Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Casualty Claims Representative
Ocala, FL · On-site
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Casualty Claims Representative
Ocala, FL · On-site
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and ...
In-House Adjuster
Miami, FL · On-site
Manage residential and commercial property claims through resolution. * Develop and execute claim strategies that maximize recovery under applicable policy terms. * Analyze policy language ...
In-House Adjuster
Miami, FL · On-site
Manage residential and commercial property claims through resolution. * Develop and execute claim strategies that maximize recovery under applicable policy terms. * Analyze policy language ...
Field Roof Inspector - (Panama City, FL)
Panama City, FL · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Field Roof Inspector - (Panama City, FL)
Panama City, FL · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Sr. Injury Claims Adjuster
Tampa, FL · On-site +1
$63K - $121K/yr
Prioritizes and manages assigned claims workload to keep members and other involved parties ... resolution skills. * Demonstrated time-management and decision-making skills. * Proven ...
Sr. Injury Claims Adjuster
Tampa, FL · On-site +1
$63K - $121K/yr
Prioritizes and manages assigned claims workload to keep members and other involved parties ... resolution skills. * Demonstrated time-management and decision-making skills. * Proven ...
Sr. Injury Claims Adjuster
Tampa, FL · On-site +1
$63K - $121K/yr
Prioritizes and manages assigned claims workload to keep members and other involved parties ... resolution skills. * Demonstrated time-management and decision-making skills. * Proven ...
Sr. Injury Claims Adjuster
Tampa, FL · On-site +1
$63K - $121K/yr
Prioritizes and manages assigned claims workload to keep members and other involved parties ... resolution skills. * Demonstrated time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
Tampa, FL · On-site
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
Tampa, FL · On-site
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Sr. Injury Claims Adjuster
Tampa, FL · On-site +1
$63K - $121K/yr
Prioritizes and manages assigned claims workload to keep members and other involved parties ... resolution skills. * Demonstrated time-management and decision-making skills. * Proven ...
Sr. Injury Claims Adjuster
Tampa, FL · On-site +1
$63K - $121K/yr
Prioritizes and manages assigned claims workload to keep members and other involved parties ... resolution skills. * Demonstrated time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
Tampa, FL · On-site
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Injury Claims Examiner (East Region)
Tampa, FL · On-site
$85K - $162K/yr
The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to ... resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven ...
Field Roof Inspector - (Panama City, FL)
Panama City, FL · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Quick apply
Field Roof Inspector - (Panama City, FL)
Panama City, FL · On-site
$32 - $40/hr
... claims management. At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision.
Proactively manages assigned claims caseload comprised of complex damages that require commensurate ... Partners with vendors and internal business partners to facilitate complex claims resolution. May ...
Proactively manages assigned claims caseload comprised of complex damages that require commensurate ... Partners with vendors and internal business partners to facilitate complex claims resolution. May ...
ESIS Claims Associate
Tampa, FL · On-site
$16.25 - $21.75/hr
Join ESIS, a leader in risk management and insurance services, where your skills and talents can ... Maintain control of the claims resolution process to minimize current exposure and future risks.
ESIS Claims Associate
Tampa, FL · On-site
$16.25 - $21.75/hr
Join ESIS, a leader in risk management and insurance services, where your skills and talents can ... Maintain control of the claims resolution process to minimize current exposure and future risks.
Proactively manages assigned claims caseload comprised of complex damages that require commensurate ... Partners with vendors and internal business partners to facilitate complex claims resolution. May ...
Proactively manages assigned claims caseload comprised of complex damages that require commensurate ... Partners with vendors and internal business partners to facilitate complex claims resolution. May ...
Inside Senior Property Claims Adjuster
Tampa, FL · On-site +1
Proactively manage assigned claims caseload comprised of claims with moderate complexity damages ... Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working ...
Inside Senior Property Claims Adjuster
Tampa, FL · On-site +1
Proactively manage assigned claims caseload comprised of claims with moderate complexity damages ... Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working ...
Proactively manage assigned claims caseload comprised of claims with moderate complexity damages ... Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working ...
Proactively manage assigned claims caseload comprised of claims with moderate complexity damages ... Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working ...
Claims Resolution Manager information
What does a claims resolution manager do?
A Claims Resolution Manager oversees the process of handling insurance claims from initiation to closure, ensuring that claims are resolved efficiently and fairly. They investigate claim details, coordinate with adjusters, clients, and third parties, and work to resolve disputes or issues that may arise during the claims process. Their goal is to ensure compliance with company policies and legal regulations while optimizing customer satisfaction and minimizing losses for the organization.
What are the primary challenges a claims resolution manager faces when balancing client expectations with policy limitations?
Claims Resolution Managers often navigate the delicate balance between meeting client expectations and adhering to insurance policy terms. One common challenge is communicating complex policy details to clients who may be experiencing stress or frustration. Additionally, managers must ensure timely and fair claims processing while coordinating with adjusters, legal teams, and external vendors. Success in this role requires strong negotiation skills, empathy, and a thorough understanding of regulatory and company guidelines.
What are the key skills and qualifications needed to thrive as a claims resolution manager, and why are they important?
To thrive as a Claims Resolution Manager, you need a solid background in insurance claims processing, dispute resolution, and regulatory compliance, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, CRM tools, and relevant certifications such as AIC or CPCU is common. Strong analytical thinking, negotiation skills, and effective communication are crucial soft skills for managing complex cases and guiding teams. These abilities ensure efficient claims handling, customer satisfaction, and minimized financial risk for the organization.
What is the difference between Claims Resolution Manager vs Claims Adjuster?
| Aspect | Claims Resolution Manager | Claims Adjuster |
|---|---|---|
| Credentials | Insurance licenses, sometimes management certifications | Insurance licenses, specific to claims handling |
| Work Environment | Supervisory roles, team coordination | Field or office-based, claims investigation |
| Employer & Industry Usage | Insurance companies, claims departments | Insurance companies, third-party administrators |
| Search & Comparison Intent | Understanding managerial roles in claims | Details about claims handling and investigation |
The Claims Resolution Manager oversees claims processes and manages teams, focusing on strategy and resolution. Claims Adjusters handle the investigation and evaluation of individual claims. While both roles require insurance licenses, the manager's role is more supervisory, whereas the adjuster is more hands-on with claims investigation.
What are the most commonly searched types of Claims Resolution jobs in Florida?
The most popular types of Claims Resolution jobs in Florida are:
What cities in Florida are hiring for Claims Resolution Manager jobs?
Cities in Florida with the most Claims Resolution Manager job openings:
Full-time
Retirement, PTO
Posted 11 days ago
Auto-Owners Insurance rating
9.2
Based on 35 frontline employees who took The Breakroom Quiz
23rd of 315 rated insurance
Job description
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Casualty Claims professional to join our team. This job requires mastery of claims-handling skills and requires the person to:
Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.
Analyze and interpret policy coverage and determine liability and damages.
Negotiate claims settlements in accordance with company procedures and within authority limits.
Communicate claim status to all relevant stakeholders, including insureds and agents.
Maintain accurate documentation in company systems and adhere to regulatory and internal standards.
Participate in training and education programs to enhance claim-handling skills.
Travel as needed for onsite investigations or meetings.
Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.
Desired Skills & Experience
Bachelor's degree or equivalent combination of education and related experience.
At least 1 year of related insurance or claims experience.
Basic understanding of casualty policy language
Strong verbal and written communication
Ability to gather and interpret information for effective claims resolution
Demonstrated ability to manage time and tasks efficiently
Interpersonal skills to deal with diverse customers and situations
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
What Auto-Owners Insurance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Auto-Owners Insurance
Sourced by ZipRecruiter
Industry
Insurance services
Company size
5,001 - 10,000 Employees
Headquarters location
Lansing, MI, US