Chocolate Advisor
Clinton, CT · On-site
$16.94 - $18.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Clinton, CT · On-site
$16.94 - $18.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Carlisle, PA · On-site
$13.50 - $14.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Carlisle, PA · On-site
$13.50 - $14.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Nashua, NH · On-site
$14 - $15/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Nashua, NH · On-site
$14 - $15/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Orlando, FL · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Orlando, FL · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Orlando, FL · On-site
$15.50 - $16.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Orlando, FL · On-site
$15.50 - $16.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Asheville, NC · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Asheville, NC · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Merrimack, NH · On-site
$16 - $17/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Merrimack, NH · On-site
$16 - $17/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Elizabeth, NJ · On-site
$15.92 - $18.11/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Elizabeth, NJ · On-site
$15.92 - $18.11/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Elizabeth, NJ · On-site
$15 - $16.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Elizabeth, NJ · On-site
$15 - $16.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Orlando, FL · On-site
$15.50 - $16.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Orlando, FL · On-site
$15.50 - $16.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
$15.92 - $17.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
$15.92 - $17.50/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Nashua, NH · On-site
$14 - $15/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Nashua, NH · On-site
$14 - $15/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Leesburg, VA · On-site
$12.77 - $14.72/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Leesburg, VA · On-site
$12.77 - $14.72/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Asheville, NC · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Chocolate Advisor
Asheville, NC · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Seasonal Chocolate Advisor
Wrentham, MA · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Seasonal Chocolate Advisor
Wrentham, MA · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Retail Chocolate Advisor
Deer Park, NY · On-site
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Retail Chocolate Advisor
Deer Park, NY · On-site
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Be Seen First
Customer Service & Fulfillment Coordinator
Miami, FL · On-site
$20 - $24/hr
... artisan chocolate studio in South Miami. For over 12 years we have handcrafted Venezuelan ... About the Role We are looking for a Customer Service and Fulfillment Coordinator to become the ...
New
Quick apply
Be Seen First
Customer Service & Fulfillment Coordinator
Miami, FL · On-site
$20 - $24/hr
... artisan chocolate studio in South Miami. For over 12 years we have handcrafted Venezuelan ... About the Role We are looking for a Customer Service and Fulfillment Coordinator to become the ...
New
Retail Chocolate Advisor
Deer Park, NY · On-site
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Retail Chocolate Advisor
Deer Park, NY · On-site
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Seasonal Chocolate Advisor
Wrentham, MA · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Seasonal Chocolate Advisor
Wrentham, MA · On-site
$15 - $16/hr
As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your ... of customer service, demonstrated product knowledge and Lindt specific selling skills.
Be Seen First
Customer Service & Fulfillment Coordinator
Miami, FL · On-site
$20 - $24/hr
... artisan chocolate studio in South Miami. For over 12 years we have handcrafted Venezuelan ... About the Role We are looking for a Customer Service and Fulfillment Coordinator to become the ...
New
Quick apply
Be Seen First
Customer Service & Fulfillment Coordinator
Miami, FL · On-site
$20 - $24/hr
... artisan chocolate studio in South Miami. For over 12 years we have handcrafted Venezuelan ... About the Role We are looking for a Customer Service and Fulfillment Coordinator to become the ...
New
Chocolate Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do chocolate customer service jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for chocolate customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a chocolate customer service representative?
Chocolate customer service representatives are professionals who assist customers with inquiries, orders, complaints, and information related to chocolate products. They may work for chocolate manufacturers, retailers, or specialty shops, and typically handle phone, email, or in-person communications. Their main goal is to ensure customer satisfaction by resolving issues, providing product recommendations, and facilitating smooth transactions. They may also process returns, track shipments, and offer information about new or seasonal chocolate offerings.
What are the key skills and qualifications needed to thrive as a chocolate customer service representative?
To thrive as a Chocolate Customer Service Representative, you need strong communication skills, product knowledge about chocolate varieties, and experience in retail or customer-facing roles. Familiarity with point-of-sale systems, order tracking software, and inventory management tools is often required. Excellent interpersonal skills, patience, and a friendly attitude help create positive customer experiences and resolve issues effectively. These skills are crucial for maintaining customer satisfaction, driving repeat business, and representing the brand professionally.
What are some common challenges faced in a chocolate customer service role, and how can I prepare for them?
In a Chocolate Customer Service position, you may frequently handle customer inquiries about product ingredients, allergies, and shipping concerns, especially during peak seasons like holidays. Managing high volumes of orders and resolving issues such as delayed deliveries or damaged products can be challenging. To excel, it helps to develop strong communication and problem-solving skills, as well as a thorough understanding of the company's product range and policies. Being patient and empathetic will also help you provide an outstanding experience for customers who may be passionate or emotional about their chocolate purchases.
What are popular job titles related to Chocolate Customer Service jobs?
For Chocolate Customer Service jobs, the most frequently searched job titles are:
Chocolate Advisor
Clinton, CT • On-site
Lindt and Sprungli
$16.94 - $18.50/hr
Part-time
Medical
Re-posted 24 days ago
Job description
Who We Are
At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.
Position Purpose
Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With Lindt Chocolate Shops across the U.S., our retail teams play an integral part in delivering a premium experience to our customers. It takes a positive, highly engaged, self-starter to satisfy our customers with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back time and again.
Essential Job Functions & Responsibilities:
Sales
Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.
Operational Controls
As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
Qualifications & Requirements:
Skills & Knowledge:
Experience:
Education:
Other Requirements:
Total Rewards:
Compensation: $16.94 - $18.50
Lindt USA's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening. All Lindt & Sprüngli (USA) Inc. properties are smoke and tobacco free.
If you are looking to join a winning team and fast-track your career, contact us!
Join us in our journey of excellence, impact, and growth #LifeAtLindt
At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.
Position Purpose
Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With Lindt Chocolate Shops across the U.S., our retail teams play an integral part in delivering a premium experience to our customers. It takes a positive, highly engaged, self-starter to satisfy our customers with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back time and again.
Essential Job Functions & Responsibilities:
Sales
Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.
- Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis.
- Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.
- Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus.
- Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity.
- Monitor and escalate customer or product issues to management in a timely and professional manner.
Operational Controls
As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
- Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures)
- Take initiative to re-stock shelves as needed, monitoring date codes and pricing
- Perform store maintenance & cleaning as directed. Maintain store cleanliness
- Comply with all Quality Assurance policies & procedures
Qualifications & Requirements:
Skills & Knowledge:
- Ability to interact positively with customers
- Basic math and/or accounting skills
- Ability to take direction and execute work effectively
Experience:
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Education:
- High School Graduate or equivalent
Other Requirements:
- Must be available to work nights, weekends (Saturday and Sundays) and Holidays
Total Rewards:
Compensation: $16.94 - $18.50
Lindt USA's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening. All Lindt & Sprüngli (USA) Inc. properties are smoke and tobacco free.
If you are looking to join a winning team and fast-track your career, contact us!
Join us in our journey of excellence, impact, and growth #LifeAtLindt