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Chat Associate Jobs in Clearfield, UT (NOW HIRING)

Brady

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

An Associate's degree in a business-related field, or equivalent professional experience. * Key ... Google Suite, customer-facing chat tools, and AI productivity tools (such as Gemini) * Telephony ...

Ascensus

Call Center Representative (Temporary)

Magna, UT · On-site

$19/hr

  • Retirement

The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices. Essential Functions Movement ...

New

Ascensus

Bilingual Call Center Representative

Magna, UT · On-site

$19/hr

  • Retirement

The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices. Essential Functions Movement ...

Brady

Senior Customer Service Representative

Salt Lake City, UT · On-site

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... chat queues. * Education: Associate's degree in a business-related field, or equivalent professional experience. * Preferred Experience: Additional experience in B2B customer service and working with ...

TIAA

Financial Consultant ll

Salt Lake City, UT · On-site

$72K - $95K/yr

  • Medical

  • Life

  • Retirement

... video chat to help clients accomplish their immediate and long-term financial goals.During your ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

Biomerics

Onsite IT Technician

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Respond to support requests through phone, email, chat, walk-up, and ticketing systems ... Associate's degree in computer science, Information Technology, or a related field; bachelor ...

TIAA

Financial Consultant ll

Salt Lake City, UT · On-site

$72K - $95K/yr

  • Medical

  • Life

  • Retirement

... video chat to help clients accomplish their immediate and long-term financial goals. During your ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

Biomerics

Onsite IT Technician

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Respond to support requests through phone, email, chat, walk-up, and ticketing systems ... Associate's degree in computer science, Information Technology, or a related field; bachelor ...

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Showing results 21-40

All JobsChat Associate JobsChat Associate Jobs in Clearfield, UT

Chat Associate information

See Clearfield, UT salary details

$10

$18

$30

How much do chat associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chat associate in Clearfield, UT is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.28 per hour, depending on experience, location, and employer.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Clearfield, UT?

The most popular types of Chat jobs in Clearfield, UT are:

What cities near Clearfield, UT are hiring for Chat Associate jobs?

Cities near Clearfield, UT with the most Chat Associate job openings:

Chat Associate jobs near you
Infographic showing various Chat Associate job openings in Clearfield, UT as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,522 per year, or $18.5 per hour.

Clinical Support Specialist- West

Bicycle Health

Salt Lake City, UT • Remote

$20.75/hr

Full-time

Posted 6 days ago

Job description

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform.

JOB OVERVIEW:

The Clinical Support Specialist- West is responsible for performing essential support functions to help the healthcare team operate smoothly and efficiently. Primary duties include communicating with patients through phone and chat to provide timely assistance, scheduling appointments, locating pharmacies to fill prescriptions, handling technology support issues, managing patient records, and facilitating communication between patients and providers. This role is a key collaborator with our medical and behavioral health clinicians.

Target Pay: $20.75/hr - Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Schedule: Saturday -Wednesday 10:45 AM-7:15 PM MST

Training Schedule (5 weeks): Monday- Friday 10:00 AM- 6:30 PM EST

Benefits:

  • 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays
  • Paid parental leave
  • 100% Employer Paid Medical, Dental, and Vision Insurance
  • Employer Paid STD & LTD
  • 401k
  • $50 monthly Remote Work Stipend

RESPONSIBILITIES:

  • Serve as key point-of-contact for patients through their treatment and recovery process.
  • Deliver world-class patient experience via phone, chat, and email while embodying the Bicycle Health AAA experience through timely response and resolution of any administrative, medication or service management issues that may arise.
  • Make and receive inbound and outbound calls continuously throughout the work shift.
  • Adhere to defined workflows to ensure patients and clinicians receive consistent, high-quality support and maintain clean documentation of care resolution support provided.
  • Participate in a productive, tech-enabled, and team-oriented culture that seeks to create a best-in-class care experience for patients through the Bicycle Health app.
  • Master our technology suite, including the Bicycle Health app, G-suite, Zoom, FreshWorks, Athena, among others to efficiently triage and resolve administrative and logistical tasks that support patient care.
  • Collaborate with other medical and behavioral health clinicians to deliver successful telehealth care support.
  • Regular and predictable attendance is required.
  • All other duties as assigned.

QUALIFICATIONS:

  • High school diploma or GED, or 2 years of relevant work experience
  • Meet at least one of these requirements:
    • 2+ years of experience delivering best-in-class customer service in a high-volume environment in which the majority of your day is spent helping customers (including but not limited to: hospitality, customer care in a consumer-facing company, retail)
      OR
    • 2+ years of experience delivering best-in-class customer service in a care coordination, patient advocacy, or equivalent patient-facing role in a healthcare setting
      OR
    • 1+ years of experience delivering best-in-class customer service in an equivalent role (including but not limited to: patient experience, patient support, clinical support) in a telehealth setting
  • Customer-first mentality, with high level of empathy and ability to think creatively to address roadblocks in real time.
  • Strong written and verbal communication skills in written and audio assessments.
  • Comfort with computer technology, especially typing, maximizing use of available resources, and navigating multiple software platforms (e.g., Microsoft / Google Suites).
  • Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs.

This is a full-time (40hrs per week) remote position.

#LIRemote #zr Associate -

Recruitment Scam Notice

We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note:

  • All official communication from our recruiting team will come from an @bicyclehealth.com email address.

  • We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process.

  • We will never request your Social Security number or banking information before an offer of employment is made.

  • We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps.

If you believe you have been contacted by someone misrepresenting our company, please report it to careers@bicyclehealth.com.

About Bicycle Health:

Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all.

Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.