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Chat Support Mexico Jobs (NOW HIRING)

TaskUs

Sales Representative

New Braunfels, TX · On-site

Research and resolve issues reported by the client's end-users via phone, email, and chat support ... Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is ...

TaskUs

Sales Representative

New Braunfels, TX · On-site

Research and resolve issues reported by the client's end-users via phone, email, and chat support ... Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. Life is ...

University of New Mexico

Student Support Tech Aid

Gallup, NM · On-site

$34.20K - $42.90K/yr

Answer customer requests via telephone, chat, AAQ's and walk-in. * Provide support per the Support Center triage process: * Accurately log call, including description of issues, required information ...

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How much do chat support mexico jobs pay per hour?

As of May 31, 2026, the average hourly pay for chat support mexico in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
Infographic showing various Chat Support Mexico job openings in the United States as of May 2026, with employment types broken down into 14% As Needed, 14% Full Time, 14% Temporary, and 58% Contract. Highlights an 18% Physical, and 82% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Customer Support Analyst

Customer Support Analyst

SA Technologies Inc.

Kennesaw, GA

Contractor

Posted 19 days ago

Job description

Company Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.



Job Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Position: Customer Support Analyst 

Location: Kennesaw, Georgia 30144

Duration: 3 Month Contract to Hire


We have 4 open three month contract to hire IT Customer Support Analyst positions for our direct client in Kennesaw GA. The ideal candidates would be local and have the following experience:

  • Strong call center experience
  • SQL 
  • Retail technical support
  • Strong technical skills
  • Active Directory
  • Service Now
  • Excellent multi-tasker (will have 5 or 6 systems working at once)
  • Excellent troubleshooting skills


Duties

  • Answer Inbound ACD Calls:
  • Answer ACD calls within duration specified within the KPI (key performance indicator) for average wait time (AWT)
  • Address all ACD calls within a duration specified within the KPI (key performance indicator) for average handle time (AHT)
  • Maintain individual call abandon rate that is at least 2% below the departmental goal for abandon rate (ABD)
  • Inbound E-mail support (All Non-Critical Issue Types)
  • Respond to inbound e-mails from customers to the NSC within parameters defined NSC management
  • Inbound Chat Support (All Non-Critical Issue Types)
  • Respond to chats from customers to the NSC within parameters defined by NSC management
  • Additional Duties


Additional Information

All your information will be kept confidential according to EEO guidelines.

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