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Check In Representative Jobs in Minnesota (NOW HIRING)

Hotel Millwright

Guest Service Representative

Ely, MN · On-site

$11.50 - $14/hr

Guest Service Representative Welcome to Leisure Hotels and Resorts! Our employees build ... 4. Properly check in and out guests. 5. Properly handle reservations. 6. Ensure property ...

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Check In Representative information

What is the difference between Check In Representative vs Front Desk Clerk?

AspectCheck In RepresentativeFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, hospitals, clinics, or customer service centersHotels, offices, retail stores, or service establishments
Employer & Industry UsageHospitality, healthcare, and service industriesHospitality, retail, and corporate sectors
Search & Comparison IntentCustomer check-in, reservation, and guest serviceGuest reception, visitor management, and administrative support

Both roles involve greeting visitors and providing customer service, but Check In Representatives primarily handle guest reservations and check-in processes in hospitality or healthcare settings. Front Desk Clerks often perform broader administrative duties at the front desk in various industries. While their core skills overlap, the specific responsibilities and work environments differ slightly.

How many hours do check-in representatives work?

Check-in representatives typically work full-time hours, which are around 40 hours per week, often including evenings, weekends, and holidays depending on the employer. Part-time positions may involve fewer hours, usually less than 30 hours weekly. The schedule can vary based on the industry and specific company needs.

What cities in Minnesota are hiring for Check In Representative jobs?

Cities in Minnesota with the most Check In Representative job openings:

Guest Services Representative - Overnight

New Ulm, MN • On-site

Best Western Plus & Tavern 507
See more jobs at Best Western Plus & Tavern 507external

$13.75 - $17/hr

Part-time

Re-posted 11 days ago

Job description

Job Title: Guest Services Representative - Overnight

Job Type: Part-time

Supervisor: General Manager

Summary

The Overnight Guest Services Representative serves as the primary point of contact for guests during the overnight hours. This role includes traditional front desk responsibilities—such as check-in, check-out, and responding to guest needs—alongside essential nightly audit and reporting tasks to support smooth hotel operations.

We are currently seeking a reliable, detail-oriented Overnight Guest Services Representative to join our front office team. If you thrive in a calm, late-night work environment and enjoy providing outstanding guest service, we’d love to meet you.

About us

Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to – our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird “Dogma”:

The Bird “Dogma”
    1.We Put People First
    2.We Dependably Drive Results
    3.We Constantly Keep a Positive Attitude
    4.We Never Stop Improving, Ever
    5.We Relentlessly Solve Problems
Duties & Responsibilities
  • Perform all checkin and checkout tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (contact details, exact dates of their stay, etc.).
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities.
  • Respond to guests’ inquiries in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
  • Tending and folding laundry when needed.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees and wedding guests etc.
  • Upsell additional facilities and services, when appropriate.
  • Maintain updated records of bookings and payments.
    • Experience, Skills, and Education
  • Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred but not required.
  • Experience with a form of property management software is a plus
  • A strong desire to learn and develop.
  • Customer service attitude.
  • Excellent communication and organizational skills
  • Willingness to work nights, weekends, and holidays.
  • Please note that this job description is not an exclusive or exhaustive list of all functions that a Guest Services Representative may be asked to perform.

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