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Chatbot Tester Jobs in Reston, VA (NOW HIRING)

RIVA Solutions Inc.

Information Resources Lead

Reston, VA · On-site

$95K/yr

Conduct quality control and testing on taxonomy tagging, AI search, chatbot content, and search-related improvements in coordination with web services and QA teams. * Locate federally funded research ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

... testing - remainder of time • They are developing generative AI regulatory specific chatbot similar to a chatGPT. • Called "FILLIP" - platform can process long documents • Complexity - lots of ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site

$125K/yr

Lead the technical design, development, configuration, testing support, and release of website ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Lead the technical design, development, configuration, testing support, and release of website ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Lead the technical design, development, configuration, testing support, and release of website ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

Lead the technical design, development, configuration, testing support, and release of website ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

Hathiant

Cloud (AWS) Engineer (DevOps Manager)

Herndon, VA · Remote

$54 - $74/hr

... testing, cybersecurity, communications, or related technical and program functions. Prior ... Maintaina chatbot platform components. Education and Experience: * AWS services for compute/storage ...

Comcast

Agentic AI Evaluation Engineer

Washington, DC

$142K - $213K/yr

Conduct experiments, A/B testing, and case studies to drive improvements in agent quality * Partner ... Experience in customer support AI or chatbot platforms * Understanding of responsible AI (bias ...

Halvik

AI/ML Subject Matter Expert

Vienna, VA · On-site

$195K - $210K/yr

Experience using Generative AI tools to help in software programming and testing (e.g. VS-Code or ... Project work in deep learning, transformers, computer vision, NLP, or chatbot development

Halvik

AI/ML Subject Matter Expert

Vienna, VA · Remote

$195K - $210K/yr

Experience using Generative AI tools to help in software programming and testing (e.g. VS-Code or ... Project work in deep learning, transformers, computer vision, NLP, or chatbot development

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All JobsChatbot Tester JobsChatbot Tester Jobs in Reston, VA

Chatbot Tester information

See Reston, VA salary details

$11

$39

$65

How much do chatbot tester jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for chatbot tester in Reston, VA is $39.91, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $52.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Chatbot Tester position, and why are they important?

To thrive as a Chatbot Tester, you need a solid understanding of software testing principles, strong analytical skills, and familiarity with chatbot or conversational AI platforms. Experience with testing tools like Selenium, Postman, and chatbot development environments, as well as knowledge of QA methodologies or ISTQB certification, is highly valuable. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying and describing chatbot issues. Mastering these skills ensures chatbots are accurate, user-friendly, and aligned with business requirements, making the tester an integral part of the development process.

What are the typical daily responsibilities of a Chatbot Tester?

As a Chatbot Tester, your day-to-day tasks typically involve creating and executing test cases to evaluate chatbot functionality, accuracy, and user experience. You’ll interact with the chatbot across multiple scenarios, document defects or unexpected behaviors, and collaborate closely with developers and conversational designers to resolve issues. Regular responsibilities also include reviewing conversation logs to spot inconsistencies, ensuring compliance with language and tone guidelines, and updating test cases as the chatbot evolves. This role is highly collaborative, so clear communication and adaptability are important for working in cross-functional teams. Gaining hands-on experience with various tools and workflows can also set you up for advancement into more senior testing or QA roles.

What is a Chatbot Tester job?

A Chatbot Tester is responsible for evaluating and improving chatbot performance by testing its responses, functionality, and user interactions. They identify bugs, inconsistencies, and areas for improvement to enhance user experience. Testers use various testing methods, including manual and automated testing, to ensure the chatbot understands and responds accurately. Their role helps refine chatbot behavior, making interactions more natural and efficient.

What are popular job titles related to Chatbot Tester jobs in Reston, VA? For Chatbot Tester jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Chatbot Tester jobs in Reston, VA look for? The top searched job categories for Chatbot Tester jobs in Reston, VA are:
What cities near Reston, VA are hiring for Chatbot Tester jobs? Cities near Reston, VA with the most Chatbot Tester job openings:
Chatbot Tester jobs near you
Infographic showing various Chatbot Tester job openings in Reston, VA as of June 2026, with employment types broken down into 72% Full Time, 20% Part Time, 4% Contract, and 4% Nights. Highlights an 57% Physical, 1% Hybrid, and 42% Remote job distribution, with an average salary of $83,011 per year, or $39.9 per hour.
Information Resources Lead

Information Resources Lead

RIVA Solutions Inc.

Reston, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Position: Information Resources Lead 
Location: Hybrid or Remote 
Terms: Full Time 
Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust 
Travel: 0–10% 
 
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. 
That’s RIVA. 
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good. 
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one—all while supporting missions that matter. 
 
Position Overview 
RIVA Solutions is seeking an Information Resources Lead to manage Federal information resources (IR) support services and digital knowledge management activities. The ideal candidate will lead virtual library operations, support research and literature search requests, manage taxonomy and metadata governance, coordinate user training, and collaborate with web services teams to improve searchability, accessibility, and organization of Federal client research and digital content. 
 
Core Responsibilities 
  • Lead day-to-day IR support services, including virtual library administration, reference and research requests, article fulfillment, literature searches, and research support inquiries. 
  • Monitor the Federal client virtual library, evaluate content currency and functionality, coordinate updates with intranet and web staff, and maintain subscription and database access information. 
  • Track IR service usage, request types, turnaround times, research study summaries, and workload metrics; provide status reports to the TOO and program leadership. 
  • Manage subscription budgets, license records, purchases, renewals, registrations, acquisitions, vendor agreements, and IAA-related documentation. 
  • Provide knowledge management and bibliographic reference management support using tools such as PubMed, NIH Library resources, DOCLINE, ILLIAD, EndNote, and related databases. 
  • Coordinate and deliver 12–24 annual training sessions through webinars, phone, in-person, and group formats on virtual library resources and research tools. 
  • Lead taxonomy governance and standardization across Federal client websites, including metadata tagging, controlled vocabulary updates, SEO/search improvements, and taxonomy testing. 
  • Collaborate with web content and UX teams to assign keywords and taxonomy tags that improve content searchability and discoverability. 
  • Conduct quality control and testing on taxonomy tagging, AI search, chatbot content, and search-related improvements in coordination with web services and QA teams. 
  • Locate federally funded research studies, prepare concise summaries, and coordinate with web services teams to publish content in accessible, searchable Drupal/WCMS formats. 
 
Minimum Qualifications 
  • MLS/MLIS or equivalent education and experience in library science, information science, public health informatics, knowledge management, or research services. 
  • Experience providing reference, research, literature search, information retrieval, and article or document fulfillment services. 
  • Experience managing virtual library resources, subscriptions, licenses, vendor records, budget tracking, or electronic resource administration. 
  • Experience with taxonomy, metadata, controlled vocabularies, tagging, content organization, SEO/search improvement, or information architecture. 
  • Ability to provide user training and clearly communicate research strategies to staff with varying technical backgrounds. 
  • Strong writing, editing, reporting, organization, customer service, and stakeholder coordination skills.
 
Preferred Qualifications 
  • Experience supporting public health, healthcare quality, evidence-based practice, government research, or scientific dissemination programs. 
  • Experience with Drupal/WCMS, Jira, Confluence, Google Analytics, Optimal Workshop, Cision/Meltwater, PubMed, DOCLINE, NIH ILLIAD, OCLC, EndNote, or comparable tools. 
  • Experience supporting AI search, chatbot content, knowledge bases, research study databases, or taxonomy governance initiatives. 
  • MPH, DrPH, Certified in Public Health (CPH), or healthcare/public health domain experience preferred. 
 
Salary 
$95K 
 
RIVA Benefits 
  • Paid Time Off / Sick Leave 
  • Health, Dental, and Vision Coverage 
  • Life Insurance 
  • 401(k) Retirement Plan with Company Match 
  • HSA/FSA Spending Accounts 
  • Long- and Short-Term Disability 
  • Pet Insurance 
  • Wellness Program Initiatives 
  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable) 
  • Additional Workplace Benefits 
 
Equal Opportunity Statement 
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class. 
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.Â