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Chat Job Jobs (NOW HIRING)

Chat Agent

Fresno, CA ยท On-site

$15 - $19.50/hr

* Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our products or services ...

Live Chat Agent

Atlanta, GA ยท On-site

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...

Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent Atlanta, Georgia, United States About the Job Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses ...

The role involves leading strategy and execution of chat platform transitions while ensuring compliance and optimizing platform environments. Responsibilities : โ€ข Own and operate our enterprise ...

Build upon chat roadmap and socialize 12-18 month strategy * Develop, refine and execute online chat and customer engagement recommendations * Manage the monthly online chat transcript and metrics ...

The Chat Agent position is responsible for performing financial and service transactions via web chat and online banking for our valued members by handling all transactions accurately and efficiently ...

Chat Support Clerk

New York, NY

$20.25 - $24.50/hr

The Chat Support Clerk will serve as a key point of contact for customers, assisting with questions, requests, and general support needs while maintaining professionalism and excellent communication ...

New

The Chat Agent position is responsible for performing financial and service transactions via web chat and online banking for our valued members by handling all transactions accurately and efficiently ...

Chat Platform Lead

New York, NY ยท On-site

$2/hr

Own and operate our enterprise chat platforms supporting the firm globally * Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and ...

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to ...

Online Chat Representative

Portland, ME ยท Remote

$24 - $27/hr

We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital touchpoint for customers seeking ...

Chat Platform Lead

New York, NY ยท On-site

$2/hr

Own and operate our enterprise chat platforms supporting the firm globally * Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and ...

We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers ...

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Showing results 1-20

Chat Job information

What are the key skills and qualifications needed to thrive as a Chat Support Representative, and why are they important?

To thrive as a Chat Support Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, empathy, and active listening are crucial soft skills for building rapport and resolving customer issues efficiently. These skills and qualities ensure prompt, accurate, and positive support experiences that drive customer satisfaction and loyalty.

What is the difference between Chat Job vs Customer Service Representative?

AspectChat JobCustomer Service Representative
CredentialsBasic computer skills, high school diploma often sufficientHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote, online platform-basedOffice or remote, depending on employer
Industry UsageCommon in online support, tech, e-commerceWidespread across retail, telecom, banking
Job FocusResponding via live chat, quick responsesHandling calls, emails, in-person interactions

Chat jobs primarily involve online communication through live chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in a broader customer support role. While both roles require good communication skills, chat jobs are more specialized for online, text-based support, whereas customer service roles can be more diverse in communication methods.

What are chat jobs?

Chat jobs are positions where employees communicate with customers, clients, or users through online chat platforms instead of over the phone or in person. These roles often involve answering questions, providing support, resolving issues, and sometimes selling products or services. Chat jobs can be found in various industries such as customer service, technical support, sales, and online moderation. Many chat jobs can be done remotely, offering flexibility for workers. Strong writing, multitasking, and problem-solving skills are essential for success in these roles.

What are some common challenges faced by professionals in chat support roles, and how can they be addressed?

Professionals in chat support roles often encounter high volumes of simultaneous customer inquiries, which can be challenging to manage efficiently. Maintaining a friendly and helpful tone while multitasking and resolving issues quickly is essential. Regular training on product knowledge, effective use of canned responses, and strong communication skills can help overcome these challenges. Additionally, collaborating closely with team members and escalating complex issues to the appropriate departments ensures customer satisfaction and smooth workflows.
What cities are hiring for Chat Job jobs? Cities with the most Chat Job job openings:
Social Media Manager - Chat Sports

Social Media Manager - Chat Sports

Chat Sports

Dallas, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started with just 3 shows in 2019 has exploded into 51 shows and 50 million+ monthly viewers. Our mission is simple: inform and entertain by delivering unfiltered, high-energy content for the most passionate fans in sports. If you apply, please familiarize yourself with our shows on YouTube that can be found here.

The opportunity:
Weโ€™re looking for a driven, creative, and strategic Social Media Manager to own and elevate our brand presence across X, Instagram, TikTok, and Facebook. This is a high-impact leadership role where you will lead company-wide social strategy while rolling up your sleeves as an individual contributor.
Youโ€™ll work hand-in-hand with our CEO and Chief Product Officer and with the hosts of our 50+ YouTube shows to turn every episode, highlight, and breaking story into viral moments that grow our audience and strengthen fan loyalty. If youโ€™ve successfully run social media for a major sports media brand, competitor network, or high-growth digital entertainment company, this is your chance to join one of the fastest-moving teams in sports media.

** Location: This is an in-office role at our 11,000 sq. ft, 16- studio Dallas, TX HQ. **

Key responsibilities:
- Drive Brand Awareness & Growth: Develop and execute comprehensive social media strategies to significantly increase brand awareness, follower growth, engagement, and reach on X, Instagram, TikTok, and Facebook
- Content Marketing for 50+ YouTube Shows: Partner closely with on-air hosts, producers, and talent across our expanding lineup of team-specific shows (NFL, NBA, college football). Create, schedule, and optimize promotional campaigns, clip distribution, teasers, live reactions, and cross-platform content to market individual shows and their hosts on company, show-specific, and personal social channels
- Lead Company-Wide Social Strategy: Own the overall social media vision for Chat Sports. Set platform-specific goals, content calendars, posting cadences, and performance benchmarks. Stay ahead of platform algorithm changes, emerging trends, and best practices in sports and entertainment social media
- Team Leadership & Management: Lead and develop a small, high-performing social media team. Provide hands-on coaching, content feedback, and performance reviews while fostering a collaborative, fast-paced culture
- Individual Contributor Excellence: Actively create original social content (copy, graphics, short-form video edits, captions, polls, and live sessions), monitor real-time trends and conversations, engage directly with fans, and manage community responses during live shows and major sports events
- Performance Tracking & Optimization: Analyze key metrics (reach, engagement, conversions, audience growth) across all platforms using native analytics and third-party tools. Turn insights into actionable strategies that continuously improve results
- Cross-Functional Collaboration: Work seamlessly with video production, on-air talent, editorial, and marketing teams to ensure social content aligns with live streams, breaking news, and overall brand voice

What you bring (Required qualifications):
- 4+ years of professional experience in social media strategy and execution at a sports media company or a major national brand in entertainment/sports
- Proven track record of growing audiences and driving measurable brand awareness on X, Instagram, TikTok, and Facebook in a fast-paced digital media environment
- Experience working with podcasters or video-first content creators/YouTube talent
- Strong leadership experience managing a small team while still thriving as a high-output individual contributor
- Expert-level knowledge of social media best practices, trends, algorithms, and tools (including scheduling platforms, analytics dashboards, and creative software like CapCut, Adobe Premiere, Photoshop, or Canva)
- Passion for sports (NFL, NBA, college football) and a strong understanding of fan culture, memes, live events, and real-time engagement
- Excellent writing, copywriting, and creative storytelling skills with the ability to capture Chat Sportsโ€™ energetic, conversational, and fan-first voice
- Ability to thrive in a dynamic, deadline-driven environment with flexible hours (including evenings, weekends, and live sports coverage)

Preferred qualifications:
- Experience in sports media, sports gambling, fantasy sports, or live sports streaming environments.
- Bachelorโ€™s degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
- Portfolio of successful social campaigns with measurable results (growth charts, engagement rates, case studies)

What you get:
- The opportunity to grow our brand voice and reach outside of YouTube and take your best ideas and social media strategies and out them to work at scale
- Competitive salary + full benefits (health, dental, vision, 401k, PTO)
- Daily team lunches on us - because nobody creates top sports content on an empty stomach
- A high-energy, collaborative environment filled with big personalities and big ideas

How to Apply:
Submit your resume and a strong cover letter explaining why youโ€™re the right fit, along with:
- Links to your best social media campaigns or posts
- Links to your social media profiles or accounts youโ€™ve previously managed

Apply right here in this post. Expect multiple rounds of interviews and the opportunity to put together a presentation for your plan and vision for the role.ย 

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