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Claim Rep Jobs in Calgary, AB (NOW HIRING)

Allstate

Field Claim Specialist Auto

Calgary, AB · On-site

Create a loss damage estimate that accurately represents known damages * Explain the repair ... Make claim decisions that fall within the scope of the Claims Best Practice and within personal ...

People Corporation

Inside Sales Consultant

Calgary, AB · On-site

CA$50K - CA$55K/yr

... claim management and client specific procedures. * Represent People Corporation in the market and be a successful brand ambassador. * Maintain an expert knowledge of the complete line of People ...

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Claim Rep information

What is the difference between Claim Rep vs Claims Adjuster?

AspectClaim RepClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingField work and office work, investigating claims on-site or remotely
Employer & IndustryInsurance companies, customer service centersInsurance companies, adjusting firms, independent agencies
Search & Comparison IntentUnderstanding roles in insurance claims processingInvestigating claims, assessing damages, determining payouts

Claim Reps primarily handle customer interactions and initial claims processing, often working in office settings. Claims Adjusters investigate and evaluate claims, sometimes in the field, to determine damages and appropriate payouts. Both roles require insurance knowledge, but Adjusters typically need more specialized certifications and field experience.

What cities near Calgary, AB are hiring for Claim Rep jobs?

Cities near Calgary, AB with the most Claim Rep job openings:

Claim Rep jobs near you
Infographic showing various Claim Rep job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution.

Field Claim Specialist Auto

Calgary, AB • On-site

Allstate
Insurance Services • 10K+ employees
Learn more about Allstateexternal

Full-time

Re-posted 9 days ago

Allstate Insurance rating

7.4

Company rating: 7.4 out of 10

Based on 571 frontline employees who took The Breakroom Quiz

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Reporting to the Manager Claims Auto Field, the Field Claim Specialist Auto ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner. You will create damage repair estimates virtually through photos and/or video and negotiate supplements with repair facilities.

Accountabilities:

  • Reviewing damage photos & claim file loss details to validate damages are loss related
  • Create a loss damage estimate that accurately represents known damages
  • Explain the repair estimate to the client and negotiate a settlement
  • Explain the rental process
  • Ensure the delivery of individual results within appropriate metrics, including quality, quantity timeliness, productivity and customer satisfaction
  • Provide on the job training and feedback for team members as requested by manager
  • Recommend and implement changes and or enhancements to claim policies, Best Practices, procedures and continuous improvement
  • Support effective partnerships with agents and brokers
  • Ensure compliance with overall ACG, and regulatory, legal and ethical policies and requirements, including but not limited to Sarbanes Oxley, Privacy, Security and governance, to ensure adequate mitigation of risks
  • Attend industry seminars relative to automotive repair
  • Provide ongoing technical advice and guidance to Claim Assistants and Claim Advisors
  • Make claim decisions that fall within the scope of the Claims Best Practice and within personal authority level

Qualifications:

  • Technical Diploma or equivalent training in auto body repair
  • Experience in estimating vehicles using ADP or Mitchell systems
  • Minimum 1-3 years auto damage estimating experience
  • Must hold a valid Driver's License
  • Willing to enroll in CIP designation
  • Strong customer service skills
  • Excellent organizational skills
  • Excellent negotiating skills
  • Excellent written and verbal communication skills
  • Knowledge of Guidewire ClaimCenter, the auto policy and auto repair procedures
  • Proficient keyboard skills and computer literacy

#LI-KT1

Skills

Auto Body Repair, Automotive Body Repair, Automotive Repair, Communication, Customer Experience Management, Negotiation, Reporting, Time Management

Compensation

Expected compensation for this role ranges from $ 67,200.00 - 109,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

What Allstate Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Allstate Insurance logo

About Allstate Insurance

Sourced by ZipRecruiter

We're a purpose-driven company powered by purpose-driven people. We're reinventing protection and transforming the company for our customers, communities and each other. You could play a role in our transformation. Join a 90-year-old, Fortune 100 insurance company as we challenge the status quo, champion inclusion and strengthen our communities. If being a part of that future gives you goosebumps, you've come to the right place. Reinventing the future of protection means rethinking how we work together. From marketing to claims, our employees have flexibility in how, when and where they work — whether at home, the office or both. We're creating an inclusive, diverse and equitable workplace. We encourage collaboration, support taking chances and foster a strong sense of community. Let's build a new kind of Allstate together.

Industry

Insurance services, real estate, finance and insurance and insurance agencies and brokerages

Company size

10,000+ Employees

Headquarters location

Northbrook, IL, US

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