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Chatbot Jobs in Washington, DC (NOW HIRING)

RIVA Solutions Inc.

Information Resources Lead

Reston, VA · On-site

$95K/yr

Conduct quality control and testing on taxonomy tagging, AI search, chatbot content, and search-related improvements in coordination with web services and QA teams. * Locate federally funded research ...

Hexaware Technologies, Inc

AI Engineer

Reston, VA · On-site

Help develop GenAI-enabled features such as AI-assisted model insights, report summarization, chatbot integration, and prompt-based analytics. Collaborate with model developers, technology teams ...

Federallabs

Project Manager II - MPS - CDP

Bethesda, MD · On-site

$95 - $125/hr

... chatbot) to guide military users through the SBHP Directory search process on the website to more efficiently identify well-matched therapists. This individual will coordinate and monitor the status ...

New

Apptad, Inc.

Salesforce Technical Architect

Tysons, VA · On-site

$69.75 - $86.50/hr

... chatbot automation. • Develop AI-driven recommendations to enhance wealth management, lending, and fraud detection. 5. Security & Compliance • Implement Salesforce Shield (Encryption, Event ...

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All JobsChatbot JobsChatbot Jobs in Washington, DC

Chatbot information

See Washington, DC salary details

$32

$63

$86

How much do chatbot jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for chatbot in Washington, DC is $63.17, according to ZipRecruiter salary data. Most workers in this role earn between $52.84 and $71.88 per hour, depending on experience, location, and employer.

What is a chatbot?

A Chatbot job involves designing, developing, and maintaining AI-powered conversational agents that interact with users through text or voice. Professionals in this field work on training models, writing dialogue scripts, and improving chatbot performance using machine learning and natural language processing (NLP). They may collaborate with developers, UX designers, and data scientists to enhance user experience and ensure accurate, helpful responses.

What are the key skills and qualifications needed to thrive in the chatbot position, and why are they important?

To thrive as a Chatbot Developer, you need strong programming skills (often in languages like Python or JavaScript) and an understanding of natural language processing (NLP) concepts. Familiarity with chatbot frameworks (such as Dialogflow, Microsoft Bot Framework, or Rasa), API integration, and cloud platforms is highly beneficial. Excellent problem-solving skills, creativity, and the ability to clearly communicate with stakeholders are important soft skills in this role. These abilities are crucial to designing intuitive, effective chatbot solutions that enhance user experiences and meet business objectives.

What are some typical challenges faced when designing and maintaining a chatbot?

Professionals in chatbot development often encounter challenges such as accurately interpreting diverse user inputs, handling unexpected queries, and ensuring the chatbot can scale to accommodate high traffic. Maintaining a balance between automation and the need to escalate complex issues to human agents is also important. Additionally, staying updated with rapidly evolving NLP technologies and user experience best practices is essential. You'll likely collaborate with product managers, UX designers, and customer support teams to continuously improve the chatbot's effectiveness. Overcoming these challenges can be highly rewarding, leading to a more engaging and valuable tool for users.

How do you become a chatbot?

To become a chatbot developer, you typically need programming skills in languages like Python or JavaScript, experience with natural language processing tools, and knowledge of machine learning concepts. Building chatbots also involves understanding user experience design and using platforms such as Dialogflow or Microsoft Bot Framework. Formal education in computer science or related fields can be beneficial, along with hands-on experience in software development.

What are the most commonly searched types of Chatbot jobs in Washington, DC?

The most popular types of Chatbot jobs in Washington, DC are:

What are popular job titles related to Chatbot jobs in Washington, DC?

For Chatbot jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Chatbot jobs in Washington, DC look for?

The top searched job categories for Chatbot jobs in Washington, DC are:

Chatbot jobs near you
Infographic showing various Chatbot job openings in Washington, DC as of August 2026, with employment types broken down into 1% Internship, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $131,385 per year, or $63.2 per hour.

Google AI Architect - AI Chat Bot (Billing & Citizen Services)

ZILLION TECHNOLOGIES, INC

Ashburn, VA • On-site, Remote

Full-time

Re-posted 10 days ago

Job description

Company Description
Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.
Job Description
Google AI Architect - AI Bot (Billing & Citizen Services)
Minimum Qualifications
  • Applicants selected for this position will be subject to a government background check (Public Trust Level) and must meet eligibility requirements.
  • US Citizen
  • College Degree Required

Role Summary:
The Google AI Architect will lead the design, development, and deployment of an AI-powered bot for our client to streamline billing processes and enhance citizen-facing services. This role is responsible for building a secure, scalable, and compliant AI solution on Google Cloud, including conversational interfaces delivered through web, API, and Google Workspace channels (Google Chat and Google Meet), to improve operational efficiency, accuracy, and user experience.
Key Responsibilities:
Responsible for architecting and deploying a secure, AI-powered chatbot on Google Cloud to automate client's billing processes and enhance citizen engagement through intelligent, compliant, and scalable digital services.
Architect and design an end-to-end AI chatbot solution using Google Cloud (Vertex AI, Dialogflow, Gemini, BigQuery, Cloud Functions, etc.).
Develop an intelligent bot to:
  • Automate billing inquiries and workflows.
  • Provide real-time, accurate responses to citizen queries.
  • Implement AI bot integrations across multiple interaction channels, including web interfaces, APIs, and Google Chat within Google Workspace.
  • Enable secure, authenticated, and role-based conversations via Google Chat for internal users and authorized stakeholders.
  • Design escalation workflows from AI bot to live support through Google Chat and Google Meet, as required.
  • Support self-service options for payments, invoices, and status tracking.
  • Ensure compliance with federal data security, privacy, and accessibility standards (FISMA, FedRAMP, HIPAA where applicable, Section 508).
  • Integrate the AI bot with our clients's existing billing systems, databases, and APIs.
  • Define AI governance, data management, and model lifecycle processes.
  • Optimize performance, scalability, reliability, and cost efficiency.
  • Establish monitoring, logging, and continuous improvement frameworks for AI models.
  • Collaborate with client stakeholders, project managers, and development teams to gather requirements and translate them into technical architecture.
  • Provide documentation, training, and knowledge transfer to internal teams.

Qualifications
  • Strong expertise in Google Cloud Platform (GCP) and AI services.
  • Experience with conversational AI, chatbots, and automation platforms.
  • Proficiency in AI/ML architecture, data pipelines, and API integrations.
  • Knowledge of federal IT compliance, cybersecurity, and data governance standards.
  • Experience designing scalable and secure cloud-based solutions.
  • Strong communication and stakeholder engagement skills.

Preferred Qualifications:
Experience working with federal agencies or government projects.
Background in billing systems, financial workflows, or citizen service platforms.
Certifications in Google Cloud or AI/ML Architecture.
Preferable Billing Functional Scope (for AI Bot) :
  • Handle citizen inquiries related to invoices, charges, and payment status.
  • Provide real-time access to billing details such as invoice number, amount due, due date, and payment history.
  • Support automated generation and delivery of invoices and billing statements.
  • Enable self-service payment guidance and redirection to secure payment platforms.
  • Validate billing discrepancies and route complex issues to human agents.
  • Automate reminders and notifications for upcoming or overdue payments.
  • Support refunds, adjustments, and credit inquiries based on predefined business rules.
  • Integrate with clients's financial and billing systems to ensure data accuracy and consistency.
  • Maintain audit trails and transaction logs for compliance and reporting.
  • Ensure secure handling of financial and personally identifiable information (PII).

Additional Information
Thanks & Regards,
Praveen Kumar,
Sr. Recruiter
Zillion Technologies Inc
E-mail: praveen(at)zilliontechnologies(dot)com
Phone: 571-814-3745

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