Leadership Starts Here | Team LeaderChick-fil-A Uptown ClevelandWe're not just hiring Team Leaders—we're developing future leaders.
We're building a team of people who love serving others, developing those around them, and pursuing excellence every day. If you're passionate about leadership, hospitality, and making a positive impact in your community, we'd love to meet you.
This is an opportunity to help build the culture of Cleveland's newest Chick-fil-A restaurant while working alongside leaders who are committed to your personal and professional growth.
Why Join Our Team?Purpose-Driven Leadership
We believe leadership is service. You'll have the opportunity to influence guests, develop team members, and make a lasting impact on our community.
Intentional Growth
We don't just fill positions—we develop people.
Our Team Leaders receive intentional coaching, leadership development, and opportunities for advancement.
Potential Career Path:
- Team Leader
- Assistant Director
- Director
- Executive Director
What We Offer
- Competitive pay
- Flexible scheduling
- Closed every Sunday
- Leadership development and mentoring
- Scholarship opportunities
- Paid training
- Employee meal discounts
- Positive, high-performance culture
- Opportunity to help open and build Cleveland's newest Chick-fil-A
Position Type:
Opening and closing availability preferred.
What You'll Do:
As a Team Leader, you'll help lead daily restaurant operations while creating remarkable experiences for both guests and team members.
Responsibilities include:
- Lead shifts with excellence in a fast-paced environment
- Coach and develop Team Members
- Create shift lineups and manage staffing
- Monitor labor and productivity goals
- Execute food safety and quality standards
- Ensure exceptional hospitality in every guest interaction
- Handle guest recovery and CARES cases professionally
- Maintain operational excellence and cleanliness
- Troubleshoot basic operational issues
- Run smooth transitions between dayparts
- Complete operational checklists
- Count cash drawers and complete end-of-shift procedures
- Foster a positive, encouraging team culture
Who We're Looking For:
We're looking for leaders who:
- Take ownership
- Lead by example
- Stay calm under pressure
- Communicate clearly
- Love serving people
- Inspire those around them
- Embrace accountability
- Thrive in fast-paced environments
- Desire continuous growth
Previous restaurant leadership experience is preferred but not required.
Experience as a:
- Shift Leader
- Crew Leader
- Supervisor
- Team Lead
- Restaurant Manager
- Assistant Manager
is a plus.
What Makes You Successful Here:
You'll thrive if you naturally:
Show care and compassion
Demonstrate humility
Hold yourself and others accountable
Treat everyone with respect
Empower those around you to succeed
Build More Than a Career
Join a team where your work matters, your leadership is valued, and your growth is intentional.
If you're looking for more than just a paycheck—if you're looking for purpose—we'd love to meet you.
Uptown In-Line
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.