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Cdk Support Jobs (NOW HIRING)

ZT Auto

DMS Application Manager (CDK)

Houston, TX · On-site

Position Summary The DMS Application Manager (CDK) is responsible for the administration, optimization, and support of the CDK Dealer Management System across all dealership locations. This role ...

CDK

CDK Global Returnship Talent Community

Portland, OR · On-site +1

$65K - $85K/yr

Coaching and support from CDK and Path Forward throughout the program * Opportunity for conversion to a regularfull-time (FTE)role at theconclusionof theReturnship, based on performance * Roles may ...

CDK

CDK Global Returnship Talent Community

Austin, TX · On-site +1

$65K - $85K/yr

Coaching and support from CDK and Path Forward throughout the program * Opportunity for conversion to a regularfull-time (FTE)role at theconclusionof theReturnship, based on performance * Roles may ...

CDK

Critical Situation Leader

Norwood, OH · Remote

$65K - $75K/yr

Visitwww.cdkglobal.com At CDK Global , we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for ...

CDK

Associate Document Processor

Petaluma, CA

$20/hr

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment ... The Associate Document Processor supports daily mailroom and document processing operations by ...

CDK

Sr. Software Engineer

Austin, TX · On-site +1

$121K - $160K/yr

CDK Global, LLC Job Title: Sr. Software Engineer Worksite: 11809 Domain Dr., Suite 200 Austin, TX ... Support production issue resolutions per need. Participate in the development lifecycle with a ...

CDK

Sr. Software Engineer

Austin, TX · On-site +1

$121K - $160K/yr

CDK Global, LLC Job Title: Sr. Software Engineer Worksite: 11809 Domain Dr., Suite 200 Austin, TX ... Support production issue resolutions per need. Participate in the development lifecycle with a ...

CDK

Senior Technology Project Manager

Austin, TX · On-site +1

CDK Global, LLC seeks Senior Technology Project Manager at its facility located at 11809 Domain ... support alignment and traceability; (3) Developing and managing detailed project schedules in ...

CDK

Associate Product Manager

Portland, OR · Remote

$70K - $90K/yr

... supporting full lifecycle from definition, beta, showcase, & retrospective * Work with other CDK product managers and product marketing to articulate the value proposition for user stories * Learn ...

CDK

Associate Product Manager

Austin, TX · Remote

$70K - $90K/yr

... supporting full lifecycle from definition, beta, showcase, & retrospective * Work with other CDK product managers and product marketing to articulate the value proposition for user stories * Learn ...

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How much do cdk support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for cdk support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the salary in CDK Support?

The salary for a CDK Support role typically ranges from $50,000 to $70,000 annually, depending on experience, location, and specific responsibilities. Support roles often require technical skills and customer service experience, with some positions offering additional benefits or bonuses.

What does the company CDK do?

CDK Global is a technology company that provides software solutions for the automotive, heavy truck, and equipment industries. It offers tools for dealership management, customer relationship management (CRM), and digital marketing to help businesses streamline operations and improve customer engagement.

Is CDK a good company to work for?

CDK supports roles like support specialists who often work with customer service and technical troubleshooting. The company is known for providing training and opportunities for skill development, with a focus on technology and software solutions. Overall, it is considered a stable employer within the tech support industry.

What is the difference between Cdk Support vs Cdk Developer?

AspectCdk SupportCdk Developer
Required CredentialsBasic knowledge of AWS CDK, certifications like AWS Certified DeveloperAdvanced AWS CDK skills, programming certifications (e.g., AWS Certified Solutions Architect)
Work EnvironmentSupport teams, operational roles, troubleshooting environmentsDevelopment teams, designing infrastructure as code, coding environments
Employer & Industry UsageCloud service providers, IT support firms, DevOps teamsSoftware development companies, cloud infrastructure projects

In summary, Cdk Support focuses on assisting with existing AWS CDK deployments, troubleshooting, and operational support. Cdk Developers, however, are responsible for designing, coding, and implementing infrastructure solutions using AWS CDK. Both roles require familiarity with AWS and infrastructure as code, but Cdk Developers typically possess more advanced coding skills and responsibilities.

What are some common challenges faced by CDK Support professionals, and how are they typically addressed?

CDK Support professionals often encounter challenges such as troubleshooting complex software issues, managing multiple client requests simultaneously, and staying updated with frequent system updates. To address these, support teams rely on detailed product documentation, ongoing training, and collaboration with technical specialists. Effective communication and prioritization skills are crucial, as is the ability to adapt quickly to changing client needs and software enhancements.

What are the key skills and qualifications needed to thrive as a CDK Support Specialist, and why are they important?

To thrive as a CDK Support Specialist, you need a solid understanding of dealership management systems, troubleshooting skills, and experience with customer service, often supported by relevant IT or automotive industry education. Familiarity with the CDK Drive platform, ticketing systems, and remote desktop tools is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist clients and resolve technical issues. These skills ensure efficient support, customer satisfaction, and minimal disruption to dealership operations.

What is CDK support?

CDK support refers to assistance provided for users working with the Cloud Development Kit (CDK), a framework for defining cloud infrastructure using programming languages like TypeScript or Python. Support roles may involve troubleshooting, guiding best practices, and helping with deployment issues related to CDK projects.
More about Cdk Support jobs
What job categories do people searching Cdk Support jobs look for? The top searched job categories for Cdk Support jobs are:
Cdk Support jobs near you

DMS Application Manager (CDK)

ZT Auto

Houston, TX • On-site

Full-time

Posted 11 hours ago

Job description

Description:

Position Summary

The DMS Application Manager (CDK) is responsible for the administration, optimization, and support of the CDK Dealer Management System across all dealership locations. This role serves as the primary owner of CDK operations, vendor coordination, user management, integrations, and system performance. The ideal candidate ensures system stability, drives standardization across stores, and works cross-functionally with Accounting, Sales, Service, Parts, and Executive leadership to maximize DMS efficiency and ROI.


Key Responsibilities

DMS Ownership & Administration

  • Serve as the primary administrator and subject-matter expert for CDK DMS.
  • Manage user roles, permissions, security access, and store configurations.
  • Oversee module setup including accounting, sales, service, parts, payroll, and reporting.
  • Maintain standardized processes across all dealerships.
  • Ensure compliance with corporate IT and security policies.

System Optimization & Support

  • Monitor system performance, errors, and operational issues.
  • Troubleshoot DMS-related issues and coordinate resolution with CDK support.
  • Identify workflow inefficiencies and implement improvements.
  • Lead testing, upgrades, and new module rollouts.
  • Maintain documentation, SOPs, and training materials.

Vendor & Project Management

  • Act as primary liaison between the organization and CDK.
  • Manage support tickets, escalations, and contract discussions.
  • Coordinate new store onboarding, migrations, and acquisitions.
  • Oversee integrations with third-party systems (CRM, Payroll, OEM tools, etc.).
  • Track licensing, billing, and usage.

Training & User Support

  • Provide training for new hires and departments.
  • Support power users and department managers.
  • Develop quick-reference guides and workflows.
  • Drive adoption of best practices across locations.

Reporting & Data Integrity

  • Ensure accurate financial and operational data flow.
  • Support accounting month-end and reporting processes.
  • Maintain data integrity across all stores.
  • Generate executive reports and dashboards as needed.

Technical Skills

  • CDK Drive / CDK Global administration
  • User role & security management
  • DMS integrations and data flow
  • Reporting & financial modules
  • Microsoft 365 & basic IT systems understanding


Requirements:

Required Qualifications

  • 3–7+ years of experience working with CDK DMS (core modules required).
  • Strong understanding of dealership operations (Sales, Service, Parts, Accounting).
  • Experience managing multi-store environments.
  • Proven ability to troubleshoot DMS and integration issues.
  • Strong communication and vendor management skills.
  • Experience with DMS migrations or acquisitions preferred.