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Chat Advisor Jobs in Tennessee (NOW HIRING)

... chat and zoom. Secondary focus will be the supportive leadership of the success coach team. The ... Success Coaches guide students through the entire enrollment and advisement process which includes ...

Customer Service Representative

Memphis, TN · On-site

$14.75 - $20.25/hr

If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ... Work closely with Service Advisors and the Parts Department to keep appointments running smoothly.

Customer Service Representative

Memphis, TN · On-site

$14.75 - $20.25/hr

If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ... Work closely with Service Advisors and the Parts Department to keep appointments running smoothly.

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Showing results 1-20

Chat Advisor information

See Tennessee salary details

$10

$23

$41

How much do chat advisor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for chat advisor in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.

What is a chat advisor?

A Chat Advisor is a customer service professional who assists customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. This role requires strong communication skills, the ability to multitask, and a good understanding of the company's offerings. Chat Advisors help enhance customer satisfaction by providing quick and efficient support.

What are the key skills and qualifications needed to thrive as a chat advisor?

To thrive as a Chat Advisor, you need excellent written communication skills, quick typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is often required, and some companies may value certifications in customer service or related areas. Strong problem-solving skills, patience, and the ability to multitask set standout candidates apart. These competencies ensure Chat Advisors can efficiently resolve customer inquiries and create positive client experiences in a fast-paced digital environment.

What are the typical challenges a chat advisor faces, and how can they be managed?

Chat Advisors often handle multiple conversations simultaneously, which can require excellent time management and the ability to remain calm under pressure. Dealing with a variety of customer concerns, including technical issues or dissatisfied clients, can be challenging, but proper training and access to clear company policies can greatly help. Many employers offer ongoing coaching and resources to help advisors manage difficult situations and foster continuous improvement. Success in this role often relies on developing resilience, adaptability, and knowing when to escalate issues for additional support.

Infographic showing various Chat Advisor job openings in Tennessee as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $48,958 per year, or $23.5 per hour.

Admissions Advisor - Online Division

Herzing University

Nashville, TN • On-site

$19.33 - $26.16/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago


Herzing University rating

9.4

Company rating: 9.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

7th of 627 rated colleges and universities


Job description

Current staff, faculty/adjunct at Herzing University, log into UKGand navigate to Menu > Myself>My Company > View Opportunities to apply using the internal application process. 

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation

Position Overview
The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately.

A 40-hour per week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division. Hybrid options may be available at one of the Herzing campus or office locations listed below.

  • Monday-Thurs 8am-8pm
  • Friday 8am-5pm
  • Sat 8am-4pm
  • Sun 10:30-7pm

Campus/Office Locations:

Akron, OHClarksville, TNMinneapolis, MNTampa, FLAtlanta, GAKenosha, WINashville, TN Birmingham, ALMadison, WINew Orleans, LA Brookfield, WIMilwaukee, WIOrlando, FL 

REQUIREMENTS: 

  • Associate Admissions Advisor:  
    • Associate's Degree or equivalent work experience
    • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales 
  • Admissions Advisor:  
    • Bachelor’s Degree or equivalent work experience
    • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales 

      The level a final candidate will be hired at will be dependent on qualifications and prior applicable experience. 

      COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.33 to $26.16 (associate level) or $23.67 to $32.02 (advisor level). 

      PRIMARY DUTIES AND RESPONSIBILITIES

      • Responds to inquiries for information about Herzing University’s courses and programs through telephone, email, text, and chat.
      • Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
      • Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.
      • Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.
      • Generating inquiries through prospective students, current students, and the local community outreach/events.

      Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect.  It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

      Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

      It is the university’s practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

      Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.


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