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Chatbot Tester Jobs in Reston, VA (NOW HIRING)

Guidehouse

UI/UX Designer

Rockville, MD · On-site

... chatbot-related touchpoints, and public-facing digital services. You will work closely with federal stakeholders, product owners, developers, testers, accessibility specialists, content contributors ...

RIVA Solutions Inc.

Information Resources Lead

Reston, VA · On-site

$95K/yr

Conduct quality control and testing on taxonomy tagging, AI search, chatbot content, and search-related improvements in coordination with web services and QA teams. * Locate federally funded research ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

... testing - remainder of time • They are developing generative AI regulatory specific chatbot similar to a chatGPT. • Called "FILLIP" - platform can process long documents • Complexity - lots of ...

Guidehouse

Senior Scrum Master

Mclean, VA · Hybrid

$51.75 - $70.75/hr

Support delivery of Grants.gov operations, maintenance, enhancements, forms work, chatbot updates ... Testing coordination, release readiness, operational support, and continuous improvement

Guidehouse

Senior Scrum Master

Rockville, MD · Hybrid

$52.25 - $71.25/hr

Support delivery of Grants.gov operations, maintenance, enhancements, forms work, chatbot updates ... Testing coordination, release readiness, operational support, and continuous improvement

Guidehouse

Senior Scrum Master

Rockville, MD · On-site

$52.25 - $71.25/hr

Support delivery of Grants.gov operations, maintenance, enhancements, forms work, chatbot updates ... Testing coordination, release readiness, operational support, and continuous improvement

Guidehouse

Cybersecurity Specialist

Rockville, MD · On-site

... testers, IV&V partners, helpdesk partners, and program leadership to help ensure Grants.gov ... chatbot capabilities, integrations, and related support systems. * Contribute to Authority to ...

Guidehouse

Cybersecurity Specialist

Rockville, MD · On-site

... testers, IV&V partners, helpdesk partners, and program leadership to help ensure Grants.gov ... chatbot capabilities, integrations, and related support systems. * Contribute to Authority to ...

Guidehouse

Cybersecurity Specialist

Mclean, VA

... testers, IV&V partners, helpdesk partners, and program leadership to help ensure Grants.gov ... chatbot capabilities, integrations, and related support systems. * Contribute to Authority to ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Lead the technical design, development, configuration, testing support, and release of website ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site

$125K/yr

Lead the technical design, development, configuration, testing support, and release of website ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Lead the technical design, development, configuration, testing support, and release of website ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

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All JobsChatbot Tester JobsChatbot Tester Jobs in Reston, VA

Chatbot Tester information

See Reston, VA salary details

$11

$39

$65

How much do chatbot tester jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for chatbot tester in Reston, VA is $39.91, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $52.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Chatbot Tester position, and why are they important?

To thrive as a Chatbot Tester, you need a solid understanding of software testing principles, strong analytical skills, and familiarity with chatbot or conversational AI platforms. Experience with testing tools like Selenium, Postman, and chatbot development environments, as well as knowledge of QA methodologies or ISTQB certification, is highly valuable. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying and describing chatbot issues. Mastering these skills ensures chatbots are accurate, user-friendly, and aligned with business requirements, making the tester an integral part of the development process.

What are the typical daily responsibilities of a Chatbot Tester?

As a Chatbot Tester, your day-to-day tasks typically involve creating and executing test cases to evaluate chatbot functionality, accuracy, and user experience. You’ll interact with the chatbot across multiple scenarios, document defects or unexpected behaviors, and collaborate closely with developers and conversational designers to resolve issues. Regular responsibilities also include reviewing conversation logs to spot inconsistencies, ensuring compliance with language and tone guidelines, and updating test cases as the chatbot evolves. This role is highly collaborative, so clear communication and adaptability are important for working in cross-functional teams. Gaining hands-on experience with various tools and workflows can also set you up for advancement into more senior testing or QA roles.

What is a Chatbot Tester job?

A Chatbot Tester is responsible for evaluating and improving chatbot performance by testing its responses, functionality, and user interactions. They identify bugs, inconsistencies, and areas for improvement to enhance user experience. Testers use various testing methods, including manual and automated testing, to ensure the chatbot understands and responds accurately. Their role helps refine chatbot behavior, making interactions more natural and efficient.

What are popular job titles related to Chatbot Tester jobs in Reston, VA? For Chatbot Tester jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Chatbot Tester jobs in Reston, VA look for? The top searched job categories for Chatbot Tester jobs in Reston, VA are:
What cities near Reston, VA are hiring for Chatbot Tester jobs? Cities near Reston, VA with the most Chatbot Tester job openings:
Chatbot Tester jobs near you
Infographic showing various Chatbot Tester job openings in Reston, VA as of July 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $83,011 per year, or $39.9 per hour.
UI/UX Designer

UI/UX Designer

Guidehouse

Rockville, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Guidehouse rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

38th of 57 rated business consultants

Job description

Job Family:
Software Development & Support
Travel Required:
Up to 10%
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
The ideal candidate is a user-centered designer with strong web form experience who can create accessible, intuitive, and compliant digital experiences for a mission-critical federal grants platform. This role emphasizes Section 508 compliance, usability, form design, stakeholder engagement, and continuous improvement of public-facing Grants.gov capabilities.
As a UI/UX Designer, you will design and improve user experiences for Grants.gov web applications, online forms, applicant and grantor workflows, help content, chatbot-related touchpoints, and public-facing digital services. You will work closely with federal stakeholders, product owners, developers, testers, accessibility specialists, content contributors, helpdesk partners, IV&V teams, and modernization teams to translate user needs, requirements, usability findings, and compliance expectations into clear, accessible, and implementable designs. You will help ensure Grants.gov interfaces and web forms are intuitive, browser-compatible, Section 508 compliant, and aligned with HHS EPLC expectations, federal accessibility standards, and the needs of diverse public users and agency stakeholders.
  • Design intuitive, accessible, and user-centered experiences for Grants.gov web applications, online forms, applicant workflows, grantor workflows, public website content, and related digital services.
  • Create wireframes, prototypes, user flows, journey maps, form layouts, interaction patterns, and design specifications that support usability, accessibility, and implementation by development teams.
  • Design and improve web forms that are platform- and browser-independent, reduce duplicate data entry, support validation and simple calculations, and align with Grants.gov forms requirements.
  • Ensure designs, forms, content layouts, and interaction patterns comply with Section 508 requirements and accessibility best practices, including keyboard navigation, screen reader compatibility, color contrast, focus order, labels, instructions, and error handling.
  • Conduct usability reviews, accessibility reviews, heuristic evaluations, stakeholder interviews, and technical requirements interviews to identify user pain points and improvement opportunities.
  • Collaborate with developers and testers to validate that implemented designs meet usability, accessibility, browser compatibility, responsive design, and Section 508 expectations.
  • Support corrective and preventative maintenance for website and form-related user experience issues, including broken links, confusing content, layout inconsistencies, inaccessible interactions, and helpdesk escalation trends.
  • Partner with content, communications, outreach, and helpdesk teams to improve user documentation, online help, FAQs, troubleshooting guidance, release notes, status updates, and other public-facing materials.
  • Support Grants.gov chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities.
  • Prepare design artifacts, accessibility findings, usability recommendations, wireframes, prototypes, and presentation materials consistent with HHS EPLC, program documentation, and stakeholder communication needs.
  • Present design recommendations, usability findings, accessibility risks, tradeoffs, and implementation considerations clearly to executive, federal, technical, and non-technical audiences.

What You Will Need:
  • Bachelor's degree . Additional Four(4) years of exp needed in lieu of degree.
  • 5+ years of experience in UI/UX design, interaction design, service design, product design, or human-centered design for web applications, enterprise systems, or public-facing digital services.
  • Demonstrated experience designing web forms, digital workflows, data entry experiences, validation patterns, error messages, help text, and accessible form layouts.
  • Strong working knowledge of Section 508 requirements and accessibility practices for web applications and forms, including screen reader support, keyboard accessibility, focus management, semantic structure, color contrast, labels, instructions, and error prevention.
  • Experience translating user needs, business requirements, technical constraints, and compliance requirements into wireframes, prototypes, design specifications, and implementation-ready recommendations.
  • Experience conducting usability reviews, stakeholder interviews, accessibility reviews, heuristic evaluations, and user-centered analysis to improve digital products and services.
  • Ability to coordinate effectively with product owners, federal stakeholders, developers, testers, accessibility specialists, content teams, helpdesk partners, IV&V teams, and other contractors.
  • Strong understanding of:
    • Human-centered design, usability, information architecture, interaction design, and content clarity
    • Accessible web and form design patterns aligned with Section 508 expectations
    • Responsive design, browser compatibility, design systems, and reusable interface components
    • Form validation, error handling, instructional content, data entry efficiency, and user support needs
    • Design documentation, accessibility findings, usability recommendations, and stakeholder presentations
  • Experience using design and collaboration tools such as Figma, Sketch, Adobe Creative Cloud, Axure, Mural, Jira, Azure DevOps, Confluence, SharePoint, Microsoft Teams, or similar platforms.
  • Excellent communication, facilitation, visual storytelling, problem-solving, and stakeholder engagement skills with the ability to explain design rationale and accessibility considerations to executive, federal, technical, and non-technical audiences.Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

What Would Be Nice To Have:
  • Experience supporting federal grants management systems, shared service platforms, or large public-facing government applications.
  • Experience with HHS, ACF, CMS, HRSA, NIH, or other federal grant-making agencies.
  • Knowledge of HHS Enterprise Performance Life Cycle (EPLC), federal IT governance, accessibility documentation, testing evidence, and compliance-driven delivery environments.
  • Experience applying Section 508, WCAG, U.S. Web Design System, or similar federal accessibility and design standards to public-facing websites, forms, workflows, or enterprise applications.
  • Experience with Grants.gov-like capabilities, including funding opportunity search, applicant registration, application submission, grantor user management, online/offline forms, XML/PDF form outputs, help content, or status messaging.
  • Experience supporting website updates, broken link remediation, public-facing user support content, chatbot feedback loops, helpdesk escalation analysis, or customer satisfaction improvement efforts.
  • Experience supporting modernization, consolidation, transition-in, or multi-vendor integration initiatives involving multiple applications and stakeholder organizations.
  • Relevant certifications or credentials such as:
    • Certified Professional in Accessibility Core Competencies (CPACC), Web Accessibility Specialist (WAS), or equivalent accessibility credential
    • Human-centered design, UX design, service design, or product design certification
    • U.S. Web Design System, Section 508, WCAG, or accessibility testing training
    • SAFe, Agile, or product delivery certification

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  • Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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