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Chat Help Desk Support Jobs in Missouri (NOW HIRING)

As a Tier 2 Help Desk Technician , you will provide advanced technical support as the Tier 2 escalation point, independently diagnosing complex hardware, software, network, account, and application ...

Manages and coordinates urgent and complicated support issues. Act as an escalation point for all ... Skills Help desk support, Help desk, Customer service, Active directory, remedy, Service desk ...

New

Manages and coordinates urgent and complicated support issues. Act as an escalation point for all ... Skills Help desk support, Help desk, Customer service, Active directory, remedy, Service desk ...

New

Help Desk Technician

Branson, MO

$17.75 - $24/hr

The Help Desk Technician plays an important role in providing exceptional and wide-area Help Desk ... Manage and support user creation, user email, VPN, printer configuration, and Windows file ...

Help Desk Technician

Branson, MO · On-site

$17.75 - $24/hr

The Help Desk Technician plays an important role in providing exceptional and wide-area Help Desk ... Manage and support user creation, user email, VPN, printer configuration, and Windows file ...

The Help Desk Specialist will take calls, emails, and chat messages and create tickets, provide support, and escalate those tickets as necessary. Qualifications High School Diploma Core Job Duties

Help Desk Representative

Clinton, MO · On-site

$14.25 - $18.25/hr

The Help Desk Representative provides friendly, responsive first-level technology support to employees across our organization. As a key resource for day-to-day technology needs, you'll troubleshoot ...

Provide first-level technical support via phone, email, and chat for employees or customers facing ... Document and track issues through a help desk ticketing system, ensuring accurate records of issues ...

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Chat Help Desk Support information

What cities in Missouri are hiring for Chat Help Desk Support jobs?

Cities in Missouri with the most Chat Help Desk Support job openings:

Infographic showing various Chat Help Desk Support job openings in Missouri as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Enterprise Help Desk Specialist with Security Clearance

Kansas City, MO • On-site

Zachary Piper Solutions, LLC
IT Services • 51 - 200 employees

$55K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Zachary Piper Solutions is seeking an Enterprise Service Desk (ESD) Representative to support a company focused on IT services and cybersecurity for large-scale government enterprise networks. This position is on-site in Kansas City, Missouri. The ESD Representative will provide centralized help desk and desktop support to end users across a global enterprise environment. Join a mission-critical team supporting secure network operations for a major government organization and help ensure seamless connectivity for thousands of users worldwide. Responsibilities for the ESD Representative include: * Provide Tier 1/Tier 2 help desk support for desktops, laptops, mobile devices, and enterprise applications
* Troubleshoot hardware, software, network connectivity, and operating system issues
* Support Microsoft Office Suite, Outlook, and video teleconferencing tools
* Respond to and resolve tickets in a high-volume service desk environment
* Deliver excellent customer service while supporting end users across multiple locations Required Qualifications for the ESD Representative include: * 0-6 months of experience (Mid-level) OR 6+ months to 1+ year of experience (Senior) in IT support or help desk environments
* Experience with desktop support, Windows OS, Microsoft Office Suite, Outlook, and basic networking
* Strong troubleshooting, customer service, and communication skills
* Relevant IT certification (Security+ required)
* Active Secret Clearance required Compensation for the ESD Representative include: * Salary Range: $55,000 - $65,000 annually (depending on experience)
* Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick leave as required by law
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