E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Non-Profit Donation Agent (Remote Independent Contractor)
Lexington, KY · Remote
$11 - $15/hr
... remote call center experience or 1 year in-office call center experience - Must be a US Resident ... chat support available with varied pay rates - Flexible hours with 24/7 availability
Quick apply
Non-Profit Donation Agent (Remote Independent Contractor)
Lexington, KY · Remote
$11 - $15/hr
... remote call center experience or 1 year in-office call center experience - Must be a US Resident ... chat support available with varied pay rates - Flexible hours with 24/7 availability
Non-Profit Donation Agent (Remote Independent Contractor)
Lexington, KY · On-site +1
$11 - $15/hr
... chat support available with varied pay rates - Flexible hours with 24/7 availability Employment Type: CONTRACTOR
Non-Profit Donation Agent (Remote Independent Contractor)
Lexington, KY · On-site +1
$11 - $15/hr
... chat support available with varied pay rates - Flexible hours with 24/7 availability Employment Type: CONTRACTOR
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
New
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
New
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
New
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
New
Client Support Specialist
$18.50 - $24.75/hr
CLIENT SUPPORT SPECIALIST Full-time (40hrs per week) / Remote / Latam Check out The Global Talent ... Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner.
Client Support Specialist
$18.50 - $24.75/hr
CLIENT SUPPORT SPECIALIST Full-time (40hrs per week) / Remote / Latam Check out The Global Talent ... Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner.
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
New
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
New
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
Customer Support Specialists should stay informed about product specifications and the ability to ... High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
Customer Support Specialists should stay informed about product specifications and the ability to ... High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ...
As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...
As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...
TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide ... This is a remote role with a competitive compensation package, flexible PTO, and comprehensive ...
TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide ... This is a remote role with a competitive compensation package, flexible PTO, and comprehensive ...
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not ... Manage queue distribution in our chat support system and workload across the US support team to ...
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not ... Manage queue distribution in our chat support system and workload across the US support team to ...
CUSTOMER SUPPORT SPECIALIST (B2B) Full-time (40hrs per week) / Remote / LATAM Check out The Global ... Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner.
CUSTOMER SUPPORT SPECIALIST (B2B) Full-time (40hrs per week) / Remote / LATAM Check out The Global ... Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner.
Online Chat Representative
Portland, ME · Remote
$24 - $27/hr
This is a remote position. Summary: We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital ...
Quick apply
Online Chat Representative
Portland, ME · Remote
$24 - $27/hr
This is a remote position. Summary: We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital ...
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... as a Remote-Based Customer Service Representative, You Will: * Assist and support all customers across inbound telephone calls, email channels, and/or chat platforms. * Convey comprehensive ...
Quick apply
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... as a Remote-Based Customer Service Representative, You Will: * Assist and support all customers across inbound telephone calls, email channels, and/or chat platforms. * Convey comprehensive ...
Systems Support Specialist
New York, NY · On-site +1
Remote - US Description Who We Are: We're builders, entrepreneurs, and problem-solvers who draw our ... and chat. • Assists our service delivery teams with client systems access and actively ...
Systems Support Specialist
New York, NY · On-site +1
Remote - US Description Who We Are: We're builders, entrepreneurs, and problem-solvers who draw our ... and chat. • Assists our service delivery teams with client systems access and actively ...
Medical Customer Service Representative
$17.25 - $21.50/hr
Medical Customer Service Representative (Bilingual English/Spanish) - Remote Patient Support & Heal ... Chat You'll act as a key point of contact for patients, helping them navigate services while ...
Medical Customer Service Representative
$17.25 - $21.50/hr
Medical Customer Service Representative (Bilingual English/Spanish) - Remote Patient Support & Heal ... Chat You'll act as a key point of contact for patients, helping them navigate services while ...
Deliver high-quality support via phone, email, chat, and remote-access tools. * Communicate technical solutions clearly to non-technical customers. * Provide support to senior-level government ...
New
Quick apply
Deliver high-quality support via phone, email, chat, and remote-access tools. * Communicate technical solutions clearly to non-technical customers. * Provide support to senior-level government ...
New
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... as a Remote-Based Customer Service Representative, You Will: * Assist and support all customers across inbound telephone calls, email channels, and/or chat platforms. * Convey comprehensive ...
Quick apply
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... as a Remote-Based Customer Service Representative, You Will: * Assist and support all customers across inbound telephone calls, email channels, and/or chat platforms. * Convey comprehensive ...
Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... Provide over-the-phone, email, and chat support. * Identify, diagnose, and resolve all customer ...
Quick apply
Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... Provide over-the-phone, email, and chat support. * Identify, diagnose, and resolve all customer ...
... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a professional environment Strong experience handling chat-based technical support Familiarity with ...
... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a professional environment Strong experience handling chat-based technical support Familiarity with ...
Chat Support Remote Jobs Worldwide information
See salary details
$10.10 - $11.78
2% of jobs
$11.78 - $13.46
3% of jobs
$13.46 - $15.14
10% of jobs
$16.29 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.83
15% of jobs
The median wage is $18.35 / hr.
$16.83 - $18.51
22% of jobs
$18.51 - $20.19
18% of jobs
$20.77 is the 75th percentile. Wages above this are outliers.
$20.19 - $21.88
14% of jobs
$21.88 - $23.56
7% of jobs
$23.56 - $25.24
5% of jobs
$25.24 - $26.92
2% of jobs
$26.92 - $28.61
1% of jobs
$10
$19
$28
How much do chat support remote jobs worldwide jobs pay per hour?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
206th of 210 rated it services
Job description
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988