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Chatbot Tester Jobs in Racine, WI (NOW HIRING)

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

... testing * Contribute knowledge base articles and support playbooks * Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)

Snap-on Inc

Support Engineer

Kenosha, WI

... testing * Contribute knowledge base articles and support playbooks * Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions ...

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

... testing * Contribute knowledge base articles and support playbooks * Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions ...

Direct Supply

Senior Software Engineer

Milwaukee, WI · On-site

$120K - $158K/yr

... chatbot assistants, image-based diagnostics, and automated content creation into products. • ... testing and iterating AI-driven features. • Work in an agile environment, ensuring high-quality ...

Directsupply

Senior AI Engineer

Milwaukee, WI · On-site

$120K - $159K/yr

Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...

New

Direct Supply, Inc.

Senior AI Engineer

Milwaukee, WI · On-site

$120K - $159K/yr

Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...

Directsupply

Senior Software Engineer

Milwaukee, WI · On-site

$120K - $159K/yr

Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...

Direct Supply, Inc.

Senior Software Engineer

Milwaukee, WI · On-site

$120K - $159K/yr

Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...

Directsupply

Staff Software Engineer

Milwaukee, WI · On-site

Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. * Work ...

Direct Supply, Inc.

Senior Software Engineer

Milwaukee, WI · On-site

$100 - $130/hr

Integrate AI-driven capabilities such as chatbot assistants, image-based diagnostics, and automated ... Balance execution speed with innovation, rapidly testing and iterating AI-driven features. Work in ...

Rockwell Automation

Senior Data Scientist

Milwaukee, WI · Hybrid

Apply rigorous statistical methods: hypothesis testing, cross-validation, and confidence interval ... chatbot, or agent systems Understanding of how predictive model outputs (scores, probabilitie What ...

All JobsChatbot Tester JobsChatbot Tester Jobs in Racine, WI

Chatbot Tester information

See Racine, WI salary details

$10

$35

$58

How much do chatbot tester jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for chatbot tester in Racine, WI is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $47.55 per hour, depending on experience, location, and employer.

What is a chatbot tester?

A Chatbot Tester is responsible for evaluating and improving chatbot performance by testing its responses, functionality, and user interactions. They identify bugs, inconsistencies, and areas for improvement to enhance user experience. Testers use various testing methods, including manual and automated testing, to ensure the chatbot understands and responds accurately. Their role helps refine chatbot behavior, making interactions more natural and efficient.

What are the typical daily responsibilities of a chatbot tester?

As a Chatbot Tester, your day-to-day tasks typically involve creating and executing test cases to evaluate chatbot functionality, accuracy, and user experience. You’ll interact with the chatbot across multiple scenarios, document defects or unexpected behaviors, and collaborate closely with developers and conversational designers to resolve issues. Regular responsibilities also include reviewing conversation logs to spot inconsistencies, ensuring compliance with language and tone guidelines, and updating test cases as the chatbot evolves. This role is highly collaborative, so clear communication and adaptability are important for working in cross-functional teams. Gaining hands-on experience with various tools and workflows can also set you up for advancement into more senior testing or QA roles.

What are the key skills and qualifications needed to thrive in the chatbot tester position, and why are they important?

To thrive as a Chatbot Tester, you need a solid understanding of software testing principles, strong analytical skills, and familiarity with chatbot or conversational AI platforms. Experience with testing tools like Selenium, Postman, and chatbot development environments, as well as knowledge of QA methodologies or ISTQB certification, is highly valuable. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying and describing chatbot issues. Mastering these skills ensures chatbots are accurate, user-friendly, and aligned with business requirements, making the tester an integral part of the development process.

What cities near Racine, WI are hiring for Chatbot Tester jobs?

Cities near Racine, WI with the most Chatbot Tester job openings:

Chatbot Tester jobs near you

Support Engineer

Kenosha, WI • On-site

Snap-on Inc
Transportation Equipment Manufacturing • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

289th of 495 rated machine equipment manufacturers

Good employer

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Learn more about Snap-on Incexternal

Full-time

Re-posted 2 days ago

Job description

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for someone who enjoys digging into application issues, working with data, and exploring emerging tools like AI agents to improve support operations.


  • Troubleshoot and resolve issues across web applications, APIs, and backend services
  • Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application Insights, Elastic Log Analytics)
  • Manage and prioritize support queues based on severity, impact, and SLAs
  • Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes
  • Collaborate with product managers, business analysts, and developers to clearly define bugs and expected behavior
  • Document issues and translate findings into well-structured bug reports, user stories, or functional specs
  • Assist in validating bug fixes and supporting release testing
  • Contribute knowledge base articles and support playbooks
  • Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)

  • Bachelor’s degree in computer science, Information Systems, or related field (or equivalent practical experience)
  • Strong foundational SQL skills (queries, joins, basic performance awareness)
  • Understanding of web application architecture (frontend, backend, APIs)
  • Familiarity with Azure ecosystem (App Services, Azure SQL, monitoring tools)
  • Ability to troubleshoot issues using logs, error messages, and system behavior
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks in a queue-driven support environment
  • Clear communication skills for both technical and non-technical audiences

Preferred Qualifications

  • Exposure to JavaScript-based web applications or REST APIs
  • Experience with tools like Azure Application Insights, Log Analytics, or similar observability platforms
  • Familiarity with ticketing systems (Jira)
  • Basic understanding of Agile, product management, or business analysis practices
  • Exposure to AI tools or LLM-based support agents (e.g., chatbot workflows, prompt tuning, or automation tools like n8n)
  • Experience writing bug reports, acceptance criteria, or functional specifications

Key Competencies

  • Structured problem-solving and root cause analysis
  • Ability to translate issues into actionable technical and functional requirements
  • Ownership mindset with attention to detail
  • Curiosity and willingness to experiment with AI-driven support improvements
  • Strong collaboration across engineering, product, and support teams

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