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Chat Jobs in Spring Hill, FL (NOW HIRING)

Morgan & Morgan, P.A.

IT Service Desk Agent

Tampa, FL · On-site

$16 - $20.50/hr

The successful candidate will be responsible for providing technical support to end-users via phone calls, email, and chat. The IT Service Desk Agent will respond to inquiries, troubleshoot problems ...

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All JobsChat JobsChat Jobs in Spring Hill, FL

Chat information

See Spring Hill, FL salary details

$19.9K

$50.5K

$73.4K

How much do chat jobs pay per year?

As of Aug 7, 2026, the average yearly pay for chat in Spring Hill, FL is $50,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat support specialist, and why are they important?

To thrive as a Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, empathy, and active listening are crucial soft skills for handling customer concerns effectively. These skills ensure efficient issue resolution, high customer satisfaction, and a positive brand reputation in fast-paced online environments.

What is a chat job?

Chat jobs typically involve providing customer service, sales support, or technical assistance through online chat platforms. Employees in these roles communicate with customers in real time, helping to answer questions, resolve issues, or guide users through various processes. These positions are popular in industries such as e-commerce, telecommunications, and tech support because they allow for quick, efficient, and written communication. Strong typing skills, clear communication, and problem-solving abilities are important for success in chat jobs.

What are some common challenges faced by chat support representatives in managing multiple customer conversations simultaneously?

Chat support representatives often handle several customer conversations at once, which can be challenging due to the need to maintain accuracy and a positive tone in each interaction. Multitasking requires strong organizational skills and the ability to quickly switch contexts without losing track of individual customer issues. It's important to prioritize urgent requests, use pre-written responses judiciously, and stay attentive to each customer's needs to ensure a high standard of service. Ongoing training and effective use of chat support tools can help in managing these challenges efficiently.

How do you become a chat agent?

To become a chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer after hiring.
What are the most commonly searched types of Chat jobs in Spring Hill, FL? The most popular types of Chat jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Chat jobs? Cities near Spring Hill, FL with the most Chat job openings:
Chat jobs near you
Infographic showing various Chat job openings in Spring Hill, FL as of August 2026, with employment types broken down into 55% Full Time, 15% Part Time, and 30% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $50,479 per year, or $24.3 per hour.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 20 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

435th of 482 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

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