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Chat Expert Jobs in Arizona (NOW HIRING)

Call Center - Chat Specialist

Chandler, AZ · On-site

$17 - $21.50/hr

Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy ...

Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Service Desk staff work in a dynamic, fast-paced call center that provides service via phone, chat ...

Customer Experience Associate

Chandler, AZ · On-site

$16.75 - $22.50/hr

Deliver exceptional customer support across chat, phone, and email , providing a seamless ... Learn and become an expert on Benepass products, internal systems, and operational workflows ...

Customer Experience Associate

Chandler, AZ · On-site

$16.25 - $21.75/hr

Deliver exceptional customer support across chat, phone, and email , providing a seamless ... Learn and become an expert on Benepass products, internal systems, and operational workflows ...

We focus on transforming lives through expert-backed treatments for injury recovery, skin care ... Develop and maintain online chat features for real-time user support and consultations. * Drive AI ...

We focus on transforming lives through expert-backed treatments for injury recovery, skin care ... Develop and maintain online chat features for real-time user support and consultations. * Drive AI ...

Customer Care Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... with expert attention. * Restore customer confidence and provide world-class experiences ...

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Chat Expert information

What cities in Arizona are hiring for Chat Expert jobs?

Cities in Arizona with the most Chat Expert job openings:

Call Center - Chat Specialist

Chandler, AZ • On-site

Scout Exchange
Recruiting and Staffing Services • 51 - 200 employees

$17 - $21.50/hr

Other

Re-posted 17 days ago


Job description

Title - Call Center - Chat Specialist
Location - Chandler, AZ
Job Type - Permanent
Required:

  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
  • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
  • Is comfortable receiving ongoing performance feedback and coaching
  • Enjoys ongoing change and learning new technology/processes
  • One year of sales experience with cross-selling, upselling or referring products
  • Has an intermediate level of proficiency with computers
  • Is self-motivated with excellent organizational skills • Has strong decision-making and problem-solving skills
Preffered:
  • Experience in the banking/financial industry
  • Experience working in a call center
  • Experience with chat
  • Experience with multi-solution customer offerings and bundling services
  • Experience working as a Personal Banker managing high client volume
Job Description:
  • Listens and probes to provide one-on-one advice that helps connect clients with solutions to achieve their financial goals. Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy for clients get what they need digitally.
  • Involves referring customers to the appropriate line of business for products or services not supported. Uses a combination of pre-approved messaging and free form responses to create a personalized experience for each of our clients.
  • May interact with more than one client at a time. Accountable for a great client experiences and successful resolution of all requests.