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Cell Phone Customer Service Jobs in Washington (NOW HIRING)

Customer Service Supervisor

Germantown, MD ยท On-site

$19 - $19.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

Customer Service Supervisor

Germantown, MD ยท On-site

$19 - $19.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Washington, DC ยท On-site

$18.40 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Suitland, MD ยท On-site

$15.30 - $16.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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Cell Phone Customer Service information

What is a cell phone customer service?

A Cell Phone Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, handling billing concerns, and providing information about mobile plans and services. Representatives communicate via phone, chat, or email to resolve problems efficiently. Strong communication, patience, and problem-solving skills are essential. The goal is to ensure customer satisfaction and retention by delivering excellent support.

What are the biggest challenges faced by cell phone customer service representatives on a daily basis?

One of the main challenges in this role is handling a high volume of customer inquiries, which can include troubleshooting device issues, billing questions, and service plan changes. Representatives must quickly adapt to evolving products and policies while providing accurate and timely information. Additionally, managing interactions with upset or frustrated customers requires patience and excellent conflict resolution skills. However, many organizations offer ongoing training and team support to help employees succeed and build confidence over time.

What are the key skills and qualifications needed to thrive in the cell phone customer service position, and why are they important?

To excel as a Cell Phone Customer Service representative, you need strong communication and problem-solving skills, with a high school diploma or equivalent as the typical educational requirement. Familiarity with CRM systems, ticketing platforms, and basic knowledge of mobile devices and wireless plans are commonly expected in this role. Patience, active listening, and the ability to remain calm under pressure are key soft skills that enhance customer interactions. These skills and qualifications enable representatives to effectively resolve customer issues, build positive relationships, and support overall customer satisfaction and retention.

What are the most commonly searched types of Cell Phone Customer Service jobs in Washington?

The most popular types of Cell Phone Customer Service jobs in Washington are:

What are popular job titles related to Cell Phone Customer Service jobs in Washington?

For Cell Phone Customer Service jobs in Washington, the most frequently searched job titles are:

Infographic showing various Cell Phone Customer Service job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Customer Service Representative

Supreme Service Today

Halethorpe, MD โ€ข On-site

$20 - $25/hr

Full-time

Medical, Dental, Retirement

This job post hasย expired 3 days ago.ย Applications are no longer accepted.


Job description

Immediate Hire Available!Step into the frontlines of exceptional service at Supreme Service Today as our next full-time Customer Service Representative in Halethorpe, MD. This full-time position offers a competitive pay range of $20 – $25 per hour plus performance-based pay, with top-tier benefits including:Medical, dental, and visionLife insuranceA 401(k) planLots of training and growth opportunitiesPaid holidays WHAT'S YOUR DAY LIKE?As a Customer Service Representative, you will field important calls from homeowners who are counting on Supreme Service Today for quick and reliable solutions. You will assess their needs, offer the best assistance, and ensure their requests are handled promptly. Your day will be filled with scheduling appointments, organizing sales calls, and dispatching technicians to homes across the area. You will become the communication hub, working closely with both customers and technicians to guarantee every job meets our high standards. Attention to detail and reliable follow-through will be your keys to making every customer's experience exceptional. WHO ARE WE?Supreme Service Today has been delivering trusted heating, cooling, plumbing, and electrical services since 2005. Founded on a commitment to putting customers first, we've built a reputation for quality workmanship, integrity, and exceptional service. Our people are the foundation of our success. We offer competitive pay, excellent benefits, ongoing training, and opportunities for career growth in a supportive, team-oriented environment where your contributions are valued. If you're looking for a workplace that combines professional development with a collaborative culture and a shared commitment to excellence, Supreme Service Today is a place where you can build a rewarding, long-term career! WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE?Schedule: Your role as a Customer Service Representative will require you to work 9 am - 5 pm, Monday through Friday. Some flexibility for some weekends and nights may be needed as well.Customer Service Representative Qualifications:2+ years of customer service experienceKnowledge of ServiceTitan Software PlatformHigh-level expertise using phone, cell phone, text, email, and internetStrong communication skills with a pleasant phone demeanorPractical experience and methodology for efficient dispatchingAbility to assist customers with scheduling, answering service questions, and troubleshooting issuesAbility to work with technicians to ensure satisfaction and job accuracyMotivation to work independently and multitaskBilingual abilities (a plus)Apply now using our mobile-friendly application. We can't wait to hear from you!