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Claims Customer Care Associate Jobs (NOW HIRING)

NTT America

Customer Care Associate

Kansas City, KS · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... or claims to support callers with various questions on different life insurance products.

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... or claims to support callers with various questions on different life insurance products.

Budget Blinds

CUSTOMER CARE ASSOCIATE

Meridian, ID · On-site

$19 - $22/hr

Employee discounts CUSTOMER CARE ASSOCIATE - JOB POSTING Be the Person Who Makes Every Customer ... Manage service cases, warranty claims, repairs, and project issues. * Support Sales Consultants ...

NTT America

Customer Care Associate

Chicago, IL · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... or claims to support callers with various questions on different life insurance products.

Etaily

Customer Care Associate

$14.75 - $20.50/hr

Customer Care Associate The Customer Care Associate is responsible for providing product and service information and resolving product and service problems of the clients and brands that etaily ...

Bomnin Automotive Group

Customer Care Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Customer Care Associate Job Status: Full-time, non-exempt Reports To: BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you ...

Bomnin Automotive Group

Customer Care Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Customer Care Associate Job Status: Full-time, non-exempt Reports To: BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you ...

Potbelly Corporate

Customer Care Associate

Chicago, IL · On-site

$55K - $65K/yr

Customer Care Associate (Full Time) Location: Support Center (Full Remote) Reports to: Manager, Customer Care & Reputation Job Level: Job Band: Full Time Travel Requirements: Rarely (Possibly 1-2x a ...

Potbelly Sandwich Works

Customer Care Associate

$55K - $65K/yr

Customer Care Associate (Full Time) Location: Support Center (Full Remote) Reports to: Manager, Customer Care & Reputation Job Level: Job Band: Full Time Travel Requirements: Rarely (Possibly 1-2x a ...

Global Contact Services

Customer Care Associate

$14.75 - $20.50/hr

NOW HIRING: Full-Time Customer Care Associates Multiple Schedules Available 24/7 What You'll Do * Help people with disabilities with their daily transportation needs. * Work from home, except up to 3 ...

Global Contact Services

Customer Care Associate

$14.75 - $20.50/hr

Now Hiring: Full-Time Customer Care Associates Help people with disabilities with their daily transportation needs. Work from home, except up to 3 mandatory training days or required office visits.

Global Contact Services

Customer Care Associate

NC · Remote

$14/hr

NOW HIRING: Full-Time Customer Care Associates Multiple Schedules Available 24/7 What You'll Do * ???? Help people with disabilities with their daily transportation needs. * ???? Work from home ...

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Showing results 21-40

All JobsFinance And Insurance JobsInsurance JobsInsurance Claims Specialist JobsClaims Customer Care Associate Jobs

Claims Customer Care Associate information

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$13

$20

$30

How much do claims customer care associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for claims customer care associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Claims Customer Care Associate vs Claims Adjuster?

AspectClaims Customer Care AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; often requires licensing or certification
Work EnvironmentCustomer service centers, call centers, or remoteField or office-based, investigating claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, auto, property, or health insurers
Primary FocusAssisting customers, answering inquiries, processing claimsEvaluating damages, determining claim validity, settling claims

While both roles are within the insurance industry, Claims Customer Care Associates focus on customer support and claim processing assistance, whereas Claims Adjusters evaluate damages and make settlement decisions. Understanding these differences helps job seekers identify the right career path based on skills and interests.

What cities are hiring for Claims Customer Care Associate jobs?

Cities with the most Claims Customer Care Associate job openings:

What states have the most Claims Customer Care Associate jobs?

States with the most job openings for Claims Customer Care Associate jobs include:

What are popular job titles related to Claims Customer Care Associate jobs?

For Claims Customer Care Associate jobs, the most frequently searched job titles are:

Claims Customer Care Associate jobs near you
Infographic showing various Claims Customer Care Associate job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Customer Care Associate

Las Cruces, NM • On-site

NTT DATA Services
IT Services • 10K+ employees
Learn more about NTT DATA Servicesexternal

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

NTT Data rating

7.5

Company rating: 7.5 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Req ID: 353016
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Customer Care Associate to join our team.
Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers.
**Must Live in Continental United States**
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Pay for this role is $19.00hr
The required schedule availability for this position is Monday-Friday 7:00 am to 7:00 pm (Central Time), Saturday (Central Time) Shift times may be changed as per client requirements. Additionally, Overtime may be required based on business requirements.
Basic Qualifications:
  • 1 year experience (WAH) remote customer service
  • 1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications
  • Minimum High school diploma or GED.

Responsibilities:
  • Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products.
  • Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers.
  • Ensuring customer satisfaction (CSAT) and strive to meet service metrics.
  • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
  • A typical day will likely involve fielding between 75 to 100 calls.
  • Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
  • Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
  • Attention to detail, accuracy, and accountability for your work product.
  • Designated quiet area to complete calls while working from home

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check.
Remote Working and Technology Requirements
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.
Technology
  • NTT DATA will provide a computer and headset for remote work.
  • Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
  • Failure to return equipment may result in collection actions and/or other consequences.
  • Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
  • A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.

Technical Performance and Issue Tracking
  • Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
  • Remote employees must adhere to all technical support procedures and protocols.
  • Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.

Remote Workspace
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.
  • Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
  • The workspace must be a permanent, unencumbered location used daily for work.
  • Employees must work with minimal distractions that do not interfere with business operations or service delivery.
  • Ideally, the workspace is isolated from other household members and used exclusively for job duties.
  • Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
  • Employees must work from the same location consistently unless prior approval is obtained.
  • If a change in work location is necessary:
  • The new location must meet all Remote Workspace and Technology Requirements.
  • Notification to NTT DATA Management is required before relocating

#INDBPO
#LI-MIWS
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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