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As of Sep 13, 2026, the average yearly pay for claim system analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Claim System Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $89,296 per year, or $42.9 per hour.

Discovery Business and System Analyst (Top Secret Clearance Required)

Charlotte, NC

Contact Government Services, LLC
Public Administration • 11 - 50 employees
Learn more about Contact Government Services, LLCexternal

$92K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Document and manage new and existing business processes to facilitate training, analysis, and redesign.

  • Conduct analysis of business processes and operational requirements to identify opportunities for improvement and gaps.

  • Create and maintain a requirements database, validate solutions against requirements, and evaluate industry solutions to support decision-making.

Job description

Discovery Business and System Analyst
Employment Type: Full-Time, Executive-Level
Department: Legal   
 
CGS is seeking a dedicated Discovery Business and System Analyst to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery Business and System Analyst, you will play a key role in supporting various aspects of the company's portfolio. 
 
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: 
-         Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; 
-         Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; 
-         Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; 
-         Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported 
-         Contractor shall validate that any proposed solution to an existing requirement satisfactorily meets the underlying need; 
-         Contractor shall collect marketing materials from industry solution providers that claim to satisfy the identified business requirements; 
-         Contractor shall document and manage new and existing functional capabilities provided by existing and proposed IT solutions; 
-         Contractor shall conduct a thorough analysis of existing capabilities against documented business requirements to determine where gaps in technology are impeding or preventing the efficient execution of business processes; 
-         Contractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects; 
-         Contractor shall validate that any proposed solution successfully delivers a new functional business capability that addresses one or more existing requirements; 
-         Contractor shall build and execute thorough test scripts that allow them to ascertain the breadth and depth of a capability on a consistent basis so that they may fairly evaluate multiple products in order to provide recommendations for purchase; 
-         Contractor shall review all solution configuration changes to insure that the Discovery Program maintains an accurate picture of its business capabilities; 
-         Contractor shall perform other systems analysis research and documentation tasks as assigned.  
 
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
-         Health, Dental, and Vision
-         Life Insurance
-         401k
-         Flexible Spending Account (Health, Dependent Care, and Commuter)
-         Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Phone: +1 (888) 680-5916Email: info@cgsfederal.com
 
 
#CJ
 

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