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Claim Adjuster Jobs in Iowa (NOW HIRING)

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Claim Adjuster information

See Iowa salary details

$28.6K

$60.7K

$84.5K

How much do claim adjuster jobs pay per year?

As of Aug 30, 2026, the average yearly pay for claim adjuster in Iowa is $60,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $70,900.00 per year, depending on experience, location, and employer.

What is a claim adjuster?

Claim Adjusters are professionals who investigate insurance claims to determine the extent of the insuring company's liability. They review policy details, interview claimants and witnesses, inspect property damage, and gather evidence to assess the validity and value of a claim. Based on their findings, they negotiate settlements with claimants or recommend claim denial if necessary. Their work helps ensure that claims are handled fairly and in accordance with policy terms.

What are the key skills and qualifications needed to thrive as a claim adjuster, and why are they important?

To thrive as a Claim Adjuster, you need a solid grasp of insurance policies, investigative techniques, and analytical skills, often backed by a bachelor's degree or relevant experience. Familiarity with claims management software, industry regulations, and sometimes an adjuster’s license is typically required. Outstanding negotiation, communication, and customer service skills help set top performers apart in this role. These skills and qualifications are crucial for accurately assessing claims, mitigating risk, and ensuring fair and efficient resolution for all parties involved.

What are some common challenges claim adjusters face when handling multiple claims at once?

Claim Adjusters often manage several cases simultaneously, which requires strong organizational skills and the ability to prioritize tasks effectively. Balancing tight deadlines, communicating with claimants, and coordinating with other professionals such as appraisers or legal teams can be demanding. Adjusters also need to stay current with policy changes and regulatory requirements while maintaining accuracy in their assessments. Developing efficient workflows and clear communication strategies can help manage these challenges successfully.

Is a claim adjuster a stressful job?

A claim adjuster often faces stressful situations due to handling complex claims, meeting deadlines, and managing customer expectations. The job requires strong communication skills, attention to detail, and the ability to work under pressure, which can contribute to stress levels.

Is it worth becoming a claim adjuster?

Claim adjusters evaluate insurance claims, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers steady employment, opportunities for advancement, and typically requires licensing or certification, making it a viable career choice for those interested in insurance and problem-solving.

Which claim adjusters make the most money?

Senior and specialized claim adjusters, such as catastrophe or complex claims adjusters, tend to earn the highest salaries in the field. Those with advanced certifications, extensive experience, or working for large insurance companies also typically earn more. Geographic location and the size of the employer can influence compensation levels.
More about Claim Adjuster jobs
Claim Adjuster jobs near you
Infographic showing various Claim Adjuster job openings in Iowa as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $60,685 per year, or $29.2 per hour.

Property & Casualty Insurance - Casualty Claims Adjuster

Urbandale, IA • On-site, Remote

Midwest Family Mutual Insurance Company
Insurance Services • 51 - 200 employees
Learn more about Midwest Family Mutual Insurance Companyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Job Type
Full-time
Description
Midwest Family Mutual Insurance Company (MFM), headquartered in Urbandale, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment.
We're looking for an experienced Property & Casualty General Liability Claims Adjuster to join our remote-first team. If you have a strong background investigating and resolving complex liability claims-and experience with construction liability claims-we'd love to hear from you.
This is a full-time, work-from-home position, providing employees with the flexibility and support to thrive remotely.
Our Core Values
At MFM, our company culture is built on these guiding principles:
  • Focus on Agents & Customers - We are committed to Independent Agents as our exclusive distribution channel. Our mission is to serve our Agents first so they can best serve our policyholders, ensuring competitive pricing, proper coverage, and fair claims service.
  • Innovate - We embrace change and encourage employees to share innovative ideas that enhance productivity, product offerings, cost containment, and customer experience.
  • Think Like an Owner - Every employee should bring an "owner mindset" to their work, making decisions that support company growth, sound underwriting, and responsible claims service.
  • Treat Each Other Like Family - We value a close-knit company culture, where employees are known by name, not by number. Even in a remote setting, we strive to build meaningful connections across teams.
  • Enjoy What You Do - With over 2,000 hours dedicated to work each year, we foster an environment where employees find purpose and satisfaction in their roles, whether through assisting policyholders or contributing to strategic growth.
  • Do Things the Right Way - Ethical integrity is paramount. We emphasize best practices, responsible decision-making, and doing what is right, even when no one is watching.

Position Overview
Join our team as a General Liability Claims Adjuster, where your expertise, problem-solving skills, and dedication to fair claim resolution will make a real impact. This role demands strong analytical abilities, sound judgment, and top-tier customer service to support agents and policyholders.
Key Responsibilities
  • Investigate & Evaluate - Conduct in-depth claim investigations, gather recorded statements, and determine coverage
  • Reserve Management - Timely & Adequate reserving.
  • Document Management - Maintain organized, professional claim files, reports, and communications
  • Negotiate & Resolve - Strategically negotiate settlements to achieve fair, timely resolutions.
  • Stay Current - Keep up with evolving legal statutes, policy conditions, and industry trends.
  • Navigate Technology - Operate seamlessly within a paperless Claims Management System.
  • Engage in Legal Proceedings - Travel as needed for depositions, mediations, and trials.

Work Conditions
  • Remote Work Environment - This position is primarily remote and requires a dedicated, professional home office workspace that provides a safe, secure, and distraction-limited work environment.
  • Work Schedule - Standard 40-hour workweek with flexibility within established business hours. Core business hours are 8:00 a.m. - 5:00 p.m. CST. Due to the nature of claims operations, occasional early morning, evening, or extended hours may be necessary during periods of high claim volume, catastrophic events, or other business demands.
  • High-Speed Internet - Reliable, high-speed internet service is required to support video conferencing, cloud-based applications, and efficient communication throughout the workday.
  • Technology-Driven Environment - Frequent use of a computer, multiple monitors, keyboard, mouse, telephone, and virtual meeting platforms. Ability to accurately and efficiently use technology for extended periods is essential.
  • Manual Dexterity - Requires fine motor skills and manual dexterity sufficient to operate a computer keyboard, mouse, telephone, and other standard office equipment with precision and accuracy.
  • Visual Requirements - Frequent viewing of computer monitors, electronic documents, and claim files requiring close visual attention and the ability to distinguish details.
  • Communication - Frequent verbal and written communication with policyholders, agents, attorneys, contractors, vendors, and internal business partners via phone, email, and virtual meetings.
  • Work Schedule - Primarily sedentary work requiring prolonged periods of sitting while maintaining the ability to occasionally stand, walk, stretch, or move throughout the workday.
  • Travel - Occasional travel may be required for claim investigations, training, meetings, or company events..

Requirements
Qualifications & Experience
  • 2+ years handling Commercial Liability claims, inclusive of litigation experience.
  • Experience with construction liability claims a plus.
  • Strong negotiation, analytical, and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Proficiency in Microsoft Word and Excel.
  • Highly organized with keen attention to detail.
  • Ability to work independently in a fully remote setting.
  • Experience with mediations, arbitrations, and settlement negotiations.
  • Strong collaboration with legal counsel and claims teams.

Why Join MFM?
  • Comprehensive Benefits Package - Enjoy competitive health, dental, and vision insurance.
  • Retirement Planning - 401(k) with company match and a Defined Benefit Pension Plan to help secure your financial future.
  • Work-Life Balance - Work from home with generous paid time off and company holidays.
  • Professional Development - Opportunities for ongoing training and career growth, including education reimbursement.
  • Wellness Support - Employee assistance programs and wellness initiatives.
  • Technology Stipends - Support for home office setup and remote work tools.
  • Autonomy & Flexibility - Thrive in a fully remote, supportive work culture.
  • Growth & Development - Expand your skills in a dynamic claims environment.
  • Impactful Work - Make a real difference by ensuring fair and timely claim resolutions.
  • Innovative Culture - Be part of a company that values forward-thinking and continuous improvement.

Ready to take your career to the next level? Apply today and become part of a team that values expertise, collaboration, and innovation!

Apply