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Choice Logistics Jobs in Springfield, MO (NOW HIRING)

Smurfit Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to ... logistics, production planning, and inventory management. How you will impact Smurfit Westrock

Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to ... logistics, production planning, and inventory management. How you will impact Smurfit Westrock

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Choice Logistics information

See Springfield, MO salary details

$10

$18

$26

How much do choice logistics jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for choice logistics in Springfield, MO is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.34 per hour, depending on experience, location, and employer.

What does a professional at Choice Logistics do?

A professional at Choice Logistics typically manages and coordinates complex logistics operations, especially for time-critical and high-value deliveries. They ensure that products are delivered efficiently and securely to meet clients’ needs worldwide. This often involves route planning, inventory management, and working with a global network of partners. Their roles can range from supply chain management to customer support, focusing on optimizing delivery performance and minimizing risks.

What is the difference between Choice Logistics vs Freight Coordinator?

AspectChoice LogisticsFreight Coordinator
Required CredentialsHigh school diploma or equivalent; logistics or supply chain certificationsHigh school diploma; certifications like Freight Broker or Logistics certifications
Work EnvironmentWarehouses, transportation hubs, office settingsOffice-based, transportation companies, shipping departments
Industry UsageLogistics, supply chain management, transportation servicesFreight shipping, transportation, logistics companies

Choice Logistics and Freight Coordinator roles share similar credentials and work environments, often overlapping in logistics and transportation industries. While Choice Logistics may involve broader supply chain management, Freight Coordinators focus specifically on coordinating freight shipments. Both roles are essential in ensuring efficient transportation operations and are frequently searched together by job seekers in the logistics sector.

What is the easiest job in logistics?

In logistics, entry-level roles such as warehouse associate or package handler are often considered the easiest due to minimal experience requirements and straightforward tasks like sorting, packing, and shipping. These positions typically involve physical work and may require basic training on equipment like forklifts or inventory systems.

What are some common challenges faced by professionals working in Choice Logistics, and how can they be effectively managed?

Professionals in Choice Logistics often encounter challenges such as coordinating time-sensitive shipments, managing global supply chain disruptions, and ensuring compliance with various international regulations. Effective management of these challenges involves strong organization skills, proactive communication with clients and partners, and a keen ability to adapt to changing circumstances. Working closely with a cross-functional team and leveraging advanced logistics technology can also help streamline operations and mitigate potential issues.

What are the key skills and qualifications needed to thrive as a logistics coordinator at Choice Logistics, and why are they important?

To thrive as a Logistics Coordinator at Choice Logistics, you need strong organizational skills, attention to detail, and a background in supply chain management, often supported by a relevant degree or experience. Familiarity with logistics software, transportation management systems (TMS), and Microsoft Excel is typically required. Exceptional problem-solving, communication, and multitasking abilities set candidates apart in this fast-paced environment. These skills ensure efficient and accurate delivery operations, strengthen client relationships, and maintain the smooth flow of goods and information.
What are popular job titles related to Choice Logistics jobs in Springfield, MO? For Choice Logistics jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Choice Logistics jobs in Springfield, MO look for? The top searched job categories for Choice Logistics jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Choice Logistics jobs? Cities near Springfield, MO with the most Choice Logistics job openings:
Choice Logistics jobs near you

Sr. Asst, Customer Service

Smurfit Westrock

Springfield, MO • On-site

$17.50 - $24/hr

Full-time

Posted 23 days ago

Smurfit Westrock rating

7.2

Company rating: 7.2 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

61st of 119 rated packaging manufacturers

Job description

General Information
Job ID
ATR64677
Posting Job Title
Senior Customer Service Specialist
Locations
MO Springfield MO Corrugated
Employment Type
Full Time
Date Posted
16-Jul-2026
Relocation Support
No
Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
Opportunity summary: As a Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. As CSR you will receive and process routine customer orders, inquiries, and/or customer issues related to orders. You will also be responsible for maintaining the ongoing relationship with multiple customers and sales staff utilizing knowledge of products, logistics, production planning, and inventory management.
How you will impact Smurfit Westrock
  • Represent values and deliver excellent service through each interaction
  • Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact
  • Run customized reports and share data with customers
  • Provide pricing, inventory availability and production schedule information to customers
  • Track order activity and alert appropriate staff of any potential delivery problems
  • Partner with Quality Manager to resolve routine customer issues
  • Suggest alternative products or services to meet customer needs when appropriate
  • Serve as a connection between customers and sales staff to ensure responsiveness and customer satisfaction
  • Track warehouse inventories and update customers on order status
  • Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution

What you need to succeed:
  • High School diploma or G.E.D.

  • Must have 3+ years of customer service-related work experience
  • Previous experience in manufacturing industry is preferred
  • Demonstrate a customer-oriented mindset and ability to operate with customers' best interests in mind
  • Strong written and verbal communication skills to understand requests and problems, inform on status, and negotiate solutions
  • Ability to simplify and solve simple to complex issues with focus on root cause and quick solution development
  • Demonstrate collaboration and teaming skills across functions to resolve issues and achieve organizational goals

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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