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Cl Account Manager Jobs (NOW HIRING)

Crossagency

Commercial Lines Account Manager

Braintree, MA · On-site

$75K - $95K/yr

Commercial Lines Account Manager From starting at the kitchen table of Woodrow Cross, to becoming ... Meet with CL team monthly to review marketing instructions. * Prepare renewal summaries and ...

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How much do cl account manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for cl account manager in the United States is $69,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $80,500.00 per year, depending on experience, location, and employer.

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Cl Account Manager jobs near you
Infographic showing various Cl Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $69,177 per year, or $33.3 per hour.

Commercial Lines Account Manager

Pittsfield, MA

MOUNTAINONE BANK
Finance and Insurance • 51 - 200 employees
Learn more about MOUNTAINONE BANKexternal

$60K - $80K/yr

Full-time

Re-posted 14 days ago

Key responsibilities

  • Perform exposure analysis, account reviews, and discuss insurance needs with clients via phone, email, written communication, and in person.

  • Manage, underwrite, market client accounts, and participate in renewal processes including marketing, quoting, rating, and placement.

  • Document all client, carrier, and interaction communications in the computer system and update client data as needed.

Job description

Position: Commercial Lines Account Manager 

Reports to: SVP, Commercial Insurance Operations Manager

Grade: 106

Supervises: None

Location: Pittsfield Office or North Adams Office, hybrid work arrangements available 

Salary Range: $60,000 - $80,000

The Commercial Lines Account Manager will play a key role in the daily operations of MountainOne Insurance Agency. In this important role, the CL Account Manager will provide friendly and helpful support and assistance to commercial lines insurance clients. It is the responsibility of the CL Account Manager to serve clients efficiently and professionally and to maintain a high level of industry knowledge and to know their customers and fully understand their needs.

Primary Responsibilities:

  • Actively perform exposure analysis/account reviews and discuss insurance needs with clients by phone, e-mail, written communication and in person;
  • Work with agency Producers and Marketing Coordinator to coordinate client service needs.
  • Manage, underwrite and market client accounts as needed;
  • Participate in renewal meetings and actively manage the insurance renewal process for clients, including marketing, quoting, rating and placement;
  • Document all communications and interactions with clients, carriers and others in the computer system;
  • Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e-mail, written communication, and in person;
  • Update and maintain accurate client data such as address, phone numbers, email addresses and other contact information;
  • Actively conduct account reviews;
  • Round and upsell client account coverage.
  • Communicate with company personnel regarding coverage availability via phone, e-mail, and written communication;
  • Initiate appropriate policy and endorsement issuance via in-house computer and internet, as well as any other supplemental forms, reports, etc.;
  • Work with staff, supervisors, and management to institute and implement departmental policies and procedures;
  • Maintain compliance with all related company policies, standardized procedures and regulations;
  • Continuing education to keep abreast of company, agency, and computer updates.
  • Visit clients as needed to review insurance portfolio;
  • Issue certificates, binders, etc. according to client’s needs and complying with all laws and regulations.
  • Handle insured’s premium payments, via in-house or internet payment methods;
  • Perform same work-related responsibilities to other company locations, as required.
  • Any other duties as assigned.

Qualifications:

  • High school diploma;
  • 3 years of CL Insurance experience required; 
  • Obtain and maintain MA Property & Causality Insurance Broker’s License and any other license as required by residence state;
  • Understanding of insurance work methods and procedures;
  • Ability to verbally effectively present information to clients, company and agency staff;
  • Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks;
  • Commitment to the company’s culture and established service standards;
  • Ability to deal with and show discretion in confidential matters;
  • 25% availability to travel outside of 25-mile radius and report to any office;
  • Ability to sit, drive, bend, answer the phone, and perform computer input.