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Charlotte Fc Jobs (NOW HIRING)

cp87

Director - Creative CLTFC

Charlotte, NC

Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit ...

AEG

Director - Creative

Charlotte, NC · On-site

Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit ...

cp87

Associate - Entertainment CLTFC

Charlotte, NC · On-site

Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit ...

cp87

Sports Field Technician

Charlotte, NC

$19.25 - $26.25/hr

Execute game day responsibilities for both Carolina Panthers and Charlotte FC event days. * Conduct all daily operational plans, goals, and special projects set by the Manager. * Execute an ...

AEG

Intern-Editorial Content

Charlotte, NC · On-site

Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit ...

cp87

Team Member - Guest Experience

Charlotte, NC

We share the Carolina Panthers'/ Charlotte FC's vision of what a positive game day experience should be for our guests. This team sets the tone for delivering exceptional service by anticipating the ...

AEG

Team Member - Guest Experience

Charlotte, NC · On-site

We share the Carolina Panthers'/ Charlotte FC's vision of what a positive game day experience should be for our guests. This team sets the tone for delivering exceptional service by anticipating the ...

AEG

Graphic Designer - CLTFC

Charlotte, NC · On-site

Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit ...

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How much do charlotte fc jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for charlotte fc in the United States is $30.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $39.90 per hour, depending on experience, location, and employer.

What are some typical challenges faced by employees working for a professional soccer club like Charlotte FC?

Working for a professional soccer club such as Charlotte FC often involves fast-paced, dynamic environments where schedules can change quickly, especially around match days and events. Employees may face challenges such as managing high expectations from fans and sponsors, coordinating with various departments (like marketing, operations, and coaching staff), and working irregular hours, including evenings and weekends. Adaptability, teamwork, and strong communication skills are essential to thrive in this setting, and those who embrace these challenges often find rewarding opportunities for career growth within the sports industry.

What is Charlotte FC?

Charlotte FC is a professional soccer club based in Charlotte, North Carolina. The team competes in Major League Soccer (MLS) as part of the league's Eastern Conference. Established in 2019, Charlotte FC began playing in the MLS in 2022 and hosts its home games at Bank of America Stadium. The club aims to engage the local community and promote soccer in the region while striving for competitive success in the league.

What is the difference between Charlotte Fc vs Charlotte Football Coach?

AspectCharlotte FcCharlotte Football Coach
CredentialsPlayer experience, coaching certificationsCoaching certifications, experience in coaching
Work EnvironmentSports teams, training grounds, stadiumsTraining sessions, team meetings, sports facilities
Employer & IndustrySports clubs, professional football organizationsSports teams, youth or amateur football programs
Search & Comparison IntentTeam management, player developmentCoaching strategies, team performance

Charlotte Fc refers to the professional football club, focusing on team management and player development. Charlotte Football Coach pertains to the individual responsible for training and coaching players. While both are connected to football, Charlotte Fc is the organization, whereas Charlotte Football Coach is the role within that organization.

What are the key skills and qualifications needed to thrive as a professional soccer player for Charlotte FC, and why are they important?

To thrive as a professional soccer player for Charlotte FC, you need advanced technical soccer skills, tactical awareness, and elite physical fitness, usually honed through years of competitive play and training. Familiarity with performance analytics tools, video analysis software, and adherence to league and team-specific protocols are also important. Strong teamwork, discipline, communication, and resilience under pressure are essential soft skills in this environment. These skills and qualities are vital to contribute effectively to the team's success and maintain a high level of performance in a demanding professional sports setting.
What cities are hiring for Charlotte Fc jobs? Cities with the most Charlotte Fc job openings:
What states have the most Charlotte Fc jobs? States with the most job openings for Charlotte Fc jobs include:

Senior Manager - Membership Services CLTFC

Tepper Sports & Entertainment

Charlotte, NC

Full-time

Posted 20 days ago

Job description

Position: Senior Manager - Membership Services - CLTFC
Department: Ticket Sales & Services
Reporting Relationship: Reports to the Vice President of Ticket Sales, Service, & Operations
Status: Full-Time (Exempt)
About Charlotte FC
Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club's mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit CharlotteFootballClub.com.
Position Summary
Charlotte FC is actively seeking a Senior Manager - Membership Services to oversee the activities for full-time staff and seasonal projects, support sales & services staff to achieve department revenue and capacity goals through the sale of general and premium season tickets, group tickets, and individual game packages. Additionally, they will oversee the recruitment & development of the Sales & Ticket Services staff as well as the planning, training, and execution of strategic plans to meet and exceed sales and retention goals for Charlotte FC. The incumbent is responsible for the day-to-day to management of our sales and service staff and will oversee all efforts regarding recruitment, hiring, training, ongoing development and growth for our representatives, renewals, specialized services program, and all related organizational projects.
Primary Responsibilities:
Ticket Services:
  • Manage the day-to-day operations of the Membership Services team, ensuring timely, high-quality support for all Season Ticket Member accounts.
  • Execute year-round communication and engagement strategies to strengthen relationships, improve satisfaction, and drive renewal success.
  • Lead, train, coach, and mentor service representatives, fostering a high-performing, customer-focused environment.
  • Assist in developing service standards, touchpoint calendars, call campaigns, and fan engagement initiatives.
  • Handle escalated or sensitive customer service situations with professionalism and sound judgment.
  • Oversee the creation and tracking of key customer service metrics, reporting updates to leadership throughout the year.
  • Support the execution of retention initiatives, seat improvement programs, and membership benefit fulfillment.
  • Ensure accurate documentation of all interactions and account activity in CRM systems.
  • Collaborate with Sales, Marketing, and other internal departments to enhance the overall fan and matchday experience.

Additional Responsibilities:
  • Work with other departments to improve communication and the fan experience.
  • Demonstrate a commitment to the support of department goals and objectives in all areas.
  • Willingness to assist with other departments as able.
  • Represent CLTFC at various events in a professional manner.
  • Participation and involvement in Game Day activities, promotions, and sales events.
  • Facilitate special projects as assigned.

Qualifications:
  • Minimum 5+ years of ticket sales & service experience at the collegiate or professional sports level. 8-10 years of ticket sales & service experience is preferred.
  • 1-2 years in a management or leadership role, required.
  • Bachelor's degree preferred.
  • Experience with Microsoft Dynamics CRM and Archtics systems.
  • Must have a valid US Driver's license.
  • Must pass pre-employment screens.
  • Knowledge of soccer or professional sports industry is a plus.

Skills for Success
  • Strong work ethic and attention to detail.
  • Strong verbal and written communication skills.
  • Problem solver and creative thinker with the ability to manage multiple projects simultaneously.
  • Decision maker, able to exercise independent judgement and discretion with integrity and accountability.
  • Superior customer service and leadership skills.
  • Works well within a collaborative, team-driven, and goal-based environment.
  • Works well under pressure while maintaining a positive attitude.
  • Must be a team player, reliable, and dependable with a can-do attitude.
  • Must maintain complete confidentiality of privileged, and/or sensitive information.
  • Must, at all times, display the character and values of the Tepper Sports & Entertainment brand.
  • The ability to prioritize workload to manage time and tasks.

Work Environment and Physical Requirements
This position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Local travel to events may be required. This position typically works approximately 40 hours per week.
  • Must be able to work in all Charlotte FC home matches
  • Must be able to lift and carry up to 25 lbs.
  • Ability to remain sitting for up to 8 hours at a desk and computer
  • Ability to remain standing/walking for up to 8 hours
  • Ability to work both indoors and outdoors, and endure weather conditions, including rain, wind, high and low temperatures, etc.
  • Must be able to work in non-traditional settings, and work non-traditional hours including nights, weekends and holidays

Charlotte FC is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

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