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Chatbot Training Jobs in New York (NOW HIRING)

Track mandatory training compliance and reporting. * Assist in developing AI chatbot solutions for common IT issues. Qualifications Required Qualifications * Bachelor's degree in IT, Communications, ...

IT Training Specialist

Kings Point, NY · On-site

$80K - $120K/yr

Track mandatory training compliance and reporting. * Assist in developing AI chatbot solutions for common IT issues. Qualifications Required Qualifications * Bachelor's degree in IT, Communications, ...

IT Training Specialist

Kings Point, NY · On-site

$80K - $120K/yr

Track mandatory training compliance and reporting. * Assist in developing AI chatbot solutions for common IT issues. Qualifications Required Qualifications * Bachelor's degree in IT, Communications, ...

Maintain version-controlled AI training content that is audit-ready and aligned with policy and regulatory requirements. * Monitor chatbot and voicebot analytics to identify underperforming flows ...

Lead, CS AI Content

New York, NY · On-site

$92K - $115K/yr

Maintain version-controlled AI training content that is audit-ready and aligned with policy and regulatory requirements. * Monitor chatbot and voicebot analytics to identify underperforming flows ...

... chatbot or conversational AI systems. * Hands-on experience with AI model development, including data preprocessing, model training, evaluation, and deployment. * Familiarity with AI/ML tools like ...

... chatbot or conversational AI systems. * Hands-on experience with AI model development, including data preprocessing, model training, evaluation, and deployment. * Familiarity with AI/ML tools like ...

... chatbot or conversational AI systems. * Hands-on experience with AI model development, including data preprocessing, model training, evaluation, and deployment. * Familiarity with AI/ML tools like ...

Review and revise knowledge base and training content based on feedback and performance data ... Support AI initiatives by structuring knowledge content to power intent recognition, chatbot ...

... training programs for the Call Center Unit and the agency's Business Centers, with a focus on the ... for chatbot and voice bot systems, providing expertise during implementation and leading the ...

Call Center Manager

Manhattan, NY · On-site

$100K - $125K/yr

... training programs for the Call Center Unit and the agency's Business Centers, with a focus on the ... for chatbot and voice bot systems, providing expertise during implementation and leading the ...

We provide ongoing paid training that's the best in the business. Whether just graduating from ... It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact ...

We provide ongoing paid training that's the best in the business. Whether just graduating from ... It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact ...

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Showing results 1-20

Chatbot Training information

What is chatbot training?

Chatbot training is the process of teaching a chatbot how to understand and respond to user inputs effectively. This involves feeding the chatbot with example conversations, questions, and answers so it can learn to interpret language, context, and intent. Training can be done using rule-based approaches, machine learning, or a combination of both. The goal is to improve the chatbot’s accuracy and ability to provide helpful, human-like responses.

What are the key skills and qualifications needed to thrive as a chatbot trainer, and why are they important?

To thrive as a Chatbot Trainer, you need a strong understanding of natural language processing (NLP), data annotation, and linguistic analysis, typically supported by a background in linguistics, computer science, or a related field. Familiarity with annotation tools, training platforms like Dialogflow or Rasa, and knowledge of data labeling standards and processes is essential. Attention to detail, critical thinking, and clear communication are important soft skills for effective data labeling and iterative improvement. These skills ensure that chatbots are trained accurately and efficiently, leading to better conversational AI performance and user satisfaction.

What are some common challenges faced by professionals working in chatbot training, and how can they address them?

Professionals in chatbot training often encounter challenges such as ensuring the chatbot understands various user intents, handling ambiguous language, and continuously improving the bot's responses based on user feedback. Collaborating closely with data scientists, developers, and UX designers is essential to iteratively refine training data and conversational flows. Staying updated with advancements in natural language processing (NLP) can also help address limitations and maintain a high-quality user experience. Regular review of chat logs and user interactions is key to identifying areas for improvement.

What is the difference between Chatbot Training vs Chatbot Developer?

AspectChatbot TrainingChatbot Developer
Required SkillsNatural Language Processing, data annotation, machine learning basicsProgramming, software development, API integration
Work EnvironmentData labeling, model refinement, content creationCoding, system design, deployment
CertificationsAI/ML certifications, NLP coursesSoftware development certifications, coding bootcamps
Industry UsageTraining AI models for chatbots, improving understandingBuilding and maintaining chatbot platforms and applications

Chatbot Training focuses on preparing AI models through data annotation and refining language understanding, while Chatbot Developers build and implement the chatbot systems using programming skills. Both roles are essential in creating effective chatbots but differ in technical complexity and daily tasks.

What cities in New York are hiring for Chatbot Training jobs?

Cities in New York with the most Chatbot Training job openings:

Infographic showing various Chatbot Training job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Chatbot, Conversational AI Engineer

Manhattan, NY • On-site

Euclid Innovations
IT Services • 501 - 1,000 employees

Full-time

Re-posted 27 days ago


Job description

Job Summary:
Euclid Innovations is seeking a motivated Chatbot / Conversational AI Engineer to join their Application Infrastructure team. The successful candidate will participate in all aspects of software development, working closely with chatbot experts, developers, and internal clients to implement chatbot solutions.
Responsibilities:
• Act as a subject matter expert on the chatbot platform
• Develop integrations in Python and Groovy that enable virtual agents to interoperate with various systems
• Participate in every phase of the Software Development Lifecycle
• Create Generative Artificial Intelligence solutions and drive their adoption
• Understand, refine, and translate customer requirements into working software
• Create and enhance various utilities that support the chatbot platform
• Lead design and code reviews
• Work closely with a global team of engineers, SREs, and conversational AI experts
• Identify automation opportunities and lead the way in addressing them
• Train and refine intent detection models
• Continuous Improvement of production virtual agents
• Measure, demonstrate, and articulate the value of Artificial Intelligence solutions and automation
• Support POCs and product demonstrations
Qualifications:
Required:
• Strong knowledge of software design and best practices
• Deep experience with Python coding and development
• Experience with JavaScript and Node.js and other software development frameworks and libraries
• Demonstrated knowledge and interest in Generative Artificial Intelligence / LLMs, model training, fine tuning and related APIs
• Familiarity with CI/CD practices and experience with GitHub and Jenkins
• Excellent written and verbal communication skills
• Deep experience with Agile development practices such as Scrum
• Strong background in Linux
• Solid understanding of NLP and Artificial Intelligence / Machine Learning concepts
Preferred:
• Experience designing, creating, and interfacing with Virtual Agents using Amelia, Kore.ai, Microsoft Copilot Studio or similar platform
• Sourcing and labeling training data for ML models
• Experience in generative Artificial Intelligence, and LLMs
• Familiarity with DevOps practices
• Knowledge of Docker, Kubernetes
• Experience with cloud platforms such as AWS and Azure
Company:
Euclid Innovations specializes in product development, application development, risk management, computational solutions, and DevOps. Founded in 2009, the company is headquartered in Charlotte, USA, with a team of 501-1000 employees. The company is currently Late Stage.