Check In Agents Jobs in Calgary, AB (NOW HIRING)

Work in the Canadian Rockies this summer! Located 2 ½ hours south of Calgary and nestled within the surrounding mountains of Waterton Lakes National Park www.mywaterton.ca, you will find the picturesque and quaint village of Waterton Park. We have two properties in the Park, the Bayshore Inn Resort & Spa and the Waterton Glacier Suites.

The Bayshore Inn Resort & Spa has all the highest rated and busiest restaurants in Waterton Park and all are located right on the shores of Waterton Lake.

The Thirsty Bear Kitchen + Bar www.thirstybearwaterton.com is the only bar in the park and is right on Main Street with a gourmet pub style menu. The Thirsty Bear has live music nightly and is one of Waterton busiest restaurants.

We also own The Lakeside Chophouse www.lakesidechophouse.ca which has also just completed a major renovation and is the highest rated restaurant in Waterton Park.

We also have the Starbucks Café. Proudly serving Starbucks Coffee

Our newest restaurant is the Red Rock Trattoria www.redrockcafe.ca, this Italian restaurant has quickly become the second highest rated restaurant in the region with our fresh pastas and Italian favorites.

We boast the largest convention center in park, again on the lake, in which we have at least one if not two weddings every weekend.

We are looking for professionals who are dynamic and passionate in their approach to the hospitality industry. We are now hiring Front desk agents:

Perks of working with us:

• Clean and affordable renovated employee housing
• Food & Beverage Discounts
• Employee of the month
• Discounts on Spa Services
• Discount on local businesses
• Staff Events; Staff Parties, movie nights
• Family hotel discounts
• Referral Bonus
• Live in one of the most iconic places in the world with access to amazing hiking and other outdoor sports
• Have a once in a lifetime experience and make life-long friends
• Shuttle access to Pincher Creek
• Employee of the month

Expectations & Duties:

• Greet guests with a smile and answer their questions as required.
• Responsible for checking guests in and out of the Hotel.
• Issues room keys, pamphlets, discount cards, etc.
• Works in conjunction with the bell staff to assist guests to their rooms.
• Answers various questions from guests.
• Computes bills and collect payments.
• Runs various reports on the computer for management.
• Other duties as assigned.
• Complete shift audits as required.
• Print updated in-house, arrival, departure, and room status reports every two hours pending activity.
• Check all unresolved departures.
• Review service requests for arrivals.
• Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
• Complete in-house bucket check.
• Clean and tidy front desk area.
• As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
• Provide information to staff and/or clients about special activities.
• Observe and report any security issues to the Hotel Manager.
• Performs other duties as required
• Able to respond quickly in a dynamic and changing environment

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