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Chat From Home Jobs in Wheat Ridge, CO (NOW HIRING)

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

This is a hybrid role with work from home opportunities. Responsibilities * Support customers by live chat, email, and phone. Interactions include:troubleshooting technical issues,product usage ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

This is a hybrid role with work from home opportunities. Responsibilities * Support customers by live chat, email, and phone. Interactions include:troubleshooting technical issues,product usage ...

AdCellerant

Product Support Specialist

Denver, CO · On-site +1

$57K/yr

Chat and Email Support * Document procedures for future reference internally * Maintain external ... Work from home flexibility * Denver, CO headquarters available for hybrid work with in office perks ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$38K - $68K/yr

This is a hybrid role with work from home opportunities. Responsibilities * Support customers by live chat, email, and phone. Interactions include:troubleshooting technical issues,product usage ...

Autodesk, Inc.

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

This is a hybrid role with work from home opportunities. Responsibilities * Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$38K - $68K/yr

This is a hybrid role with work from home opportunities. Responsibilities * Support customers by live chat, email, and phone. Interactions include:troubleshooting technical issues,product usage ...

Autodesk, Inc.

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

This is a hybrid role with work from home opportunities. Responsibilities * Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage ...

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All JobsChat JobsChat From Home JobsChat From Home Jobs in Wheat Ridge, CO

Chat From Home information

What are chat from home jobs?

In a chat from home job, your responsibilities are to provide customer service or support for a company, client, or several businesses. As a work from home customer service agent, you communicate with customers via online chat software and your duties vary depending on your employer or client. You may help existing or prospective customers solve questions, issues, or concerns about a product or service. In this remote role, you may work on a staff position for a company, provide services on behalf of an agent, or freelance for multiple companies or clients.

What are chat from home jobs?

Chat From Home jobs are remote positions where individuals provide customer service, technical support, or sales assistance via online chat platforms from their own homes. These roles typically involve responding to customer inquiries in real time, troubleshooting issues, and offering information about products or services. Chat agents usually need strong writing skills, fast typing abilities, and a reliable internet connection. Many companies offer flexible hours, making these jobs ideal for people seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a chat from home agent, and why are they important?

To thrive as a Work-from-Home Chat Support Agent, you generally need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and chat support software is typically expected. Outstanding problem-solving abilities, patience, and professionalism help agents deliver positive customer experiences. These skills ensure efficient, empathetic support and high customer satisfaction in a remote work environment.

What are some common challenges faced by remote chat support agents, and how can they be managed effectively?

Remote chat support agents often face challenges such as maintaining clear communication without visual cues, staying motivated while working independently, and managing multiple chat conversations simultaneously. To overcome these, it's important to develop strong written communication skills, set a structured daily routine, and use organizational tools provided by your employer. Regular check-ins with your team and ongoing training can also help you stay connected, improve your performance, and feel supported in your role.

What is the difference between Chat From Home vs Customer Service Representative?

AspectChat From HomeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, home-based setting with internet accessTypically office-based or remote, depending on the company
Industry UsageCommon in tech, e-commerce, and service industriesWidely used across various industries including retail, telecom, and finance
Search & Comparison IntentLooking for remote chat jobs, flexible customer support rolesSeeking customer service roles, often in call centers or remote positions

Chat From Home roles focus on online communication via chat platforms, often requiring minimal certifications and offering flexible remote work. Customer Service Representatives may handle calls or chats, with similar credentials but sometimes more extensive training. Both roles serve customer support needs but differ mainly in communication channels and work settings.

More about Chat From Home jobs

What are the most commonly searched types of Chat jobs in Wheat Ridge, CO?

The most popular types of Chat jobs in Wheat Ridge, CO are:

What are popular job titles related to Chat From Home jobs in Wheat Ridge, CO?

For Chat From Home jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Chat From Home jobs in Wheat Ridge, CO look for?

The top searched job categories for Chat From Home jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Chat From Home jobs?

Cities near Wheat Ridge, CO with the most Chat From Home job openings:

Chat From Home jobs near you
Infographic showing various Chat From Home job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution.

Customer Support Associate

Autodesk

Denver, CO • Hybrid

$18 - $24.75/hr

Full-time

Re-posted 28 days ago

Autodesk rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

26th of 247 rated software companies

Job description

Position Overview
Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience. Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry! This is a hybrid role with work from home opportunities.

Responsibilities

  • Support customers by live chat, email, and phone. Interactions include:troubleshooting technical issues,product usage questions,onboarding, set up and subscription inquiries. You will report technical issues and log tickets with accurate information to provide a full record of each issue and resolution

  • Collaborate with other teams to ensure quality interactions, and promote the voice of the customer (Sales, Customer Success, Engineering, Customer Experience, Finance)

  • Communicate daily withTier 2 (Technical Team, Specialists), and Leadership to raise important user concerns, customer sentiment, and product feedback

  • Take part in support-related projects to allow you to use your unique skill set and improve our team

  • Embody Autodesk's "Great Behavior" values on the 'how' (courage, accountable, smart) and the 'what' (team goals - CSAT, quality, productivity, adherence and more)

  • You are seen throughout the organization as accountable, optimistic, and respectful. Employees and customers know that items in your hands will be taken care of quickly and with quality. You have a continuous improvement mindset and an abundance of ideas

  • The above declarations are not intended to be an "all-inclusive" list of responsibilities of the job described, nor are they intended to be such a listing of the abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities

Minimum Qualifications

  • 1+ years in Customer Support (individual contributor role) with experience in email, phone and live chat in a SaaS environment. You understand the difference between technical troubleshooting and brute force

  • Experience working to service indicators and using these to succeed for our customers. Elevated verbal and written skills together with composure and patience

  • Previous experience troubleshooting and supporting iOS, Android, and Windows platforms and cloud-based software like Microsoft Suite, OneDrive

  • Have a collaborative and consultative work style with and elevated level of integrity and accountability

  • Experience juggling multiple things at once; customer interactions, using resources, supporting your peers, motivated to learn new things

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

What Autodesk employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Autodesk logo

About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982

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