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Ce Manager Jobs in Seattle, WA (NOW HIRING)

Smartsheet

Sr. CE Program Manager

Bellevue, WA

$130K - $131K/yr

As the Sr. CE Program Manager, you will serve as a strategic partner to the Sr. Director, Customer Adoption Programs & Strategy in leading customer excellence programs. This role combines day-to-day ...

Smartsheet

Sr. CE Program Manager

Bellevue, WA · On-site

$130K - $131K/yr

As the Sr. CE Program Manager, you will serve as a strategic partner to the Sr. Director, Customer Adoption Programs & Strategy in leading customer excellence programs. This role combines day-to-day ...

Socket.dev

Sr. CE Program Manager

Bellevue, WA · On-site

$130K - $131K/yr

Role Overview As the Sr. CE Program Manager, you will serve as a strategic partner to the Sr. Director, Customer Adoption Programs & Strategy in leading customer excellence programs. This role ...

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Ce Manager information

What is a CE manager?

CE Managers, or Customer Experience Managers, are professionals responsible for ensuring that customers have a positive interaction with a company's products, services, or brand. They analyze customer feedback, develop strategies to improve customer satisfaction, and coordinate with different departments to implement these improvements. CE Managers often oversee customer service teams, monitor key performance indicators, and work to resolve customer issues promptly. Their goal is to enhance the overall customer journey and foster loyalty to the company.

How does a CE manager typically collaborate with other departments to drive customer engagement initiatives?

A CE (Customer Engagement) Manager works closely with marketing, sales, product, and customer support teams to design and implement strategies aimed at improving customer satisfaction and loyalty. They often coordinate cross-functional meetings to align messaging, share insights from customer feedback, and ensure that engagement campaigns are consistent across all channels. Strong collaboration skills are essential, as CE Managers must effectively communicate goals and results, resolve interdepartmental challenges, and advocate for the customer perspective throughout the organization.

What are the key skills and qualifications needed to thrive as a CE manager, and why are they important?

To thrive as a CE (Customer Experience) Manager, you need expertise in customer service management, data analysis, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer feedback tools, and certification in CX (Customer Experience) Management are commonly expected. Strong leadership, communication, and problem-solving skills help build rapport with teams and customers alike. These skills ensure the delivery of exceptional customer experiences, driving loyalty and business growth.

What is the difference between Ce Manager vs Electrical Engineer?

AspectCe ManagerElectrical Engineer
Required CredentialsTypically requires a degree in engineering or related field, plus certifications like LEED or PMPBachelor's degree in electrical engineering or related field, with optional professional engineer (PE) license
Work EnvironmentOversees construction sites, project management, and compliance in building projectsDesigns, develops, and tests electrical systems in various industries
Employer & Industry UsageConstruction firms, real estate developers, and infrastructure projectsManufacturers, consulting firms, and technology companies

The Ce Manager primarily focuses on overseeing construction projects, ensuring compliance, and managing teams, while Electrical Engineers concentrate on designing and developing electrical systems. Both roles require engineering backgrounds, but their daily tasks and work environments differ significantly.

What cities near Seattle, WA are hiring for Ce Manager jobs?

Cities near Seattle, WA with the most Ce Manager job openings:

Ce Manager jobs near you

Field Service Specialist III

Seattle, WA

CommonSpirit Health
Health Care and Social Assistance • 10K+ employees
Learn more about CommonSpirit Healthexternal

Full-time

Re-posted 7 days ago

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 548 frontline employees who took The Breakroom Quiz

Job description

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.


As a Field Service Specialist, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties.
Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed.
Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology.

  • Specializes in "High Tech" imaging equipment repair and maintenance (75%+ of time)
  • Significantly reduces contract dependency for high-tech through advanced training
  • Leads CE team, provides oversight and assistance to FSS roles
  • Manages service emergencies, communications, and orders parts/supplies
  • Provides CE Manager coverage, offers service opportunity input, and analyzes service costs
  • Stays current on technology, medical advances, and regulatory standards

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.


Required

  • Associates Degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, graduate of technical program, or equivalent training validated through training certificates or Equivalent experience, upon hire 
  • A minimum of seven years’ experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms)
  • Valid Driver's License


Preferred

  • Certified Radiology Equipment Specialists, upon hire

This position requires participation in a rotational on-call schedule, including nights, weekends, and holidays. Candidates must be available to respond to urgent service needs outside of regular business hours and may be required to return to the facility on short notice.

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