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Ce Manager Jobs in Harlem, GA (NOW HIRING)

Aspen Dental

Regional Manager

Augusta, GA · On-site

$80K/yr

When you join our team as a Regional Manager , you will have the opportunity to give back to ... Free Continuing Education (CE) through TAG U * A generous benefits package that includes paid time ...

Aspen Dental

Regional Manager

Augusta, GA · On-site

$80K/yr

When you join our team as a Regional Manager , you will have the opportunity to give back to ... Free Continuing Education (CE) through TAG U * A generous benefits package that includes paid time ...

Aspen Dental

Regional Manager

Augusta, GA

$80K/yr

When you join our team as a Regional Manager , you will have the opportunity to give back to ... Free Continuing Education (CE) through TAG U * A generous benefits package that includes paid time ...

MasTec Industrial

Field Engineer

Augusta, GA · On-site

The Field Engineer will oversee and execute the project controls and management of a multiple ... Within the CE&I segment, the MasTec Industrial group includes sister companies Casey Industrial and ...

Veterinary Solut!ons Services

Veterinarian

Augusta, GA · On-site

$110K - $140K/yr

We support your professional goals through CE opportunities, advanced training, and mentorship. * Career Development: As we grow, so can you-into leadership, management, specialty work, or ownership.

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Ce Manager information

What is a CE manager?

CE Managers, or Customer Experience Managers, are professionals responsible for ensuring that customers have a positive interaction with a company's products, services, or brand. They analyze customer feedback, develop strategies to improve customer satisfaction, and coordinate with different departments to implement these improvements. CE Managers often oversee customer service teams, monitor key performance indicators, and work to resolve customer issues promptly. Their goal is to enhance the overall customer journey and foster loyalty to the company.

How does a CE manager typically collaborate with other departments to drive customer engagement initiatives?

A CE (Customer Engagement) Manager works closely with marketing, sales, product, and customer support teams to design and implement strategies aimed at improving customer satisfaction and loyalty. They often coordinate cross-functional meetings to align messaging, share insights from customer feedback, and ensure that engagement campaigns are consistent across all channels. Strong collaboration skills are essential, as CE Managers must effectively communicate goals and results, resolve interdepartmental challenges, and advocate for the customer perspective throughout the organization.

What are the key skills and qualifications needed to thrive as a CE manager, and why are they important?

To thrive as a CE (Customer Experience) Manager, you need expertise in customer service management, data analysis, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer feedback tools, and certification in CX (Customer Experience) Management are commonly expected. Strong leadership, communication, and problem-solving skills help build rapport with teams and customers alike. These skills ensure the delivery of exceptional customer experiences, driving loyalty and business growth.

What is the difference between Ce Manager vs Electrical Engineer?

AspectCe ManagerElectrical Engineer
Required CredentialsTypically requires a degree in engineering or related field, plus certifications like LEED or PMPBachelor's degree in electrical engineering or related field, with optional professional engineer (PE) license
Work EnvironmentOversees construction sites, project management, and compliance in building projectsDesigns, develops, and tests electrical systems in various industries
Employer & Industry UsageConstruction firms, real estate developers, and infrastructure projectsManufacturers, consulting firms, and technology companies

The Ce Manager primarily focuses on overseeing construction projects, ensuring compliance, and managing teams, while Electrical Engineers concentrate on designing and developing electrical systems. Both roles require engineering backgrounds, but their daily tasks and work environments differ significantly.

What cities near Harlem, GA are hiring for Ce Manager jobs?

Cities near Harlem, GA with the most Ce Manager job openings:

Ce Manager jobs near you

Service Desk Technician

Syntelligent Analytic Solutions

Augusta, GA • On-site

$20 - $21.83/hr

Full-time

Re-posted 12 days ago

Job description

Overview
Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defense, homeland security and commercial market space.  
Our customers’ and Syntelligent’s success are built upon the core values of People First, Integrity amp; Accountability, Mission Driven, Community Focus and Team Oriented. 
Syntelligent is seeking candidates for placement on our existing contract. We are seeking a full-time Service Desk Technician. This is a pipeline position for future openings on the contract.
Location: Augusta, GA

Schedule: Day/ M-F

Anticipated Salary Range: $20.00- $21.83 hourly

Responsibilities

Duties will include: 
  • Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications.
  • Assists with navigating around application menus, may be required to remote into customer's computer.
  • Troubleshoot network connectivity issues, working with remote employees on a corporate network.
  • Develops and sustains a productive customer relationship, making the customer and their needs a primary focus.
  • Offers alternative solutions where appropriate with the objective of retaining customers' and clients' business.
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering when appropriate.
Qualifications
Required Qualifications:
  • High School Diploma or equivalent required.
  • Security Requirement – Must be US Citizen and possess a US Government Secret security clearance or have the ability to obtain a US Government Secret security clearance, prior to hire.
  • Must possess current CompTIA A+ CE, Network+ CE or Security+ CE certification.
  • Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
  • Understanding of Active Directory to unlock and reset passwords.
  • Proficient with troubleshooting all Windows Operating systems.
  • Ability to troubleshoot and resolve email issues, specifically MS Outlook.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.
  • Must be willing to work all shifts. The operations we support are 24/7/365.
Clearance: Active Secret Clearance and current CompTIA A+CE, Network+CE or Security+CE certification (must have one).
Due to an estimated time of 120 days to obtain a Secret clearance; candidates who do not presently have an active Secret will be considered for future opportunities.
Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice.

Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
Preferred Qualifications:
  • Previous computer technical support.
  • MCP, Dell or other industry identified certifications.
Online applications, please.
When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you.
Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity employer. It is the policy of Syntelligent to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy), national origin, age, disability and genetic information, protected veteran status and will not be discriminated against based on disability or any protected characteristic. Syntelligent’s policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
If you need assistance or an accommodation in Syntelligent’s online application process, please contact our Human Resources Office at 540-736-4570, Extension #505.

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