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Chief Operation Manager Jobs in Indiana (NOW HIRING)

Uniglo Financial Limited

COO

Angola, IN · On-site

Manage budgets, resources and operational planning. * Build and strengthen relationships with ... Experience reporting directly to a CEO or Board is highly desirable. What We're Looking For

True Rx

Chief Operating Officer

Washington, IN · On-site

Provide executive oversight of operational and clinical functions. * Champion quality, innovation ... benefit management (PBM), or a related industry. * 10+ years of executive or senior leadership ...

Australia-Employment

CFO

Indianapolis, IN · On-site

CFO $250000 - $300000 per hour | Indianapolis, IN | On-site | Permanent CFO/$$$/Competitive ... operations. * Manage and track the performance of invested assets in keeping with policies and ...

Turnstone Center

Chief Engagement Officer

Fort Wayne, IN · On-site

As our Chief Engagement Officer, your duties would include but are not limited to: Work for a ... Establish department priorities, allocate resources, and manage workflows to support organizational ...

New

Indiana Legal Services, Inc.

CEO

Indianapolis, IN

$150K - $190K/yr

Management experience involving staff supervision, financial oversight and reporting, budget ... ILS is assisted in its search for a CEO by Patricia Pap, Consultant, Management Information ...

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Chief Operation Manager information

What does a chief operation manager do?

A Chief Operation Manager (COM), often known as a Chief Operating Officer (COO), oversees the day-to-day administrative and operational functions of a company. They work closely with the CEO and other executives to develop strategies, manage operations, and ensure the organization runs smoothly and efficiently. Their responsibilities typically include streamlining processes, managing budgets, leading teams, and implementing company policies. The COM plays a critical role in achieving business goals and driving company growth.

What are the key skills and qualifications needed to thrive as a chief operation manager, and why are they important?

To thrive as a Chief Operation Manager, you need strong leadership abilities, operational expertise, and a background in business management—often supported by a bachelor's or master's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications such as PMP or Six Sigma is highly beneficial. Exceptional communication, problem-solving, and decision-making skills set outstanding candidates apart in this role. These competencies are crucial for optimizing operations, driving organizational efficiency, and ensuring strategic objectives are achieved.

How does a chief operation manager typically collaborate with other executive leaders within an organization?

A Chief Operation Manager (COM) regularly works closely with other executive leaders, such as the CEO, CFO, and CTO, to align operational strategies with overall business objectives. This collaboration often involves participating in strategic planning sessions, providing operational insights, and ensuring that cross-departmental initiatives are executed smoothly. Effective communication and teamwork are crucial, as the COM must coordinate resources, set priorities, and resolve interdepartmental challenges to drive organizational success.

What is the difference between Chief Operation Manager vs Operations Director?

AspectChief Operation ManagerOperations Director
CredentialsTypically requires a bachelor's degree in business, management, or related field; often advanced degrees or certifications like PMP are preferredSimilar educational background; certifications like PMP can be advantageous
Work EnvironmentWorks across multiple departments, overseeing overall operational strategy at executive levelFocuses on managing daily operations within specific departments or units
Employer & Industry UsageCommonly used in large corporations, manufacturing, and logistics industriesUsed in various industries, including corporate, manufacturing, and service sectors

The Chief Operation Manager and Operations Director roles often overlap but differ mainly in scope. The Chief Operation Manager typically oversees the entire operational strategy at an executive level, while the Operations Director manages daily operations within specific departments. Both roles require similar qualifications, but the Chief Operation Manager holds a broader strategic responsibility.

Chief Operation Manager jobs near you

Chief Operating Officer (COO)

Indianapolis, IN • On-site

LEL Home Services
51 - 200 employees
Learn more about LEL Home Servicesexternal

Full-time

Re-posted 2 days ago

Job description

Chief Operating Officer (COO)
The Chief Operating Officer (COO) serves as a key member of the executive leadership team and is responsible for overseeing the organization's day-to-day operations. The COO translates the organization's strategic vision into operational success by leading service delivery, compliance initiatives, quality improvement efforts, and operational growth. The COO works closely with department leaders to ensure exceptional outcomes for individuals served, employees, and stakeholders.
Reports to: Chief Executive Officer
Key Responsibilities:
  • Provide leadership and oversight for all operational functions, including Home Health, Medicaid Waiver Services, Clinical Operations, Compliance, Human Resources, Quality Assurance, and Administrative Services.
  • Ensure high-quality, person-centered services are delivered in compliance with agency policies, regulatory requirements, and best practices.
  • Monitor operational performance, staffing, productivity, service outcomes, and key performance indicators (KPIs).
  • Develop and implement operational processes that improve efficiency, effectiveness, and customer satisfaction.
  • Lead continuous quality improvement initiatives and operational excellence efforts across all service lines.
  • Ensure compliance with all federal, state, Medicare, Medicaid, Medicaid Waiver, and Home Health regulations.
  • Maintain organizational readiness for licensing reviews, accreditation surveys, audits, and regulatory inspections.
  • Oversee incident management, corrective action plans, risk management activities, and quality assurance programs.
  • Monitor compliance with Indiana Administrative Codes (460 IAC), Medicare Conditions of Participation, and applicable employment regulations.
  • Collaborate with leadership to identify compliance risks and implement proactive solutions.
  • Provide direct leadership, coaching, and support to directors, managers, and department leaders.
  • Foster a culture of accountability, collaboration, customer service excellence, and continuous improvement.
  • Support recruitment, retention, workforce planning, succession planning, and employee engagement initiatives.
  • Oversee staff orientation, education, training, and professional development programs.
  • Promote organizational values and maintain a positive, mission-driven workplace culture.

Qualifications:
  • Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), Nursing, Public Health, or related field preferred.
  • Minimum of five (5) years of senior leadership or operational management experience in healthcare or related human services.
  • Demonstrated success in regulatory compliance, operational leadership, quality improvement, and team development.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Ability to analyze operational data and implement performance improvement strategies.
  • Strong interpersonal skills and ability to build relationships with employees, stakeholders, and community partners.

Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer
  • Frequent use of hands and fingers for typing, writing, and operating office equipment.
  • Ability to communicate clearly via phone, video conferencing, and email.
  • Ability to participate in extended virtual meetings and presentations.
  • Ability to travel occasionally for leadership meetings, site visits, conferences, state meetings, or partnership development as needed.

While performing the duties of this job, the employee is regularly exposed to an office environment in which the noise level is usually low to moderate. The employee is occasionally exposed to outside weather conditions as well as Individual residences in which the noise levels are usually moderate.
LEL Home Services is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equality, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

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