations, settlement conferences, and/or trials as warranted.

Education & Experience


-Bachelor's Degree plus 10+ years of experience in a similar position directly handling claims and/or as an attorney with experience in litigation.

-J.D. preferred.

Knowledge, Skills, & Competencies

-Meaningful experience handling bodily injury liability claims with significant exposure under marine liability policies (including Marine General Liability, Marine Liability and Protection & Indemnity coverages). Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
-Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
-Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.

Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$115,778.00 - $168,746.00Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965

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