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Chewy Jobs (NOW HIRING)

Chewy

CS Social Media Specialist

Hollywood, FL · On-site

$17.50/hr

Chewy is seeking a Customer Care Social Media Engagement Specialist who writes with clarity, empathy, and a touch of wit and who understands the difference between posting and truly building ...

Chewy

CS Social Media Specialist

Hollywood, FL

$17.50/hr

Chewy is seeking a Customer Care Social Media Engagement Specialist who writes with clarity, empathy, and a touch of wit and who understands the difference between posting and truly building ...

Chewy

Staff Software Engineer

Boston, MA · On-site

$166K - $265K/yr

Chewy is seeking a Staff Software Engineer our fast-paced, customer-first Sponsored Ads team. This role is instrumental in launching innovative, customer-facing products crafted to delight and engage ...

Chewy

Forklift Operator

Springfield, OH

$15.25 - $18/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Warehouse Worker

Watertown, TN

$22.75/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Staff Machine Learning Engineer

Bellevue, WA

$186K - $265K/yr

At Chewy, Sponsored Ads team is looking for a Senior Machine Learning Engineer to help launch various innovative ads-offerings for Chewy onsite and offsite sponsored ads. As a member to the Sponsored ...

Chewy

Sr CS Social Media Specialist

Richardson, TX

$21.50/hr

Chewy is seeking a Senior Social Media Engagement Specialist who thinks in trends, reacts in real time, and instinctively knows when a moment is about to take off. Success in this role requires deep ...

Chewy

Sr CS Social Media Specialist

Hollywood, FL

$21.50/hr

Chewy is seeking a Senior Social Media Engagement Specialist who thinks in trends, reacts in real time, and instinctively knows when a moment is about to take off. Success in this role requires deep ...

Chewy

Forklift Driver

Englewood, OH

$15.50 - $18.25/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Warehouse Worker

Lebanon, TN

$22.75/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Fulfillment Specialist

Lebanon, TN

$22.75/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Forklift Operator

Vandalia, OH

$16 - $18.75/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Fulfillment Specialist

Mount Juliet, TN · On-site

$22.75/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Staff Machine Learning Engineer

Bellevue, WA · On-site

$186K - $297K/yr

At Chewy, our Sponsored Ads Technology team based out of Bellevue, WA is looking for a Staff Machine Learning Engineer to help launch various innovative ads-offerings for Chewy onsite and offsite ...

Chewy

Staff Machine Learning Engineer

Boston, MA

$186K - $297K/yr

At Chewy, our Sponsored Ads Technology team based out of Bellevue, WA is looking for a Staff Machine Learning Engineer to help launch various innovative ads-offerings for Chewy onsite and offsite ...

Chewy

Staff Software Engineer

Bellevue, WA

$166K - $265K/yr

Chewy is seeking a Staff Software Engineer our fast-paced, customer-first Sponsored Ads team. This role is instrumental in launching innovative, customer-facing products crafted to delight and engage ...

Chewy

Switcher Driver I

Mount Juliet, TN · On-site

The ideal Switcher Driver I will work closely with the Chewy operations and transportation teams. The function of this role is to work within the Fulfillment Center (FC) performing fulfilment related ...

Chewy

Forklift Driver

Springfield, OH

$15.25 - $18/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Fulfillment Specialist

Gallatin, TN

$22.75/hr

At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you'll love working here: Across all Chewy roles and locations, you'll work ...

Chewy

Staff Software Engineer

Boston, MA

$166K - $265K/yr

Chewy is seeking a Staff Software Engineer our fast-paced, customer-first Sponsored Ads team. This role is instrumental in launching innovative, customer-facing products crafted to delight and engage ...

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Showing results 1-20

All JobsChewy Jobs

Chewy information

See salary details

$11

$23

$46

How much do chewy jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for chewy in the United States is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $29.09 per hour, depending on experience, location, and employer.

What is Chewy and what does the company do?

Chewy is an online retailer that specializes in pet food, supplies, and products for a wide range of animals, including dogs, cats, birds, reptiles, and more. Founded in 2011, Chewy focuses on providing a convenient, customer-friendly shopping experience, featuring a vast selection of products, competitive prices, and fast shipping. The company is known for its dedicated customer service and offers features like auto-ship subscriptions to help pet owners manage their pet care needs easily.

What is the difference between Chewy vs Customer Service Representative?

AspectChewyCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; customer service experience usually required
Work EnvironmentCall centers, remote or on-site, retail storesCall centers, remote, or retail settings
Industry UsageE-commerce, pet suppliesVarious industries including retail, telecom, and healthcare
Common Search/ComparisonChewy vs Customer Service RepresentativeCustomer Service Representative roles in similar companies

Chewy and Customer Service Representative roles both focus on assisting customers, often requiring similar credentials and working in call centers or retail environments. Chewy specializes in pet supplies e-commerce, while Customer Service Representatives work across multiple industries. The main difference lies in the specific industry focus and company branding, but the core skills and work settings are comparable.

What are some common challenges faced by Customer Service Representatives at Chewy, and how can they be overcome?

Customer Service Representatives at Chewy often handle a high volume of inquiries, including order issues, product questions, and pet care concerns. Managing multiple communication channels and maintaining empathy during stressful situations can be challenging. Success in this role often comes from strong time management, adaptability, and a genuine passion for helping pet parents. Chewy provides training and support to help representatives build product knowledge and effective communication skills, fostering a supportive team environment.

What are the key skills and qualifications needed to thrive as a Chewy Warehouse Associate, and why are they important?

To thrive as a Chewy Warehouse Associate, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems, handheld scanners, and inventory tracking software is often required. Strong teamwork, reliability, and effective communication are standout soft skills in this fast-paced environment. These skills ensure efficient order fulfillment, safety, and a positive team dynamic, which are crucial for meeting customer demands.
What cities are hiring for Chewy jobs? Cities with the most Chewy job openings:
What states have the most Chewy jobs? States with the most job openings for Chewy jobs include:
Infographic showing various Chewy job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $49,397 per year, or $23.7 per hour.
CS Social Media Specialist

CS Social Media Specialist

Chewy

Hollywood, FL • On-site

$17.50/hr

Full-time

Medical, Dental, Retirement

Posted 3 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:
Our Opportunity:
Chewy is seeking a Customer Care Social Media Engagement Specialist who writes with clarity, empathy, and a touch of wit and who understands the difference between posting and truly building relationships online. You're fluent in the pace, norms, and cultural language of each platform and know how to show up in ways that feel real, human, and native to social.
In this role, you'll be one of Chewy's frontline voices-helping customers with questions or concerns, making our community feel seen and understood, and spotting moments to surprise and delight. Every comment, reply, and DM is an opportunity to deepen trust, brighten someone's day, solve a problem, or deliver a WOW moment.
You'll shape how pet parents experience Chewy on social-one thoughtful interaction, rescue moment, or WOW-worthy response at a time-ensuring we show up as helpful, emotionally attuned, and delightfully human to the pet parents we serve.
Compensation: $17.50/ hr
What You'll Do:
  • Monitor and engage with Chewy customers across Facebook, Instagram, X (Twitter), TikTok, YouTube, and other emerging channels.
  • Respond thoughtfully to private messages, public comments, and posts, always in a balance of your own unique tone of voice while keeping mindful of Chewy's voice
  • Create authentic, trend-savvy engagements that spark conversation, delight our followers, and build community.
  • Identify and escalate sensitive issues, trending topics, or brand impacting moments with speed and high judgment.
  • Use your social instinct to spot opportunities for viral or standout customer interactions.
  • Stay on top of cultural trends, memes, and conversations that shape the social landscape.
  • Collaborate with internal partners and vendors to ensure accurate responses and alignment with Chewy's brand values.
  • Turn unique customer connections into unforgettable moments through thoughtful, customized gift ideas that surprise and delight.
  • Operate tools like Sprinklr and native social platforms to moderate conversations and maintain brand standards.
  • Maintain composure and professionalism when responding in fast-moving or high-visibility situations.
  • Be a proactive, curious learner; open to feedback, new processes, and new ways to surprise and delight our customers.

What You'll Need:
  • Excellent written and verbal communication skills - your words carry warmth, wit, and clarity.
  • Proven experience managing or engaging with online communities or brand social channels.
  • Up-to-date knowledge of social trends, platforms, features, and etiquette.
  • Strong attention to detail and judgment in public communications.
  • Ability to multitask across multiple screens, tools, and conversations.
  • Comfortable using social tools such as Sprinklr, Meta Business Suite and related platforms.
  • Flexibility to work shifts, weekends, and holidays as needed - social never sleeps.
  • Positive attitude, creative spirit, and comfort engaging with customers at scale.
  • High school diploma or equivalent required.

Why Chewy Customer Service?
It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best.
  • YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
  • YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best - no matter your role or location.
  • YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
  • YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
  • YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.

If you have a disability under the Americans with Disabilities Act or similar law, and/or you need an accommodation during the application process or to perform these job requirements, please contact CAAR@chewy.com. If you have a question regarding your application, please contact HR@chewy.com.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What Chewy employees say

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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