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Claims Rep Jobs in Iowa (NOW HIRING)

FBL Financial

Claims Representative

West Des Moines, IA · On-site

Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go ...

NCMIC

Claims Representative

Clive, IA · On-site

This role manages claims from initial notice of claim through final disposition, ensuring timely, fair, and cost-effective outcomes while complying with applicable laws, regulations, and company ...

NCMIC

Claims Representative

Clive, IA · On-site

This role manages claims from initial notice of claim through final disposition, ensuring timely, fair, and cost-effective outcomes while complying with applicable laws, regulations, and company ...

United Fire Group

Claims Rep-Inside

Cedar Rapids, IA · On-site +1

United Fire Group is seeking an inside claims representative for the central plains region in our Cedar Rapids office. This position will investigate, evaluate, negotiate and settle commercial and ...

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All JobsClaims Rep JobsClaims Rep Jobs in Iowa

Claims Rep information

See Iowa salary details

$10

$22

$39

How much do claims rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claims rep in Iowa is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Claims Rep vs Claims Adjuster?

AspectClaims RepClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; state licensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office-based, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms
Common Search & ComparisonClaims Rep vs Claims Adjuster

Claims Reps primarily handle customer service, processing claims, and administrative duties within insurance companies. Claims Adjusters focus on investigating claims, inspecting damages, and determining claim validity. While both roles require insurance knowledge and sometimes similar certifications, Claims Adjusters typically perform more fieldwork and damage assessments, whereas Claims Reps focus on customer interactions and claim processing.

What cities in Iowa are hiring for Claims Rep jobs?

Cities in Iowa with the most Claims Rep job openings:

Claims Rep jobs near you
Infographic showing various Claims Rep job openings in Iowa as of September 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $47,132 per year, or $22.7 per hour.

Commercial Claims Representative

West Des Moines, IA • On-site

FBL Financial
See more jobs at FBL Financialexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Commercial Claims Representative
Do you have past commercial claims experience and a strong customer service mindset? Are you a go-getter with high initiative and a positive attitude? Do you thrive in a work environment where you must multi-task and have strong organizational skills? If so, this Commercial Claims Representative opportunity could be a great fit for you!
**This position will be hired at the level based on experience**
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Commercial Claims Representative, you will review, investigate, evaluate, determine liability, and adjust commercial claims. In this role, you will be responsible for determining coverage afforded by commercial property and liability policies and advise field claim staff regarding coverage and investigative cases. While handling the claim, you will prepare detailed and organized running notes, written reports and documentation in accordance with established procedures. As a Commercial Claims Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, attorneys and others.
What It Takes to Join Our Team:
  • College degree or equivalent plus 2 years of relevant experience is required. Claims handling experience is preferred. General liability and property experience is preferred.
  • Must exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle more complex claims.
  • Exceptional customer service skills, including strong verbal and written communication skills.
  • Excellent phone skills required as approximately 50% of time will be spent on the phone.
  • High attention to detail and strong organizational skills.
  • Advanced computer skills are required in order to quickly learn our multiple systems.
  • Progress towards and attainment of industry education is expected (AIC and/or CPCU designations preferred).

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener!
If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

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