ZipRecruiter

Log In

1

Chat Customer Support Jobs in Gilbert, AZ (NOW HIRING)

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients ...

TicketManager

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

Our industry-leading software supports everything from invitations and event execution to post ... You'll communicate directly with customers through phone, Zoom, email, and chat, with an emphasis ...

TicketManager

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

Our industry-leading software supports everything from invitations and event execution to post ... You'll communicate directly with customers through phone, Zoom, email, and chat, with an emphasis ...

Ashley Global Retail, LLC

Customer Care Agent

Phoenix, AZ · On-site

$14.75 - $19.75/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...

Ashley Global Retail, LLC

Customer Care Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...

KBR

Senior IT Customer Support

Chandler, AZ · On-site

Title: Senior IT Customer Support Belong. Connect. Grow. with KBR! KBR's National Security ... Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text ...

TEKsystems

Customer Service Representative

Scottsdale, AZ · Hybrid

$25 - $26/hr

Typical workload includes a mix of phone, email, and chat support * Applicants must be authorized ... Experience using CRM or call center software * Ability to follow processes, maintain accurate ...

TEKsystems

Customer Service Representative

Scottsdale, AZ · Hybrid

$25 - $26/hr

Typical workload includes a mix of phone, email, and chat support * Applicants must be authorized ... Experience using CRM or call center software * Ability to follow processes, maintain accurate ...

next page

Showing results 1-20

All JobsChat Customer Support JobsChat Customer Support Jobs in Gilbert, AZ

Chat Customer Support information

See Gilbert, AZ salary details

$11

$19

$28

How much do chat customer support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chat customer support in Gilbert, AZ is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.87 per hour, depending on experience, location, and employer.

What is a chat customer support?

Chat Customer Support representatives are professionals who assist customers through online messaging platforms. Their primary role is to answer questions, resolve issues, and provide information about products or services in real-time via chat. They handle multiple conversations simultaneously and use written communication skills to deliver prompt and effective support. This role is essential for businesses to maintain customer satisfaction and quickly address concerns without the need for phone calls.

What are the key skills and qualifications needed to thrive as a chat customer support?

To thrive as a Chat Customer Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems like Zendesk or Intercom, and basic troubleshooting tools is typically required. Patience, empathy, and the ability to multitask make someone stand out in this position. These skills ensure efficient, accurate, and positive customer interactions, leading to higher satisfaction and loyalty.

What are some common challenges faced by chat customer support and how are they addressed?

Chat Customer Support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly accessing accurate information to resolve issues. To address these challenges, many companies provide robust training programs, access to knowledge bases, and collaborative tools that allow agents to consult with team members or escalate complex cases. Effective time management and strong communication skills are also essential for maintaining high-quality support and ensuring customer satisfaction.

What is the difference between Chat Customer Support vs Email Customer Support?

AspectChat Customer SupportEmail Customer Support
Communication MethodReal-time text chat with customersAsynchronous email correspondence
Work EnvironmentLive chat platforms, customer service softwareEmail clients, ticketing systems
Required SkillsQuick typing, real-time problem solvingClear written communication, patience
Response TimeImmediate or within seconds to minutesHours to days depending on volume

Chat Customer Support involves real-time, live interactions with customers via chat platforms, focusing on quick responses and immediate problem resolution. Email Customer Support handles customer inquiries through email, allowing more time for detailed responses but with longer wait times. Both roles require strong written communication skills, but Chat Customer Support emphasizes speed and real-time engagement, while Email Customer Support prioritizes clarity and thoroughness in written responses.

What are popular job titles related to Chat Customer Support jobs in Gilbert, AZ?

For Chat Customer Support jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Chat Customer Support jobs in Gilbert, AZ look for?

The top searched job categories for Chat Customer Support jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Chat Customer Support jobs?

Cities near Gilbert, AZ with the most Chat Customer Support job openings:

Chat Customer Support jobs near you
Infographic showing various Chat Customer Support job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,798 per year, or $19.1 per hour.

Live Chat Support Agent

AYS

Phoenix, AZ • On-site

$18.50 - $24.75/hr

Other

Re-posted 24 days ago

Job description

About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.

Apply