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Chat From Home Jobs in Rome, GA (NOW HIRING)

Mohawk Industries, Inc.

Customer Service Rep I

Calhoun, GA · On-site

$14 - $19.25/hr

Respond promptly to customer inquiries through various channels, including phone, email, and chat ... Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an ...

Mohawk Industries Inc

Customer Service Rep I

Calhoun, GA · On-site

$14 - $19.25/hr

Respond promptly to customer inquiries through various channels, including phone, email, and chat ... Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an ...

Home Depot

Pro Customer Service/Sales

Rome, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Home Depot

Pro Customer Service/Sales

Calhoun, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Home Depot

Pro Customer Service/Sales

Rome, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Home Depot

Pro Customer Service/Sales

Calhoun, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Home Depot

Pro Customer Service/Sales

Cedartown, GA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Home Depot

Pro Customer Service/Sales

Cedartown, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Home Depot

Pro Customer Service/Sales

Cartersville, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Home Depot

Pro Customer Service/Sales

Cartersville, GA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

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All JobsChat JobsChat From Home JobsChat From Home Jobs in Rome, GA

Chat From Home information

What are chat from home jobs?

In a chat from home job, your responsibilities are to provide customer service or support for a company, client, or several businesses. As a work from home customer service agent, you communicate with customers via online chat software and your duties vary depending on your employer or client. You may help existing or prospective customers solve questions, issues, or concerns about a product or service. In this remote role, you may work on a staff position for a company, provide services on behalf of an agent, or freelance for multiple companies or clients.

What are chat from home jobs?

Chat From Home jobs are remote positions where individuals provide customer service, technical support, or sales assistance via online chat platforms from their own homes. These roles typically involve responding to customer inquiries in real time, troubleshooting issues, and offering information about products or services. Chat agents usually need strong writing skills, fast typing abilities, and a reliable internet connection. Many companies offer flexible hours, making these jobs ideal for people seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a chat from home agent, and why are they important?

To thrive as a Work-from-Home Chat Support Agent, you generally need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and chat support software is typically expected. Outstanding problem-solving abilities, patience, and professionalism help agents deliver positive customer experiences. These skills ensure efficient, empathetic support and high customer satisfaction in a remote work environment.

What are some common challenges faced by remote chat support agents, and how can they be managed effectively?

Remote chat support agents often face challenges such as maintaining clear communication without visual cues, staying motivated while working independently, and managing multiple chat conversations simultaneously. To overcome these, it's important to develop strong written communication skills, set a structured daily routine, and use organizational tools provided by your employer. Regular check-ins with your team and ongoing training can also help you stay connected, improve your performance, and feel supported in your role.

What is the difference between Chat From Home vs Customer Service Representative?

AspectChat From HomeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, home-based setting with internet accessTypically office-based or remote, depending on the company
Industry UsageCommon in tech, e-commerce, and service industriesWidely used across various industries including retail, telecom, and finance
Search & Comparison IntentLooking for remote chat jobs, flexible customer support rolesSeeking customer service roles, often in call centers or remote positions

Chat From Home roles focus on online communication via chat platforms, often requiring minimal certifications and offering flexible remote work. Customer Service Representatives may handle calls or chats, with similar credentials but sometimes more extensive training. Both roles serve customer support needs but differ mainly in communication channels and work settings.

More about Chat From Home jobs

What are the most commonly searched types of Chat jobs in Rome, GA?

The most popular types of Chat jobs in Rome, GA are:

What are popular job titles related to Chat From Home jobs in Rome, GA?

For Chat From Home jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Chat From Home jobs in Rome, GA look for?

The top searched job categories for Chat From Home jobs in Rome, GA are:

What cities near Rome, GA are hiring for Chat From Home jobs?

Cities near Rome, GA with the most Chat From Home job openings:

Chat From Home jobs near you
Infographic showing various Chat From Home job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

Sr Customer Experience Coordinator- Order Fulfillment Coordinator

Mohawk Industries, Inc.

Calhoun, GA • On-site

$16 - $20.75/hr

Full-time

Posted 13 days ago

Job description

Are you looking for more?
 

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.


As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need: 

The Sr. Customer Experience Coordinator (Sr. Order fulfillment Coordinator) is an entry-level contributor that solves customer related problems of limited complexity and scope and performs a variety of administrative assignments to gain knowledge and skills related to the department. This role will be responsible for coordinating various aspects of the customer experience, including handling inquiries, resolving issues, and implementing initiatives to enhance customer satisfaction.

What you'll do:

  • Execute daily tasks and administration as it relates to customer experience such as customer calls, order processing and entry, delivery status, customer claims, purchase orders, and other responsibilities as defined by department.
  • Respond promptly to customer inquiries through various channels, including phone, email, and chat.
  • Work proactively to resolve customer issues and provide timely solutions.
  • Coordinate communication with customers and associates.
  • Serve as a customer experience resource for other associates.
  • May be responsible for some warehouse and inventory tasks.
  • Maintain accurate and organized records of customer interactions and resolutions.
  • Provide basic analysis and apply knowledge from experience or standard procedure to solve problems.
  • Perform other duties as needed.

What you have:

  • Bachelor's degree in a related field or equivalent education and/or experience.
  • 0-2 years' relevant experience or equivalent education and/or experience.

What you're good at:

  • Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
  • Excellent communication, problem solving, and organizational skills.
  • Able to multitask, prioritize, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient using Microsoft Office Suite products.

What else?

  • While we're a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time
  • We're located in a pretty great spot - check out this video to see what we mean.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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