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Ch Robinson Jobs (NOW HIRING)

Carrier Success Specialist

Eden Prairie, MN · On-site

$20.94 - $33.12/hr

Handle carrier disputes professionally and appropriately providing conflict resolution when appropriate for issues that occur between CH Robinson and the carrier community * Monitor carrier safety ...

Carrier Success Specialist

Eden Prairie, MN · Hybrid

$20.94 - $33.12/hr

Handle carrier disputes professionally and appropriately providing conflict resolution when appropriate for issues that occur between CH Robinson and the carrier community * Monitor carrier safety ...

EHS Program Manager - Energy

Houston, TX · On-site

$84K - $191K/yr

Provide guidance and oversight to ensure compliance to all applicable CH Robinson policies * Develop and implement EHS programs/policies, and applicable training * Lead EHS projects from conception ...

Our team brings subject matter expertise and experience from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, and Rakuten - as well as traditional logistics companies like CH Robinson.

Our team brings subject matter expertise and experience from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, and Rakuten - as well as traditional logistics companies like CH Robinson.

Our team brings subject matter expertise and experience from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, and Rakuten - as well as traditional logistics companies like CH Robinson.

Our team brings subject matter expertise and experience from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, and Rakuten - as well as traditional logistics companies like CH Robinson.

Ch Robinson information

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$14

$23

$33

How much do ch robinson jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ch robinson in the United States is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Ch Robinson vs Freight Broker?

AspectCh RobinsonFreight Broker
CredentialsTypically requires a freight broker license, industry certifications (e.g., FMCSA registration)Requires a broker license, industry certifications, and sometimes additional training
Work EnvironmentCorporate office or remote, working with clients and carriersIndependent or agency-based, coordinating shipments between shippers and carriers
Industry UsageUsed by large logistics companies and third-party logistics providersCommonly used by independent brokers and small agencies
Job FocusManaging logistics, client relationships, and supply chain solutionsNegotiating freight rates, booking shipments, and carrier relations

While both roles involve freight logistics, Ch Robinson is a large third-party logistics provider focusing on comprehensive supply chain solutions, whereas a freight broker acts as an intermediary connecting shippers with carriers, often on a smaller scale.

What is CH Robinson and what do they do?

CH Robinson is a global third-party logistics (3PL) company that specializes in supply chain management and transportation services. They connect shippers with carriers to move freight efficiently across North America and worldwide. Their services include freight transportation, logistics, and information services, helping businesses optimize their supply chains. CH Robinson uses advanced technology platforms to provide solutions in truckload, less-than-truckload, ocean, air, and customs brokerage. The company serves a wide range of industries, including retail, food and beverage, and manufacturing.

What are some typical challenges faced by employees working at C.H. Robinson in logistics and supply chain roles?

Employees at C.H. Robinson in logistics and supply chain roles often navigate challenges such as managing tight shipping deadlines, adapting to rapidly changing customer needs, and handling disruptions in global supply chains. Collaboration across teams—including sales, customer service, and operations—is crucial to meet client expectations and resolve issues quickly. The fast-paced environment demands strong problem-solving skills, adaptability, and clear communication to ensure shipments are delivered efficiently and clients remain satisfied.

What are the key skills and qualifications needed to thrive as a Logistics Account Executive at C.H. Robinson, and why are they important?

To thrive as a Logistics Account Executive at C.H. Robinson, you need strong sales acumen, knowledge of supply chain management, and typically a bachelor's degree in business, logistics, or a related field. Familiarity with transportation management systems (TMS), CRM software, and Microsoft Office Suite is important for managing client accounts and coordinating shipments. Exceptional communication, negotiation, and problem-solving skills help build lasting client relationships and resolve logistics challenges. These competencies are crucial for driving business growth, ensuring customer satisfaction, and efficiently managing the complexities of logistics operations.
What cities are hiring for Ch Robinson jobs? Cities with the most Ch Robinson job openings:
What states have the most Ch Robinson jobs? States with the most job openings for Ch Robinson jobs include:
Infographic showing various Ch Robinson job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,837 per year, or $24 per hour.
Carrier Success Specialist

Carrier Success Specialist

C. H. Robinson

Eden Prairie, MN • On-site

$20.94 - $33.12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


C.H. Robinson rating

7.8

Company rating: 7.8 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

90th of 339 rated logistics


Job description

C.H. Robinson is looking for a Carrier Success Specialist to join our team. In this role you will provide industry leading carrier experience, by providing immediate support and rapidly resolving common issues experienced by C.H. Robinson's North American carrier base. You will drive our carriers' success by ensuring timely activation, quickly processing carrier insurance and ensuring active risk monitoring, keeping all parties safe from fraudulent activities. You are responsible for carrier satisfaction by thoroughly resolving common carrier issues, thoughtfully coaching carriers requiring product education and tech support and supplying timely updates on load payment status. This team serves as a point of escalation for complex issues and successfully navigates the pass-off process, ensuring every carrier issue is resolved by the appropriate subject matter expert.
This role will be based in our Eden Prairie, MN location with a hybrid schedule of 4 days in-office and 1 day remote.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
  • Deliver a differentiated experience and a personal connection with each carrier interaction; service that goes beyond what is generally expected
  • Works hands on, day to day proactively and reactively, directly with our carrier partners as well as with internal contacts in commercial, capacity, operations, product and risk management
  • Completes detailed review of carrier qualifications, during the sign-up process and conduct required entry of new carrier data into Navisphere platform or leveraging a 3rd party tool, vendor or database
  • Process carrier account changes and/or update carrier status based on changes in contract, support cargo theft and fraud risk mitigation efforts by monitoring relevant carrier data, insurance changes/updates or suspicious behavior that requires immediate action
  • Consistently tracks problem and issue trends, works to improve resolution success rates to improve carrier satisfaction ratings
  • Provide updates and answers questions from C.H. Robinson network employees regarding their carrier's status, relevant issues or account risk and health
  • Handle carrier disputes professionally and appropriately providing conflict resolution when appropriate for issues that occur between CH Robinson and the carrier community
  • Monitor carrier safety history and update account status where necessary
  • Proactively provides overflow support for other teammates ensuring that overall workflow is addressed in a measured and satisfactory manner
  • Support and process carrier specialty contracts and addendums (Hazmat, IMDL, international, etc.). Update contracts and addendums when necessary
  • Serves as a carrier technology subject matter expert, supporting product/feature changes or roll outs and Navisphere carrier technology questions when escalated by the carrier community; supplies continuous feedback on product and feature feedback, direct from external users.
  • Serves as a point of escalation and takes immediate action on carrier feedback received to improve the carrier experience, solve carrier problems, and coach/teach to overcome hurdles related to a lack of clarity, tech and education gaps
  • Understands and communicates CH Robinsons legal obligations and stances on payment terms, deductions, account activation requirements and more.

QUALIFICATIONS
Required:
  • High school diploma or GED
  • Minimum 2 years of C.H. Robinson experience

Preferred:
  • Bachelors degree from an accredited college or university
  • Bilingual
  • Previous customer service experience
  • Excellent communications skills
  • Problem solving experience
  • C.H. Robinson Carrier Services experience
  • Capacity Sales experience
  • Quick learner who is successful at multi-tasking
  • Possesses strong detail orientation, does not duplicate mistakes
  • Proficient in Microsoft Office Suite of programs and possesses a strong understanding of CH Robinson's career-facing technologies
  • Enthusiastic, curious and self-motivated
  • Possess high level of customer service skills; with ability to mediate between two conflicting parties
  • Possess strong troubleshooting and problem-solving skills
  • Ability to understand and follow multiple operational procedures and rule sets and make appropriate decisions
  • Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$20.94 - $33.12
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
  • Three medical plans which include
    • Prescription drug coverage
    • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid observed holidays
  • 2 paid floating holidays for U.S. hourly employees
  • Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

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