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How much do citizens bank remote jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for citizens bank remote in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What is the best bank to work for remotely?

Citizens Bank offers remote banking positions that typically require strong communication skills and familiarity with banking software. The best remote bank to work for depends on factors like company culture, benefits, and job roles, which vary across institutions.

Can I work remotely for a bank?

Citizens Bank offers remote job opportunities in various roles, allowing employees to work from home depending on the position and department. Remote banking jobs typically require strong communication skills, familiarity with digital tools, and adherence to security protocols. Availability of remote work varies by role and business needs.

What is the difference between Citizens Bank Remote vs Citizens Bank Customer Service Representative?

AspectCitizens Bank RemoteCitizens Bank Customer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on role
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Industry UsageCommon for remote banking rolesCommon for in-branch and call center roles
Search & Comparison IntentUnderstanding remote banking jobsUnderstanding customer service roles at Citizens Bank

Citizens Bank Remote positions typically involve working from home in customer service or banking support roles, requiring similar credentials as on-site roles. Customer Service Representatives at Citizens Bank may work remotely or in branches, but the remote roles focus on providing support from home. Both roles share industry standards, but the remote positions emphasize flexibility and home-based work, making them ideal for those seeking remote banking careers.

How can I make 2000 a week working from home?

Citizens Bank remote customer service or banking roles can offer opportunities to earn a substantial income, but making $2000 weekly typically requires multiple positions, overtime, or advanced roles with higher pay. Developing strong communication skills, obtaining relevant certifications, and gaining experience can increase earning potential in remote banking jobs.

What job makes 10000 a month without a degree?

High-paying remote sales roles, such as software or SaaS sales, can earn $10,000 or more per month without a degree, especially with strong communication skills and sales experience. Other options include freelance consulting, digital marketing, or specialized trades, but these often require skills, certifications, or building a client base to reach that income level.
Infographic showing various Citizens Bank Remote job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.
Customer Service Representative I (Remote Phoenix, AZ)

Customer Service Representative I (Remote Phoenix, AZ)

First Citizens Bank

Phoenix, AZ • On-site, Remote

$15.25 - $20.75/hr

Full-time

Posted 28 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location:  AZ

We are looking for candidates who are within 50 miles of our location: 4950 S. 48th Street, Phoenix, AZ 85040

First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions.  Associates have the opportunity to work remotely but that may be adjusted at any time based on business-related or performance-based reasons.

Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?

Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Mon-Fri 6am-6pm PST, Sat 7am-3pm PST, various full-time schedules available


Responsibilities

• Serves as an initial point of contact on banking inquiries and concerns.
• Provides support for existing and prospective clients via inbound telephone calls and live chat.
• Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions.
• Identifies cross-sell opportunities and makes referrals as appropriate.
• Provides accurate, confidential client service through bankcard, business online banking, or general servicing knowledge.


Qualifications

Basic Qualifications:  High school diploma or GED with 1 year call center or customer service experience.

Additional Requirements:
* Strong verbal and written communication skills.
* Working knowledge of PC-based software.
* Ability to work in multiple software applications at one time.
* Strong keyboard skills.
* Ability to multi-task in a fast-paced environment.
* Ability to display professionalism while interacting with others.

Other Preferred Qualifications:
* Call center experience.
* Bachelor’s degree.
* Financial Services experience.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Basic Qualifications:  High school diploma or GED with 1 year call center or customer service experience.

Additional Requirements:
* Strong verbal and written communication skills.
* Working knowledge of PC-based software.
* Ability to work in multiple software applications at one time.
* Strong keyboard skills.
* Ability to multi-task in a fast-paced environment.
* Ability to display professionalism while interacting with others.

Other Preferred Qualifications:
* Call center experience.
* Bachelor’s degree.
* Financial Services experience.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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