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Citrix Vdi Jobs in Springfield, PA (NOW HIRING)

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Citrix Vdi information

See Springfield, PA salary details

$29

$48

$99

How much do citrix vdi jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for citrix vdi in Springfield, PA is $48.92, according to ZipRecruiter salary data. Most workers in this role earn between $37.40 and $54.66 per hour, depending on experience, location, and employer.

What is a Citrix VDI specialist?

A Citrix VDI (Virtual Desktop Infrastructure) specialist is an IT professional responsible for designing, deploying, managing, and supporting Citrix-based virtual desktop environments. They ensure that users can securely access virtual desktops and applications from various devices and locations. Their job involves configuring Citrix technologies like XenDesktop and Citrix Virtual Apps and Desktops, troubleshooting connectivity or performance issues, and maintaining security and compliance standards. Citrix VDI specialists often collaborate with other IT teams to optimize infrastructure and support end users.

What are the key skills and qualifications needed to thrive as a Citrix VDI engineer, and why are they important?

To thrive as a Citrix VDI Engineer, you need a solid understanding of virtualization concepts, networking, Windows Server administration, and experience with Citrix Virtual Apps and Desktops, often supported by certifications like Citrix Certified Associate – Virtualization (CCA-V). Familiarity with tools such as Citrix Studio, Director, StoreFront, and Citrix Hypervisor, as well as scripting with PowerShell, is typically required. Strong problem-solving abilities, effective communication, and a proactive approach to troubleshooting make someone stand out in this position. These skills are critical for ensuring seamless virtual desktop delivery, maintaining system reliability, and supporting end-user productivity in enterprise environments.

What are some common challenges faced by Citrix VDI administrators, and how can they be addressed?

Citrix VDI administrators often encounter challenges such as ensuring consistent user experience, managing resource allocation, and troubleshooting connectivity issues. Performance tuning is key, as multiple users share virtual resources and may experience slowdowns during peak hours. Staying updated with Citrix patches and proactively monitoring system health helps minimize downtime and security risks. Collaborating closely with network, storage, and helpdesk teams is essential for swift issue resolution and maintaining a reliable virtual desktop environment.

What is the difference between Citrix Vdi vs Virtual Desktop Support Specialist?

AspectCitrix VdiVirtual Desktop Support Specialist
Primary RoleDesigning, deploying, and managing virtual desktop environments using Citrix VDI solutionsProviding technical support and troubleshooting for virtual desktop environments
Required SkillsCitrix VDI platform knowledge, virtualization, networking, and system administrationDesktop support, troubleshooting, user assistance, and basic virtualization skills
Work EnvironmentIT departments, data centers, enterprise environmentsHelp desks, IT support teams, enterprise or remote user environments
CertificationsCitrix Certified Associate (CCA), Citrix Certified Professional (CCP)CompTIA A+, HDI Support Center Analyst, Microsoft certifications

Citrix VDI specialists focus on deploying and managing virtual desktop infrastructure using Citrix technology, while Virtual Desktop Support Specialists provide end-user support and troubleshooting for virtual desktops. Both roles require technical knowledge but differ in scope and responsibilities.

What cities near Springfield, PA are hiring for Citrix Vdi jobs?

Cities near Springfield, PA with the most Citrix Vdi job openings:

Citrix Vdi jobs near you
Infographic showing various Citrix Vdi job openings in Springfield, PA as of August 2026, with employment types broken down into 85% Full Time, 4% Part Time, and 11% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $101,751 per year, or $48.9 per hour.

L2 Deskside Support Engineer

Wilmington, DE • On-site

Pyramid Consulting, Inc.
See more jobs at Pyramid Consulting, Inc.external

$20 - $21/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Immediate need for a talented L2 Deskside Support Engineer. This is a 06+ Months Contract opportunity with long-term potential and is located in Wilmington, DE (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-18550
Pay Range: $20 - $21/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

  • Service Delivery & Field Service Operations
  • Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
  • Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
  • Support time-critical incidents aligned to market cycles.
  • Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
  • Coordinate with cross functional IT teams for priority issue resolution.
  • Support for back-office users and new joiner onboarding process.
  • Front Office & VIP Support
  • Provide VIP/white-glove support to senior stakeholders such as portfolio managers and fund managers.
  • Prioritise issues impacting market data feeds, order execution, and pricing systems.
  • ITSM Process Excellence
  • Manage incidents and service requests via tools such as Client or Jira with strict SLA adherence.
  • Ensure accurate ticket logging, categorisation (e.g., market data, trading, access), and resolution tracking.
  • Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact.
  • End-User Technology & Trading Floor Support
  • Install, configure, and troubleshoot Windows-based laptops used in trading and portfolio management environments.
  • Support multi-monitor configurations.
  • Support trading turrets/dealer boards, voice systems, and collaboration tools used for communication.
  • Manage mobile devices and secure endpoints used for remote portfolio access.
  • Provide support for VDI/Citrix or terminal environments used for secure access to investment platforms.
  • Investment Applications & Market Data Support
  • Provide basic L1 support for investment management applications like:
  • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms)
  • Order Management Systems (OMS) / Execution Management Systems (EMS)
  • Support Microsoft 365 and collaboration tools used for investment research and reporting.
  • Stakeholder & Relationship Management
  • Communicate clearly and effectively with front-office and other end users, maintaining composure in high-pressure scenarios.
  • Provide real-time updates during critical incidents impacting portfolio or trading activities.
  • Build strong relationships with investment teams and operations stakeholders.
  • Ensure high user satisfaction through responsive and proactive support.
  • Continuous Improvement & Operational Efficiency
  • Identify opportunities to reduce repeat incidents impacting market data, trading, or reporting systems.
  • Improve first-time fix rates for front-office issues.
  • Maintain and contribute to existing knowledge bases.
  • Support process optimisation aligned to asset management workflows.
  • GenAI Implementation
  • Leverage AI-driven tools for ticket triage, knowledge suggestions, and guided resolutions.
  • Use AI-powered dispatch tools for optimized technician allocation.
  • Support automation in asset tracking and service reporting.
  • Drive adoption of AI-enabled deskside support tools to improve user experience.

Key Requirements and Technology Experience:

  • Must have skills: - END-USER SUPPORT, IT SUPPORT, TECHNICAL SUPPORT, IT TECHNICIAN, WORKSTATION SUPPORT
  • 4–8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services
  • Experience supporting portfolio managers, traders, and research teams
  • Exposure to market-sensitive, time-critical environments
  • Technical Skills
  • Strong Windows desktop and endpoint support expertise
  • Multi-monitor and high-performance workstation setup
  • Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
  • Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
  • Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
  • Process & Tools
  • ITSM tools such as Client, Jira or equivalent
  • Incident prioritization based on investment business impact
  • Knowledge of SLA-driven support in financial environments
  • Soft Skills
  • Strong stakeholder engagement
  • Ability to operate in high-pressure, market-driven environments
  • Excellent problem-solving and decision-making skills
  • Clear and confident communication under pressure
  • High level of ownership, attention to detail, and accountability

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

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