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Chat Advisor Jobs in Nevada (NOW HIRING)

Busey

Customer Care Advisor

Las Vegas, NV · On-site

$19 - $21/hr

Customer Care Advisor The Customer Care Advisor will serve as a customer advocate to earn trust and ... Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate ...

Hello Sunshine Travels

Customer Service

Las Vegas, NV · On-site

$15.50 - $21/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Support the sales and travel advisor team by ensuring excellent client experience. Qualifications:

CLARK COUNTY CREDIT UNION

Call Center MSR

Las Vegas, NV · On-site

$22.10 - $24.55/hr

Ensures that avenues of member contact such as e-mail, chat, text are responded to in a timely ... Communications may involve motivating, influencing, educating and/or advising others. * Follows ...

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All JobsChat Advisor JobsChat Advisor Jobs in Nevada

Chat Advisor information

See Nevada salary details

$12

$26

$46

How much do chat advisor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for chat advisor in Nevada is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $30.34 per hour, depending on experience, location, and employer.

What is a chat advisor?

A Chat Advisor is a customer service professional who assists customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. This role requires strong communication skills, the ability to multitask, and a good understanding of the company's offerings. Chat Advisors help enhance customer satisfaction by providing quick and efficient support.

What are the key skills and qualifications needed to thrive as a chat advisor?

To thrive as a Chat Advisor, you need excellent written communication skills, quick typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is often required, and some companies may value certifications in customer service or related areas. Strong problem-solving skills, patience, and the ability to multitask set standout candidates apart. These competencies ensure Chat Advisors can efficiently resolve customer inquiries and create positive client experiences in a fast-paced digital environment.

What are the typical challenges a chat advisor faces, and how can they be managed?

Chat Advisors often handle multiple conversations simultaneously, which can require excellent time management and the ability to remain calm under pressure. Dealing with a variety of customer concerns, including technical issues or dissatisfied clients, can be challenging, but proper training and access to clear company policies can greatly help. Many employers offer ongoing coaching and resources to help advisors manage difficult situations and foster continuous improvement. Success in this role often relies on developing resilience, adaptability, and knowing when to escalate issues for additional support.

Chat Advisor jobs near you
Infographic showing various Chat Advisor job openings in Nevada as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $54,929 per year, or $26.4 per hour.

Customer Care Advisor

Busey

Las Vegas, NV • On-site

$19 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Customer Care Advisor

The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support.

Duties & Responsibilities
  • Ensure customer satisfaction and retention
  • Deliver technical, troubleshooting and service support via phone, chat and email
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Attend and participate in training sessions and team meetings
  • Ability to adapt to change and respond to all requests in a professional and positive manner
  • Maintain customer confidence and protect bank operations by keeping information confidential
  • Inform and refer customers when appropriate for products and services
  • Perform outbound calls to customers as needed to deliver exceptional service to our customers
Education & Experience

Knowledge of:

  • Strong organizational skills
  • Basic knowledge of web browsers, digital offerings and products and services
  • Have or the ability to obtain Busey account with online/mobile banking

Ability to:

  • Leverage strong interpersonal, written, and verbal communication skills
  • Analyze and solve problems efficiently and accurately
  • Maintain mental concentration and visual attention to detail
  • Effectively manage time
  • Express desire and show the willingness to assist customers and resolve issues
  • Able to work independently and in a fast-paced, team environment

Education and Training:

  • Requires High School diploma
  • Requires knowledge of Microsoft Office
  • Previous banking experience preferred, but not required
Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $19-$21/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

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